If there is any problem then you need to contact at support, then if team will not solve your problem then you are free for review. But first you need to contact at support.
If you will not contact at support then how we will know whats problem there?
Please send email at firstname.lastname@example.org
Or submit ticket on support by visiting this link.
I bought a Classiera theme because I have a website for ads.
Their template is amazing, because their theme has everything you need and it is very easy to use and understand, I like their support because they helped me to install it and everything is working great.
I see some people saying that support is slow, you must understand that they are human beings, they have a lot of work and they are trying their best to help you and fix your problems.
Thank you once again Classiera for creating this amazing template, keep it up.