1426 comments found.
can i create my own single product page through elementor and home page
Hi, I have this theme on Version 1.3.2 on my website, I want to update it to the latest version, how should I go about this? Thanks!
Hi,
Please follow our topic at https://support.janstudio.net/forums/topic/updating-the-theme/
Btw, your support expired, please renew your support at https://themeforest.net/downloads
Thank and regards!
Hello, Any update for Wordpress 6.3…?
Thanks in advance
Hi, our theme compatibled with Wordpress 6.3
Kind regards
Hello, I want to buy this theme, I have only one question prior to purchase.
Is it possible to create custom designs for products according to the category?
Hello Juankbonifaz,
Thank you for interested in our theme.
I’m sorry our theme not support create custom design for each category.
Kind regards
Hello, how can I change the size of the image in product? I would like to make it with less height. Thank you.
Hi,
You can change in Customize > WooCommerce > Product Images
Kind regards
I really like your theme and love to purchase it but I want ask if it’s possible to move the order summary from the bottom to the top above the form in the mobile version? If yes, can it be done via code or a setting at the back end?
Looking forward to your response
Hi Heptaivia,
Thank you for interested in our theme.
Do you mean the move order tab in user page? Can you take a screenshot and send to our email janstudio.net@gmail.com? We still not clear your issue.
Thanks
Hello!
Having the same issue with @ateacme.
I can’t update Claue Addons plugin too. It seems to be updated but after I see the message: “Plugin not activated. A higher version of Claue Addons is needed for this theme. Please update the plugin.”
Hi,
I’m sorry because inconvenience. Please try update plugin again.
Btw, your support expired, please renew your support to help us continue improve and develop new features for our theme.
Thank and regards
Hello! We have tried multiple times. The same error keeps showing up.
Can you tell me which version of plugin Claue -Addon, the latest version now is 1.2.7
Installed version is 1.2.6. Available update is 1.2.7.
When clicking update the last message was: Plugin not activated. A higher version of Claue Addons is needed for this theme. Please update the plugin.
I tired once more now and it just worked this time. Not sure if something was updated on the JanStudio plugin but now seems fine.
Thank you!
Hi, after today theme update I can’t update Claue Addons plugin too. It seems to be updated but after I see the message: “Plugin not activated. A higher version of Claue Addons is needed for this theme. Please update the plugin.”
Hi,
I’m sorry because inconvenience. Please try update plugin again.
Btw, your support expired, please renew your support to help us continue improve and develop new features for our theme.
Thank and regards
The mini cart doesn’t work, and it damages the entire ordering system!
Hi,
We are sorry about inconvenience! We are working on this issue and will update soon.
Kind regards
Hi there, I am receiving this error on the shop page, please could you assist:
Notice: Trying to access array offset on value of type null in /home/orpheojewellersc/public_html/wp-content/themes/claue/core/libraries/vendors/woocommerce/templates/loop/loop-start.php on line 41
Hi,
Please create new topic on our support forum at https://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Thank and regards
When is the next update to see the product tab in the slider? It has been in magento for a long time
Hi, I’m sorry we not support product tab in the slider.
Kind regards
you have misunderstood me. I mean the product layout view that shows the images at the top as a slider. In the magento version it is available but in woocommerce it is not.
hello I no longer open the basket when I buy from the home and category page only the product page works and I tested on two different installations
Hi,
Please create new topic on our support forum at https://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Btw, your support expired. Please renew your support.
Thank and regards
Of course. It’s not a problem on my side I stink to check the same problem on the site of a friend who also has your theme claue. And I don’t see any Js or CSS error or other. the problem comes from the last update. I will not pay for one of your mistakes
no answer ?
Hi, please create topic on our support forum, our demo still work well.
Hi, below code is visible on the website header:
class=”home page-template-default page page-id-9585 logged-in admin-bar no-customize-support theme-claue woocommerce-no-js mega-menu-primary-menu yith-wcan-free jan-atc-behavior-popup wpb-js-composer js-comp-ver-6.10.0 vc_responsive elementor-default elementor-kit-5988” itemscope=”itemscope” itemtype=”http://schema.org/WebPage” >
Please help to fix it
Hi,
Please create new topic on our support forum at https://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Btw, your support expired. Please renew your support.
Thank and regards
Hello guys, I think this is a new opportunity, you can develop a plug-in, fashion ai generator, I mean, so that the clothing can be automatically generated and changed, the user can filter a custom character height, weight or model, and then she can Choose different clothes to watch the effect, and finally make a purchase. This is a better shopping experience, you can take a look: https://www.zmo.ai/home/
https://lalaland.ai/ https://www.veesual.ai/solutions/content-creatorsYou need to consider how this plugin will be used with your theme
Hi Harry,
I have already search so many thread in your forum, but could not find any answer, please help.
Problem:
After importing sample data, product image not shown, only show image placeholder. How to fix this?
All product link refer to your website (janstudio.net), how to fix this?
Best Regards
Hi Adhicraft,
Thank you for choose our theme.
Our support team replied your topic, please follow your topic.
Kind regards
Hello ca get demo like this in Wordpress: https://claue2.arrowtheme.com/mr
Hi,
Thank you for interested in our theme. The link you sent is Magento’s demo. But you can use page builder to get layout same as Magento’s demo for WordPress version.
Kind regards
Hi, please advise how to fix this: https://prnt.sc/qOyKU7_M7NxW
Hi,
Please activate plugin Claue Addons.
Kind regards
I have installed Claue Plugin and deactivate – reactivate the plugin. The issue is still not fixed.
Hi,
Please create new topic at our support forum https://support.janstudio.net/forums/forum/themes-support/claue/ with your site url and login’s credentials. Our support team will check and help you solve problem.
Kind regards
sir i am unable to import the data . Cam u please guide me how to import the dummy data in this theme . and i am not found the place ,Where i can put my purchased code . Please guide me so that i can start my work .
Hi,
Thank you for choose our theme.
Please follow our document at https://support.janstudio.net/forums/topic/import-sample-data/
Kind regards
Hi, please advise how to fix this: https://prnt.sc/qOyKU7_M7NxW
Hi,
Please buy our theme and install plugins.
Kind regards
I have purchased the theme from Themeforest 2 years ago. When I entered the purchase code on support.janstudio.net sign up page, it said that “the code has already been registered with another account”. I tried to retrieve my account through lost password and couldn’t get the right username/email (I might have forgotten which email I used to sign up earlier).
Hi,
Your account not show you purchased our theme, please check another account.
Kind regards
Hi! Pre purchase question!! I wanted to know If I can use this theme with elementor free?!! Thank you!
Or I can use it just with elementor pro?
Hi,
Thank you for interested in our theme, you can use our theme with both version of Elementor Free or Pro. It now our demo build by Free version of Elementor.
Kind regards
