Discussion on Claue - Clean, Minimal Elementor WooCommerce Theme

Discussion on Claue - Clean, Minimal Elementor WooCommerce Theme

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1335 comments found.

My products no longer appear in a side pop-out mini menu when adding to the cart. Instead it takes me to the actual cart page. What am I missing please? I am sure it worked fine before the last update. Thanks. https://18thirty6.com/shop/

Hi,

Pleas go to Claue > Theme Option > WooCommerce > Product Detail Settings > Add to cart behavior > Slide Sidebar.

Kind regards

Awesome! You Rock. So does the theme default back to original settings when updating? I had these settings set before.

No, the option not change when you update theme. Maybe you changed the setting but forgot.

Kind regards

menu option and cart option is moved to the extreme left and right after 2.0.9 and also same in 2.1.0 see here https://prnt.sc/1097r82

but when I use 2.0.5 then its proper like this https://prnt.sc/1097qvc

I have tried deactivating all plugins and only having claue suggested plugins activated but its still the same

tried clearing cache but that too didn’t work

Hi,

Please ask you client purchase code to signup our support forum. Our support need more information to to help you.

Kind regards

iam asking here because i cannot ask the client for purchase code they would say i don’t know development

I have figured out that when I replace the folder “header” present in views>header

with folder from version 2.0.5 the menu and cart icon looks proper again like https://prnt.sc/1097qvc and when i again use version 2.1.0 header folder the menu looks like this on mobile https://prnt.sc/1097r82

but new installation doesn’t have any problem but upgrading got this problem

can i email you this and the login details?

there is something not compatible in version 2.1.0 header php files in view folder that makes this upgradation error

Please ask your client to send us email so we can confirm the purchased. You email we can’t confirm the purchase.

Kind regards

When will you update the claue addons plugin? It conflicts with viewing woocommerce orders and causes a fatal error when activated.

Hi nhainge,

Did you update theme to new version 2.1.0 ? http://support.janstudio.net/forums/topic/updating-the-theme/ If your site running theme version 2.1.0 and claue addons plugin 1.2.3 but the issue still there, please create new topic on our support forum with details of your issue, your site url and login credentials. Our team will check and help you solve the problem.

Kind regards

Thanks very much, I just updated to the latest version however the issue still remains. I am wondering if it is a conflict with the woo commerce currency widget plugin I am using.

Unfortunately my support has recently expired so I cannot post a ticket. :(

You still available to pót new topic when your support expired. Please try again.

Kind regards

With this theme I can have different header per page. header1 for home, header 3 for contact?

Hi drackxus,

Thank you for interested in our theme.

Our theme still not support different header layout for different page.

Kind regards

Hi The WooCommerce Popup plugin is breaking the theme, it doesn’t allow to edit pages when it is activated.

Please follow our topic to update theme http://support.janstudio.net/forums/topic/updating-the-theme/. After that you can update plugin WPBakery.

Kind regards

How do I remove the gray bar that appear below the main menu in the product page and also the gray bar that appears above the image popup when you click on the image in the product page

Hi,

Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problem.

Btw, your support expired for along time. Please renew your support.

Thank and regards

How can I directly call pinterest pictures like whowhatwear and add picture links?

Hi,

Can you take a screenshot describe your task. We not clear your task.

Thanks

I think you can consider adding this kind of new theme presentation, similarly, the homepage is mainly content, and the picture is linked to the content. Similar to whathatwear https://www.whowhatwear.com/how-to-wear-chelsea-boots This is their picture hotspot https://snipboard.io/AjofJX.jpg

Hi,

You can use plugin to share picture on Pinterest https://blog.hubspot.com/website/best-pinterest-wordpress-plugins

And for the shop button, please try pin-maker plugin included with our theme http://janstudio.net/claue/document/#creating-lookbook

Kind regards

Hi am getting some glich with product bundle on product page when adding product bundle to cart in some cases price is showing 1 rupees and in some cases its not adding in the cart and in some cases its adding properly in cart popup, Please help me asap thank you

Hi inventifweb,

Thank you for choose our theme. Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.

Kind regards

Hi, how i can remove o change this menu under the main menu??

https://imgur.com/a/nIPhEdg

Hi,

Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problem.

Thank and regards

Where can I see a multi vendor demo please? And which multi vendor plugins does this theme support?

Thanks

Hi Simon,

Thank you for interested in our theme. Sorry we don’t have demo for multi vendors plugin. Our theme compatible with plugin (WC Vendors, WC Marketplace, Dokan).

Kind regards

jonasdir

jonasdir Purchased

Hello , How change default category view not 2 columns, but 1 view?

Hi Jonasdir,

Thank you for choose our theme.

You mean want to show one product per row on mobile?

jonasdir

jonasdir Purchased

Yes.

Hi,

Please add below code to Claue > Theme Option > General Layout > Custom CSS

@media only screen and (max-width: 736px) { .products .jas-col-xs-6 { -ms-flex-preferred-size: 100%; -webkit-flex-basis: 100%; flex-basis: 100%; max-width: 100%; } }

Kind regards

jonasdir

jonasdir Purchased

Hello,

In product filter size sorting A-Z. How change custom – from smallest (S) to biggest (XXL)?

Hi,

Please go to Appearance > Widgets > WooCommerce Sidebar > Yith ajax filter and change the order as you want.

Kind regards

jonasdir

jonasdir Purchased

In WooCommerce Sidebar aranget correct . But in page – not correct, In page rearange by A – Z: https://drive.google.com/file/d/1ak_4MezRTqOnpmohHVN2y8sKtyurAsge/view?usp=sharing

I’m sorry this issue relate to YITH Ajax Filter plugin it sort the text by alphabet not by manual.

Kind regards

Hi, I’m having trouble getting the product listing sidebar layout to show correctly on our site. I have enabled it using theme setting but the sidebar appears underneath the product listing.

Please help solve this issue… Thanks

Hi there, The yellow create new topic button is cover with a red button (Your account expired support, please renew to get your support).

Many thanks

Please make create new topic button visible as I have paid for support and incase I need to create another support in few weeks time.

Many thanks

Please ignore this message and please create new topic.

Kind regards

presa le question Hello! i want to know if i can use the left side menu in home, and other one on potter pares. Olso if in the main home the products can be in 3 o 4 columns gris (no masonry) thanks

Hi Elutybe,

Thank you for interested in our theme.

I’m sorry our theme doesn’t support specific header layout for only homepage.

Yes, on main home you can set products in 3 or 4 columns grid (no masonry).

Kind regards

dubsbhoy Purchased

Hi, where can I edit product tabs (sizing/returns) and can I add more? Thanks

You can edit the text by use plugin Loco Translate > Theme > Claue > Create language > English-US and find the text to translate http://support.janstudio.net/forums/topic/theme-translation/

dubsbhoy Purchased

Cheers but I just need to change the tab name from Delivery & Return to Free Delivery & Returns

Yes, to not have to touch the code you should use plugin loco translate it not real translate just change text.

Kind regards

I cant change the language in “related products”, where is that variable that shows in my product page??

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