128 comments found.
Service page side menu is now visible i try to import dummy content alot. I also leave a message on your support forum too. Also the footer in also not visible as shown in theme. Please fix these issue. Thanks
Please check the reply in your topic on the support forum and continue there. Thank you!
hello, how to customise the Blog’s sidebar? why it’s hidden and makes to waste an hour to edit it?
and why do you need this hide in support forum if you see how many people have problems with this? you could just explain it 1 time here or just fix it in the template.
Hello,
As you can check under Support section, we’re providing support only via our support system. So please create new ticket there if you have any questions about theme functionalities. Our team will provide assistance. On the forum there is also FAQ section available, where you can find many answers without creating new topic. Thank you!
Do you help with installation?
Do you help with making all the web pages as per our requirement?
Change of Image and text?
If yes, what will be additional cost?
Theme is including documentation with Getting Started and FAQ sections, you can find them also on our support forum: https://support.quanticalabs.com (available after purchase). Installation and demo content import is described there step by step. If you will have any troubles with that, then our support team will provide help. We’re also helping if you will have any questions about theme included functionalities. If you will need something which is not included, then support is not covering that.
Hi, currently your demo website URL and support website is down.
Are you able to restore?
Hi,
Yes, we’re working on it. Demo should be already available from our backup location. We’re working to restore support.
can you make the calculator integrated with woocomeerce so that it captures everything and proceeds to payment and checkout? is it available now ?
For now such a functionality is not available, we’re also not working on it but it might be available in one of the future versions of plugin.
Thanks!
can you make the calculator integrated with woocomeerce so that it captures everything and proceeds to payment and checkout?
We will consider to add such a functionality in one of the future updates.
Great Theme, before I purchase, can this cost estimator and booking plugin be set up like this? https://book-on-the-run.launch27.com/?w_cleaning
Thank you! Theme is not providing such a layout, so some customization will be required, to prepare similar form.
Hi. Does this come or work with any appointment booking theme?
Hi,
You can use calculator to create appointment form. It is customizable, you can add your own fields, modify/remove existing ones. There is also contact form to fill at the bottom: https://quanticalabs.com/wp_themes/cleanmate/service-calculator/
Hi, I am running Cleanmate 4.3 and want to know if I can upgrade Slider Revolution to 6.5.24. Currently it is running 6.5.2. Is it compatible with the theme version?
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I don’t need support. I just want to know if Slider Revolution 6.5.24 is compatible with Cleanmate 4.3.
We’re including Slider Revolution updates with theme, so you don’t need to update it separately. Right now theme is including v6.5.15 and with next release the newest one will be included. If you would like to update on you own, then there shouldn’t be any problems with 6.5.24.
Opened a ticket 15 hours ago about the Rev Slider Height, Can I have a reply please
Please give us up to 24h for a reply (we are usually answering sooner). You will get a response shortly.
Once I purchase the theme, can I modify the calculator questions?
Yes, calculator is customizable, so you can easily adjust it to your needs.
Hi There
How do I activate my Slider Revolution license?
Thank you
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, i bought this theme and am wondering if it also contains pictures. Images are not displayed when I upload
Hello,
You can find the list of all theme images here: https://themeforest.net/item/cleanmate-cleaning-company-maid-gardening-wordpress-theme/20981913#item-description__images
Hi, is version 4.3 of Cleanmate theme compatible with Wordpress 5.9? Is it also compatible with PHP 8.0?
Hi,
Yes, it is compatible with the newest WP and also with PHP 8.0.
Left a message 48hrs ago in the forum about the non-functionality of Wpbakery responsive component which is delaying the delivery of my project. The editor function works fine but the responsiveness to adjust column width doesn’t function. I tried checking wpbakery on other themes ve built with in the past abbr their responsiveness works fine. Whatever time zone you are by now I shd have gotten a response. As a result of the lag I am rating you a 1 star pending when I get a response if I ever get one
Please check replies in your topics. We’re answering from Monday to Friday, as you posted questions during weekend, then you need to wait for answer till Monday. We’re sorry for delay but that is our declared support time (24h Monday – Friday).
Thanks guys for the detailed explanantion and most importantly for the mention about theme’s settings overriding WpBakery’s in most cases. All done and delivered. You have earned the much awaited 5 stars. Later!!
You’re very welcome and thank you for your positive review! We’re grateful!
I left a question yesterday guys on the forum…
Please give us up to 24h for reply. No need to post here additionally. There is a reply in your topic available, please take a look.
Hello, Regarding Cost calculator How can I change or set the formula? How can I change the Currency? Is there any documentation for that?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
24hrs and counting…got two quesries unresponded to up there…waiting.
Hello,
We’re sorry for delay, we’re providing support via Support Forum as you can check under support tab. We’re answering up to 24h from Monday to Friday.
Hello, is there a way to generate my own color instead of choosing from the preset? Thanks
Also, how do I change the brush image/logo on the sticky header. I have tried all I could in the theme options to no avail.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi,
How can i send ticket? am facing some problem the footer part
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
HI,
I cant able to create a new topic, however, i will write my query here : full footer is missing https://prnt.sc/22lwchk but contact page showing full footer https://prnt.sc/22lwfjp
We’re providing support only via support forum, as your support period has expired, please renew it here then you will be able to create new topic.
Pre-purchase question. Just want to know if I can; 1. Add extra cleaning area to the calculator 2. Can I add discount rate to the cleaning frequency and it will auto add-up? example on home page of this website https://maidsinpink.ca/
1. Calculator is customizable, so you can add/edit/remove fields to make it suit your needs.
2. In calculation formula you can use any math operation with + – * / ^ ( ). So you can also apply discount.
