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About so mobile create new color not work, how are you doing . #OT666433
The message is the text that we put to notice: before create new color, please set disable ‘compile css’ and ‘use multi color’ in advanced tab.
Then put your color name and color code, click on ‘Compile css’ button.
I tried create ‘gray’ color theme, and it works fine. After create color theme, please choose color for your theme, and save it.
this must edit code at cpanel for setup this? i want disable it’s, I not a code expert only html and css i know https://www.dropbox.com/s/5rb4l3brocdnzgp/Screenshot-2017-11-30%20Your%20Storeede.png?dl=0
Please submit ticket, and technical support will guide you in detail.
ok please check
Please check your ticket, it was replied!
Thank you for your patience!
Hello how my hot ticket?
Could you tell us your ticket number? Currently, our Help Center is overloaded, and we are trying to solve this issue. Hope you sympathy for us.
Thank you so much for your patience!
Hi please check hot ticket
Could you give us your ticket number?
Please help reply ticket tq
In our ticket system, over 44 tickets created from you ( https://prnt.sc/hlspme). And in each ticket, there is many times we replied to you, even you ask about 2 domains: http://www.cute4ushop.my/
We still be patient to answer for you, And currently, our Help Center is overloaded,hope you understand, and don’t urge us, we will check and reply to you soon.
Thanks a bunch!
please check ticket #OT666433
Please check your ticket to get the answer. If there is any issue or trouble more, please update to ticket.
Thank you, guy!
Ok please new ticket
please check ticket
We got it, and will reply to you soon!
hello please check ticket #OT666433
Please check your ticket to get the answer. If there is any issue, please update to your ticket.
ok thank, just one again, about new label in home pages, how to disable
We will answer to you soon!
Please help reply ticket thanks mucb
We will check it soon,
Please help reply ticket thanks much
We will check it soon.
About issue with ‘instock’ label:
I showed you how to remove instock label. I checked in my localhost, it doesn’t show instock label more.
if you want change the word ‘in stock’, you can update the file:
/catalog/view/theme/so-mobile/images/icon/icon-instock.png but keep the file name.
you try to register and forgot password via email link .. you will saw error message
ok, we got them. They will be replied soon!
waiting for reply
happpy new years
i hope can be settle my all tickets as well as fast as possilble since already delay 6 months . my store should opening soon after settle
Because this time is holidays for new year vacation, therefore, our support will be later than usually. We will reply to you asap.
i have send the ftp pass to them. please check thanks
The ticket is being reviewed, it will be replied soon.
Please keep following it to get the answer soon!
Thank you so much!
Hope can get reply today
You try to register a new user without facebook login,
and click forgot password , the email link will become error message
product/latest page cannot run in mobile site??
Already , waiting for reply , hope reply faster since many bug found
When going fogot password. doing a reset password in my email . the reset password link will go to a error page
Facebook SDK returned an error: Cross-site request forgery validation failed. Required GET param “state” missing.
Please check your ticket to get the answer. If there is any issue, please update to your ticket to get reply soon.
Ticket #OT103346 please reply thanks .
I have created a ticket #TF300154 . Waiting your response
Remember to give us purchase code/ user name on Themeforest.
Thanks, I have opened another thicket #OT983936
hello please #OT666433
please help support my ticket . thanks
Thanks! They will be replied soon.
Your support time was expired, and you create 56 tickets, each ones contain tens of thread. Please learn and read much. We will try to help you soon.
i understood . but i have mention at before here . your support always delay and delay last 6 months.. so i have request before after support please continue support me as well but your people reply here SAY OK .
You have 56 tickets, and each one have many, many thread. Ask too much, and always request, how can we serve only you? We also try to reply all to you, and also reply to others. Therefore, a little bit in delay may be appeared. Only you have a number of ticket much like that. We always help you in our ability.
hello please check #OT666433
We are checking your ticket. please keep following it to get the answer soon!
You replied wrong, I asked something else, you replied something else, please check
We are checking it again. You will get the answer soon.
ok please check #OT666433
We don’t work on the weekend, we will check it in early monday. please keep following it to get the answer soon!
i tried uploading this theme after i bought it it cannot be uploaded by the extension installer..please help me installing the theme.
We see that you did not buy this our theme: https://prnt.sc/i6pnbi
Please buy it and then we will help you check,
Hi my support is expired. Problems:
I have a stock issue issue in mobile view. https://prnt.sc/iau26u
There is a problem with the site mobile view. The payment method is not working. He’s working on the PC. Could you help.
Hello, one question: do it is posible to use in Opencart 3.0.2?
Thank you very much
hello, i have question, please check..Ticket #OT666433
Sorry for late reply because we don’t work on the weekend, we are checking it now. please keep following it to get the answer soon!
hi im interested to buy this theme, i just want to ask can i change the colours of the theme like the orange and black to make green based theme is there an option ?
You can change the color of the theme in the admin panel: https://prnt.sc/it4w8h
After you buy this theme and install it, you can change your favorite color.
If there is any question, let us know soon.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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