This author's response time can be up to 1 business day.
There was a problem updating woocommerce to the next version. The problem is on the page where a product is displayed. The pictures are wide on full-screen, even these wich is thimbs. Did you have some solution about this?
Hello and thanks for asking. Please email support, they will help.
Good morning, where I can remove standard widgets:
footer, page right, page left etc.
or change their name
Hello and thanks for asking. You can do that in your widgets section: https://prnt.sc/rpfgjm
we did not understand each other. in the Function file there is a while which gets the name widget. where I can change the name footer sidebar to – “Footer”. For this, next to doctors search after entering the name shows me all the doctors
Still I don’t understand why do you edit functions.php file?
does not matter . I want to change the name of the widger footer sidebar to – my Footer. in the template settings are locked, you can only add your own widget field.
Okay, you can do it here: https://prnt.sc/rqrybi
I thought so before, but the fields are blocked and you can’t write.
You should add new and delete the old ones. You cannot edit those fields.
Okay, you can try to export settings and reset them to defaults. This should help.
Great Theme, qeustion is there coming an update soon?
Hello and thanks for asking. Well, there are no known issues with this theme, so we don’t plan to update it in the nearest time. We update our themes when any issues are being reported.
Is there an update so we can update our wordpress websites i mean? Or does the theme support Wordpress 5.4?
Hello and thanks for asking. Yes, WordPress 5.4 is supported. Update with confidence.
Editor doesn’t show up with Wordpress 5.4..
Hello, please email support, they will help.
Any planned updates for Wordpress 5.5 ??
Yes, we planned.
Thx for the update, works like a charm on Wordpress 5.5
You’re welcome! Have a great day!
Hi I added this theme to my wordpress site today and it doesn’t work at all. The error is An error of type E_ERROR was caused in line 21 of the file /chroot/home/elsdemoc/elsdemo.com/html/wp-content/plugins/clinico-essentials/core/staff.php. Error message: Uncaught Error: Call to undefined function cws_get_option() in /chroot/home/elsdemoc/elsdemo.com/html/wp-content/plugins/clinico-essentials/core/staff.php:21
#0 /chroot/home/elsdemoc/elsdemo.com/html/wp-includes/class-wp-hook.php(287): cws_custom_type_register(’’)
#1 /chroot/home/elsdemoc/elsdemo.com/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /chroot/home/elsdemoc/elsdemo.com/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /chroot/home/elsdemoc/elsdemo.com/html/wp-settings.php(546): do_action(‘init’)
#4 /chroot/home/elsdemoc/elsdemo.com/html/wp-config.php(90): require_once(’/chroot/home/el…’)
#5 /chroot/home/elsdemoc/elsdemo.com/html/wp-load.php(37): require_once(’/chroot/home/el…’)
#6 /chroot/home/elsdemoc/elsdemo.com/html/wp-admin/admin.php(34): require_once(’/chroot/home/el…’)
#7 /chroot/home/elsdemoc/elsdemo.com/html/wp-admin/customize.php(13): require_once(’/chroot/home/el…’)
CAn you help?
Hello and thanks for bringing this to our attention. Currently the theme is not supported by WP 5.5, so please use any prior WP version. We’ll update this theme soon to support the latest WP version.
How long will it be before you upgrade it?
In a few days.
That’s great Thank you.
Ok, the update is ready. Have a great day!
Ok I tried it and when i go to the cws import i get this class-license.php not found.
Please deactivate Envato Elements plugin and give it a try.
I’ve buy template but it is different from the demo one.
I don’t how to make it like demo.
Any help is appreciated.
Hello. Did you watch video tutorial on our YouTube channel?
but the all general options of the template doesn’t work
please help me my company need the website or there money
You can send us support request via Email and support team will help
please until now no person help or support and the general options of my website doesn’t work so my company want there money back and i will loss my job so please i need some one how can do anything to make the template work fine
Hello, please update your theme and the mentioned issue will be gone.
Hi I can see the version has been upgraded to 5.5, however the import function still does not work, even though I have the API hooked up.
Tried that but there is no xml file to import in the package or a url to use. can’t get past the licence part after you select cws import
Hello, please contact support, they will help.
I’ve done that but not heared anything back yet?
Can you share your mail please.
Ok, thanks. We didn’t receive any email containing this address.
we are also using “clinico-premium-medical” theme for https://sbalbb-troyan.com/. We didn’t have any issues for almost 1 year, but in the last month, updating the theme and the plugins to the latest versions we encountered many blocking issues. The CWS builder, the media upload and content editing are currenly not working all throwing similar error => “Uncaught TypeError: jQuery(...).live is not a function” (at custom-admin.js?ver=5.5.1:297)
We tried to restore from backup and to revert versions, but the plugins were set to auto-update, so we don’t have a working backup now. Already tried to reach the support – wrote a mail to the author explaining the case, but no answer for now.
Excuse us. for writing here in the theme comment section, but we are hoping to find a solution to the issue , as it is blocking the operations of the hospital team (the website is a public hospital in Bulgaria), so it is crucial to provide a solution.
If needed we can provide access to the admin panel.
Please, respond to firstname.lastname@example.org and email@example.com
Thank you in advance!
Hello guys, thanks for bringing this to our attention. Did you try to contact support?
Already tried to reach the support – wrote a mail to the author explaining the case, but no answer for now.
Hello, your email has been replied. Please check it and let me know.
Do you have demo for this?
Store your files, edit, view and share with your team or colleagues. It is practical in keeping medical histories and active files, which it can be used for updating, downloading and storage of radiology images.
Hello, thanks for bringing this to our attention. Nope, this theme doesn’t have this functionality, however there are plenty of various plugins available on the market which could extend theme’s functionality. So, you might consider this.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Price is in US dollars. Price displayed excludes sales tax.
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work
We'd like to ask you a few questions to help improve ThemeForest.