83 comments found.
How can import the template same the demo?
Hi,
Yes, you can. Please follow the documentation: https://docs.modeltheme.com/clinika/#installation5-title
I’m having problems loading the site, I don’t know if it’s the php or what could be happening but it’s not a hosting provider error https://lasra-anestesia.com/ please helpme.
and this is solved after reloading the website several times
Have you migrated the site recently?
Here a few things you might consider before asking for help:
1. Disable any caching plugin (this might be a caching plugin).
2. If you migrated the site recently most probably the migration was not successfully completed.
Let us know please so we can help
Hello,
How can I modificate the element nav#modeltheme-main-head.navbar.navbar-default.
I have already modified it. I don’t need an answer
Glad to hear that. If you need anything else, please post a new help ticket or comment here.
My Booking form isnt appearing like whats on the theme, It looks a bit scattered and disorganized. any help?
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Hi,
how I can change menu texts? Now all words start with a capital letter even when there is two words.
Here is my customers web page: https://fysiosenior.fi/
You can see how under “Palvelumme” there is word like “Fysioterapia Kotikäynti” and I would like to change it to “Fysioterapia kotikäynti” with small k, not big K.
Thank you!
With best regards,
Noora Svärd
Hello,
Go to the admin dashboard > Customizer > Additional CSS and add the following css rule:
#navbar .menu-item > a {
text-transform: none !important;
}
Hi, I installed this theme in a multi site environment. The hosting service is provided by Kinsta.
Once I update the PHP version from 7.4 to 8.0 or 8.1, the website will face a vital error.
I did a further test, and found the ModelTheme Framework might not work proper with PHP 8.*
Would you please check this bug? Since the Kinsta will stop PHP 7.4 option early next year…
Many thanks!
Hi,
We are checking this and release an update asap. In the meantime, please keep the PHP 7.4 enabled as it still exist on the host.
Thanks
i removed the appointment button, and i want to add a similar button to the menu, how do i go about it?
What do you mean?
Do you want to put it back on the same place as it was before?
Exactly, forgotten the procedure.
i also want to remove the header and footer on a particular page.
Hi,
1. To add a custom button as you see in our live demos -> https://i.imgur.com/yU5ahge.png
Please do these steps:
1. Make sure that on your Menus -> this Classes option is enabled: https://i.imgur.com/XX20WRq.png
2. Then add a link and set this button class -> https://i.imgur.com/BL9cjml.png
That’s all of the header button.
As for the header/footer removal on some pages. We have these options to hide footer rows: https://i.imgur.com/9KycIbR.png
We don’t have options to completely hide the header (but you can disable it with CSS).
Hi, thanks but still not working.
What is not working?
the menu button, sorry, for the header hide i used css class to hide it
Send us an email here https://themeforest.net/user/modeltheme#contact and someone from us will check that.
i cant change html to visual in the footer text and when i write html it doesn’t work.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hi, it seams like the preloader is activated even when is desactivated on my site. On the home page (not on other pages) it froze charging on a color blue, after a while it shows the site. Is there a way to fix that? https://grupomedpharma.com/
Hello,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
If your support is expired, you can message us via https://themeforest.net/user/modeltheme#contact and we can provide you another option to disable the preloader.Regards!
Hello, what page builder do you use ? Do you plan updates soon I’ve seen that last update has been made about 1 year ago ? Thanks you
Hi there,
WPBakery page builder is used on Clinika theme.
New updates are coming soon for this theme. We always release bugfixes updates. At this moment there are no known issues. New updates will contain new details and features soon.
Best regards!
Hello,
Do you mind to tell me the Html code to align image like this demo:
https://forum.alsacreations.com/topic-4-75437-1-Aligner-une-image-a-gauche-dun-texte.htmlHello,
Our theme comes with the WPBakery Page Builder Plugin (which is the most advanced and easy to use editor for WordPress) and you can create that section with WPBakery.
Here is a tutorial about how to create columns, including text and images https://bit.ly/38vCpEK.
Regards!
Hi there,
we purchased the theme and we are facing a problem visualizing the appointment form at this url:
https://www.cirillomassimo.it/appuntamento/The form is not shown correctly as it’s supposed to. Could you please help us fixing this issue?
Thank you.
Hi there,
Sure! Please open a help ticket at https://modeltheme.ticksy.com/ and we will investigate this
Hello, How to get a classical footer(4 rows)not like your demo.
Hello,
You can change the footer row from the Theme Panel -> Footer Settings –> Footer Row https://imgur.com/LoklZwQ
Regards!
i buyed this theme for Uşaq Həkimi : https://usaqhekimi.az/ (Theme is SEO friendly).
My account page does not work, usenamame/email is not editable, register form is over footer
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
How can I create and edit a blog Grid. I need to change the “Read More” to “leer mas”
Hi,
Any word from the theme can be translated via Loco translate plugin (*free) or WPML (premium).
Best regards!
I use loco translate and it doesn´t work. I make the translation in the theme but it doesn´t change
I translate in a pluggin too where i found read more in case it worked but not
Hi,
Please check this video tutorial https://www.youtube.com/watch?v=3V8hrIGAZkk in order to know how to translate “Read More” text from the blog grid. If you still have a problem then please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Regards!
Hallo, bevor ich das Theme kaufe habe ich ein paar Fragen. 1. Ist das Thema API (Affiliate Marketing) geeignet? 2. Ist eine Elementor-Bearbeitung möglich? 3. Ist eine Suchfunktion möglich? (Suche nach Ort) oder (Suche nach Abteilung) oder (Suche nach Umgebung) 4. Kann die E-Mail direkt an den Arzt und gleichzeitig an uns gesendet werden? 5. Können Preise für Behandlungen angegeben werden?
Hi,
1. Basically you can change the images and texts and it will look perfect for any niche (including the mentioned ones – Affiliate Marketing. By the way we also have a theme dedicated 100% for any kind of affiliates. See it here: https://themeforest.net/item/iffiliate-woocommerce-amazon-affiliates-theme/29611079
2. No Elementor support for this theme.
3. Only search for posts or products at this moment.
4. Yes, with the appointment plugins (included), this can be done.
5. Do you have an example of this functionality? Maybe a more in-depth explanation?
Thank you MT
I can show mobile menu collapsed?
Hi,
Please check the ticket: https://modeltheme.ticksy.com//ticket/2999814/Our support agent already replied, please let’s continue the discussion there.
Regards!
I bought this theme and found the following major issues:
1) There’s no way to change the top menu area background color. If you change anything in the “header” colors it just messes things up. 2) The call to action button is not centered vertically. It’s sitting near the top with no way to fix it. 3) The top right call to action button – there’s no way to change the background color or text color. 4) The Footer – although the in the demo it looks great it doesn’t seem to support HTML of any sort. Type in the text links using bulleted list, numbered list,
or
tags. Nothing works, the links all appear in one row. Even the bold doesn’t work. This is very frustrating to say the least.
5) Changing the color of buttons and button text on pages is assumed to be WSYWG but it’s not! You can change the button color but you won’t see it on the page until you save and get out of WPBakery to preview. They don’t tell you this. Instead, I had to waste 40 minutes.
Response from support is very slow and I may lose a customer over this.
Hi,
Our agents already replied and will continue helping you with any of your requests. Please check the ticket and provide the WP admin credentials in order to have a look and help you out with all your request.
Note: A decent response time will be 24 hours. Sometimes the response time can be up to 48 hours (The agents are not available during weekends), and usually the time depends on the number of active tickets.
Regards!
sticky header does not work in header type 2
i need my account & cart icon in header menu type 1, is possible? or only in header 2, when i change to header menu type 2, my banner goes to down of menu
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
