56 comments found.
Hey Can I see a working template with search for .be TLD’s and a form behind it to register the domain if free? Or is that an additional cost? Many thanks!!! Rene
This theme is outdated!
I do not know where to download several related plugins OT Testimonials, OT Team, CloudHost Visual Composer Addons
The documents does not make sense with current versions revslider and Visual Composer (The plugin tell about WPBakery Visual Composer and not Visual Composer).
With my latest wordpress the background images to header and footer doest not work.
There are any way to have money back?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Why is there an error on the demo? “Warning: Cannot assign an empty string to a string offset in /home2/vuonghg/public_html/demo2/wp-includes/class.wp-scripts.php on line 486”
Hi,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
The error is on YOUR demo. Submit a ticket to yourself. You are the one that needs help. I don’t need help because I am not buying the theme until the error is fixed on YOUR site first.
hello
1d67b0b1-6ca1-42bb-8537-9b1531f063c7
i have display problem on top right of my site with chat and phone number
thanks
Hi, please submit ticket to be help soon: https://oceanthemes.ticksy.com/
Thanks.
hello
if i want to modify home page in back office, i have error 500
thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
hello
1d67b0b1-6ca1-42bb-8537-9b1531f063c7
on my site https://alter6.com, SUPPORT CENTER 002-0108745
has a bad position on page
thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, when trying to load the content, I am getting the error ””The link you followed has expired.”
Details: WordPress 4.9.8 running CloudHost theme. Running PHP version: 5.6.38
Please advise
Hi,
Please using the php 7+ and configuration your hosting before install the theme and import demo content: https://oceanthemes.ticksy.com/article/11097/
Thank you
Hello, Hope you are doing well. I tried to install the theme but shows this error there https://prnt.sc/j0d85d
Let me know if you need Purchase code from me.
Thank you.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
how to find icon class name list like as: fa fa-pencil ? it’s very urgent. if anybody know please help me.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
dandabasj tor support lagbo na
Hi, you can find icon at: https://fontawesome.com/icons?d=gallery
Does this theme work with the godaddy reseller plugin?
Hello, sorry this theme doesn’t support this plugin now.
Thanks for interesting our theme.
Hi
There is a new bug in Visual Composer which stops from using it in Firefox and WP 4.9.
Please update the package to include VC 5.4.5 which fixes the problem.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi! My Name is Nick, i’m from Milano, Italy.
I want ask you if it’s possible make some change on your “CHECK NAME” code. My website “help” our client for registration Limited Company on UK.
I need make search/chek available/not available for Company Name like: https://beta.companieshouse.gov.uk/ Here you can see some info about API https://developer.companieshouse.gov.uk/api/docs/Of course if itìs possible i can pay for your time. Tell me if you interested for this work.
Thank you!
Nick
Hi,
My license code is 7c23ef3f-090f-46a8-a871-0e6706963bc3
I got some basic issues to run this theme.
I have attach some screenshot files in google drive and described problems on there.
https://drive.google.com/open?id=0B3H-g2xCemd9SERLLTU0QW84V00Also I have given my current hosting server access details. Or you can fix those issues on your demo theme.
http://asiandialer.com WHMCS link http://asiandialer.com/whmcs-bridge/Please fix it at your earliest. I’ll be highly appreciate and go ahead to long term planning to use more
theme from you.
Thank you Saiful
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I tried to submit ticket but unable to do. they asked renew support or buy new one license. Actually this is not custom and install oriented issues. It’s your theme default problem. either you can fix those problem on your live demo or you can fix my webhost.
Thanks for your understand.
Thanks , I’m sending mail to them.
Hi, I sent mail to developer team but I did not reply yet. Could you check please.
Our developer will check and support for you today, Thanks
Hello dear ! still I’m waiting for reply from developer team.
Sorry, could you submit a ticket in FAQs category on our support system: https://oceanthemes.ticksy.com/ , Thanks
The theme is rendering my site unusable as soon as I download all the plugins, install them and activate them all. Tried reinstalling many times but after the same process, the site stops working.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I am very disappointed! This has never supported proper integration with WHMCS as promised, WHMCS is not even working at all on the demo site!!! I am left with a useless theme… DO NOT PURCHASE THIS THEME IF YOU ARE LOOKING FOR WHMCS INTEGRATION!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I have tried using support. The purchase code that i have is saying that it is for another product but it is not. We show 8 months left of support. I need a way to contact you about this. The support button does not even work on your area.
Hello,
Read more: https://oceanthemes.ticksy.com/article/6692/
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I wrote you over a week ago and really need feedback.
We are using cloudhost theme and we put in testimonials but we have three different divisions. We want some of the testimonials to appear on some pages and others to appear on different pages. We tried using tags and other efforts. How do we get sorting on the testimonials.
Hello,
Read more: https://oceanthemes.ticksy.com/article/6692/
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
We bought your theme and are enjoying using it. We ran into a problem on the testimonials and need your help. We have 3 products and testimonials for each of the products, but on the page we want to have the testimonials that belong to the product as opposed to all of the testimonials. Is there a way to segment which testimonials are shown on page. If you want to see what we are talking about…the site is http://dev-zoniacc.pantheonsite.io/ and the testimonials for this page are about half down the page. We are trying to have 3 show up on one page and then a different 3 show up on a different page etc.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
why my menu for whmcs them do not work(not drop down)? please help me https://cloudystar.net/?ccce=index&page_id=9619 . my license support expired
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday.
Thank you
Hello
My name is Almir Malkic. Owner of AEM Business Solutions LLC (www.aembs.com). We purchased your theme (612a3da1-9942-40c6-b88f-ce71bdc90b9e – 29 Aug 2016) and wondering if you can help us with something. Can you create a custom code or show us how to change title in the title header of the ‘single post’ page. We couldn’t find any option in theme options or elsewhere to remove header picture or header title (to change it etc.) of the ‘single post’ page. So when someone enters any of our blog posts he can see ‘single post’ title with breadcrumbs under it. We would like to change it into ‘Latest News’ or maybe even to put title of the actual post.
Here is the screenshot: https://postimg.org/image/8wa6ga6n5/Thank you in advance.
Best Regards
Almir
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you