59 comments found.
is there a profile on this theme because i cant find it
Hello,
Thank you for choosing our theme!
The theme includes a regular WordPress login/registration feature with the standard user roles (such as Subscriber, Author, Contributor, Administrator, Editor) – https://wordpress.org/documentation/article/roles-and-capabilities/ For the advanced user area, you may need to install additional plugins. Should you require any development work related to the theme, our custom studio is available to assist you. Simply visit our website https://themerex.net/support/ and choose the “Get a free quote” category.
Regards.
Hello,
Nice theme. Does it work like WeTransfer or Mega?
Can we to access to the backend area as a normal user to try it?
Thank you so much
Hello,
Thank you for your interest in our theme!
To achieve the specific functionalities you mentioned, additional plugins will be necessary. Our Custom Studio team specializes in such customization and would be happy to assist you. Simply visit our website https://themerex.net/support/ and choose the “Get a free quote” category.
Unfortunately, we do not provide a trial version or demo version of themes for security reasons. You may view all the ready demo layouts on the demo preview page – https://cloudme.ancorathemes.com/ Also, the theme documentation file includes many screenshots of the admin panel. We do believe that our theme is well documented and you can check many articles and video tutorials that can come great in hand developing your website at https://cloudme.ancorathemes.com/doc/
Regards.
Hello, I’m trying to all a link in footer section with a tag but it seems that does not work in live site. But in the preview in customize the link its working. How to add link in the footer?
Thank you
Hello,
Thank you for contacting us!
You can manage the footer layouts under Layouts (WP dashboard) > All Layouts – https://prnt.sc/SW73lMns82Na Here is the guide – https://cloudme.ancorathemes.com/doc/#layouts_settings_footer
The social icons inherit the links (URLs) to your social profiles specified in the Appearance > ThemeREX Addons > Socials tab.
Could you please submit a support ticket and clarify your request? Any screenshots would be much appreciated.
Thank you!
This is awesome and I need this. Is there a file sharing plugin that can work with this please?
Hello,
We appreciate your message!
Absolutely! The CloudMe theme is an excellent choice for building a business website and showcasing file-sharing services. If you require specific file storage functionality, we recommend using an additional file sharing plugin (e.g. https://wordpress.org/plugins/sp-client-document-manager/ etc.) Should you need any additional stylesheets to ensure full compatibility with the theme, our Customization studio is more than capable of creating them for you. To proceed, please submit a request under the “Get a free quote” category at https://themerex.net/support/
Best regards.
I would like some information before buying Can this template work like WeTransfer?
Hello,
Thank you for contacting us!
Sure. CloudMe theme will be great for creating modern business website and for online presentation of cloud storage and file-sharing services. To have special file storage functionality included you can use additional file sharing plugin (e.g. https://wordpress.org/plugins/sp-client-document-manager/). In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
how can you change the phone number next to the menu?
Hello,
Thank you for choosing our theme!
You can easily change the phone number with WPBakery page builder under Layouts tab – https://prnt.sc/YBmht_nF3aw4
Regards.
Hi,All users have their own dashboard?
Hello, 1.Can we can choose our own providers 2.Could you please send me the fares,10GB free and others plans 3.Could you add a chat module?
Hello,
Thank you for your interest in our theme!
The theme content you see on the demo is fully customizable with WPbakery Visual page builder. You are free to change plans, fares and providers. The theme is the design for your hosting website, it does not offer hosting plans by default.
Regards
Hello, I’ve just updated the theme by Theme Rex Updater but the visual composer doesn’t work anymore. How can I fix this? Thank you, Chiara
Hello Chiara,
Thank you for contacting us!
Please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin as well. Feel free to follow these instructions: http://cloudme.ancorathemes.com/doc/#theme_update_plugin
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Hi, the theme does look very good on the first sight. However, questions arise when using it: All Images and icons have a copyright “C” -> I can’t find the normal icons and images without the “C”. Can you help here? Moreover, the login button let me assume, that you have prepared membership-sites. Is this the case?
thank you, Nick
Hello Nick,
Thank you for contacting us!
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We do not package them with the theme. However, we include their blurred/watermarked versions in the demo data import.
Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.
The header contains ‘Login’ button for registration and login facility. It is for demonstration only.
Regards.
I want to sing up to see how it works but its not working can you give me a demo account i am interested to buy it
Hello,
Thank you for contacting us!
To activate the registration form, one needs to check ‘Anyone can register’ in the admin panel: Settings -> General. It is deactivated on the demo version due to security reasons.
Could you please submit a ticket to “Pre-sales Question” category at https://themerex.net/support/ Our Team will definitely help you with your request.
Regards.
Love the theme and want to purchase it. Just have two quick questions from my client. Does this theme support bots (like pop up windows) and does it have an integrated “search” field box that we can enable on the header?
is it possible to add ads?
Hello, I wanna know how is this theme useful? I mean where can users upload or download their files and so making the site really a file-sharing site.
Hello,
Thank you for your interest in our theme.
The theme has standard WordPress functionality and was created for online presentation of cloud storage and file-sharing services. You may need third-party plugins or additional customization to add file-share functionality.
Thank you.Any plans to add more pricing elements and pages? Example: dedicated server table, VPS slider?
Hello Chad,
Thank you for your questions.
Theme allows you to add a table created using table-generator, for example: http://www.impressivewebs.com/html-table-code-generator/ or http://html-tables.com/ and add this table to your website using our Table shortcode.
Same with slider, you may create new ones and add theme using Slider shortode: http://cloudme.ancorathemes.com/doc/#shortcodes_settings_slider Thank you for understanding.Hi,
It’s Urgent, let me know about your theme is Woocommerce ready or not.
Thanks
Hi,
It’s Urgent, let me know about your theme is Woocommerce ready or not
Thanks
Before I purchase, what’s the simplest way to switch from one WP theme to another?
Hello Chad,
Thank you for your interest in our theme!
We recommend that you install demo data only on blank WordPress install. If you already have a website with theme and content, you may use partial import for demo content: http://cloudme.ancorathemes.com/doc/#getting_started_demo_contentBut if you would like to get a precise copy of our demo, Whole demo site import option is required (and in that case all existing content on your website will be replaced with our demo).
Please let me know if you have any further questions.
Thank you.Ok, but isn’t there a way to simply edit this theme on a production WP installation while the original current theme I have stays live? Then simply switch over?
Hello Chad,
If you don’t need demo content, you just install theme and recommended plugins.
That’s all.
You may use partial demo import to get only specific pages, demo sliders, etc (in that case imported elements will be added to your existing content). But this step is optional.
Best regardswhere can I find purchase order number? I want to generate a ticket
Issue has been resolved already
Issue has been resolved already
Hello,
Glad to hear that you were managed to figure this out.
Please expect our reply to your ticket shortly.
Thank you.
Hello,
Thanks for a great theme, it works brilliant for me but I have one issue after the last update 1.2.
In my services group, I want all my services to have a sidebar, I have enabled Sidebar in GENERAL SETTINGS and BLOG in the THEME OPTIONS.
Most of the Services (
have the sidebar except for a few, there is no option to implement the sidebar on the service page itself in the new update. I could on the old version but not now.
It seems after upgrading, I cannot put a sidebar in some of the services page.
Hello,
Navigate to WP Dashboard > Plugins > Installed Plugins.
Deactivate and delete ThemeREX Addons plug-in. Then follow the prompt to install it again. This will load a new plug-in version on the site.
Clear browser’s memory cache and check if the issue is resolved.
Please let me know if that was/wasn’t helpful.
Also just noticed, if i go to an old service page and edit it, then update it, it gets rid of the sidebar and the top header and menu goes missing? any ideas on solving would be most welcome
No, Sorry, It didn’t help, did exactly that and still the same.
Hello,
Please provide us with your WordPress URL, username, password and server ftp-details in ticket under “Pre-Sale” category here: https://ancorathemes.ticksy.com/submit/#9465So we’ll take a look. Thank you in advance.
Hi, How to change the text storage made simple! to the right of the logo.
Hello David,
You can change Logo text in Layouts> Header Fullwidth Simple> Edit> Layouts: Iconed text > Edit
Have a nice weekend!
Oh look, I had not noticed that menu existed, Thank you very much for the quick response.
Hello David,
You’re welcome 
