This author's response time can be up to 1 business day.
I have read your documentation thoroughly but can figure out how to create portfolio items on the Portfolio page. All I get is thumbnails that link to Error 404 – Not Found.
I have uploaded 4 images to the project images section but still nothing.
Aslo I created a post that wont show up anywhere…heres the link but it has no connection to the portfolio…
Just to Settings > Permalinks under your WordPress dashboard and select default permalink structure. Afterwards, just revert to original one.
It will flush the rewrite cache and solve the 404 issue.
If you have any more questions, please open a ticket on our support forum since we monitor all theme related issue there.
Best regards from France.
PS : on iphone, the Cluster logo isn’t retina : is there a way to change that ? Your side or the “purchaser” side ?
Sorry about the delay. We were unavailable due to a number of personal reasons. Here are the answers to your queries:
1. There is no standard feature for embedding videos in this theme.
2. They are portfolio item page ( custom post type ).
3. For retina logo on iPhone, it will automatically use a retina logo when there @2x image available in same path on server.
Let us know if you have further questions. Thanks
I’ve been using Wordpress for a few years now. This is the best theme I’ve ever used. The creative possibilities are endless. Great work, guys!
Thank you very much for the great feedback Highly appreciated!
hey, great theme and super easy to use. thought i might show you what i have done with it. would defo recommend.
Thanks for the feedback, appreciated
Nice template ! Thank you !
Well, I have a question for customizing to ’ Portfolio’ .
Can I make some categories of ’ portfolio’ , and display just them when selected one ?
I’d like to display a selected category – skill type – to setting ’ Fiterable’ of ‘Portfolio Style’ in ‘Portfolio Settings’ .
Or can I make a list of Portfolio category – skill type- like a list of category of ‘Blog’ ?
Please give me any tips or construction for it.
Thanks for purchasing one of our files, we truly appreciate it!
Support for all our themes is conducted through our support forum, please start a new thread over there and we will help you as soon as possible.
Support Forum | Where to find your “Item Purchase Code”
hi there just a quick question about excerpts … for some reason I can’t get my blog excerpt to look like the ones in the demo and i can’t seems to get rid of the shortcodes in excerpts as well. HELP!
I am considering the Cluster theme for a client. There is a concern about theme name conflict.
Kindly see this ThemeForest link:
This theme was launched a year before yours. The reason for my concern is WP updates from the admin panel. WP indicates if there is an update and if you opt in, does it directly from the theme page.
I have had a terrible experience when one of the prominent themes had a duplicate, and you can imagine the rest. They have since made some changes.
I would have expected ThemeForest to give the developers a warning of some kind when uploading a name overlap. Anyway, Your comment?
I understand your concern. At this point you could simply rename the theme folder from “cluster” to “cs-cluster” or something else. This way you can make the difference without affecting any files or functionality and avoid conflicts as well.
Let us know if you have any more questions. Thanks
Thank you. One more Q. I don’t see a video example in your portfolio demo. Is it not possible to embed a Vimeo or YouTube video in the portfolio item?
Unfortunately no. Let us know if you have any more questions. Thanks.
No more questions. Disappointed to let this go.
I bought your template, i was wondering if there is some sample data available (sql or xml) for this theme. Let me know.
With kind regards,
Please head over to our support forum and under knowledgebase section you’ll find the XML file.
Some people might not realise but this theme looks well but most important, it is fast, even with my crappy internet. How did you make it so fast? am I Likely to get close to that speed without dedicated server? Did you place it on some super server, cdn etc? I tested it on a few computers and despite having 3 times more size, more requests and showing longer loading time than some of super light and fast sites, It loads much faster than them. Share your secret pls, before I buy it.
One more thing it resizes the way it should, smooth nice transitions, very rare,specially with sites of this kind.
Thanks for the kind words. We are just following the best coding practices. We are hosted on MediaTemple’s shared hosting, no super server or CDN. So it should remain same as it is now.
Let us know if you have any more questions. Thanks.
Hey there. Would it be possible to include an audio file section on the portfolio pages as well as the posts. I have a client that does voice over work, she purchased your theme upon my suggestion and this addition would be perfect for her.
Not with the default functionality but you can look out for any plugin to do that for you.
Yes I was planning on that. Just really like the way yours is styled. Suppose I’ll just have to go to work on the CSS. Also would have loved to have the Voice Over work in the portfolio section.
I’m wanting the same thing for video. Do you ever plan to add video and audio to the portfolio items? It would make a lot of sense for folks who are not just designers. Are other people asking for this modification?
We have no plans for adding video portfolio items but we might consider adding this in future updates. Thanks.
Q: Is it possible to have the same header image height on all pages as the homepage (Taller)?
Q: Is it possible to place next/previous arrows on the Homepage slider images?
Both are possible with a little customisation. We can guide you through on our support forum once you purchase the file. Thanks.
1-Can images in portfolio have smaller hight? I mean will I thumbnails adjust themselves to a new hight or they will stretch image to its original ratio?
2-Can a blog section have thumbnails like portfolio? Is there any difference between blog and portfolio from SEO point of view? Is a blog page likely to be better optimised than portfolio page? or it is just a name in url?
1. Yes, it can have small height.
2. Blog section have featured images displayed above the content as you see here :: http://demo.codestag.com/cluster/blog-entries/. Besides, there is no difference from SEO point of view it’s just that you should have good content.
is it working with turkish letters such as http://i42.tinypic.com/2uj790h.jpg
Guess it has something to do with font’s script. Can you make sure that you are seeing those characters over at Google Fonts? If yes, you will be able to see them in theme as well.
Hi there, I see people in this comment thread saying video is not supported. But why wouldn’t it work as an iframe/html embed?
Thanks in advance.
You can always embed iframe/html within a post as usual but they are talking about any separate field for that.
Is there a way to change the header font color?
Also is there a way to change footer color?
Sure, you can do both. just open a ticket at http://support.codestag.com and we will guide you through.
Just wanted to see do you think you guys will be adding WooCommerce to this theme anytime soon??
Worst theme I have ever worked with, not impressed and will not be using again & I don`t often complain!!
Sorry to hear that. If you face any issues with the theme, we are always open to assist at http://support.codestag.com
In anyway, we would appreciate to be a bit more specific about the trouble you faced. People really like our theme and it’s a pitty for you to have a negative experience if it comes from an issue that can be solved with a little guidance.
I have contacted support earlier as a matter of urgency but had no reply, theme is not responding on iphone, does not display on IE8 and keeps crashing every time I try to update
We usually try to respond to all tickets within 24 hours. Please be patient and one of our support team will assist you.
The issues that you have, not been reported after 456 sales so far, so there must be an issue at your end. We will look into it and will guide you on how to solve them.
Trust me I have tried being patient but with the site due to go live last week for my client I am slowly running out of patience & my client is considering a whole new design as she has also lost confidence in the theme.
I cannot possibly see how this is an issue at my end as I have also been working on 4 other themes for other clients and no such issues so do not appreciate you trying to put the blame on to me. How come you can respond to a negative comment on here within seconds but fail to reply to an urgent ticket raised with your support team?
I am not trying to put the blame on you. Every theme is different and as you know there might be a number of reasons why a thing would break and/or would not work. When such issues occur we are always there to try and solve them.
About the support: We have some a specific schedule and workflow on assisting with support. Also, we are a team of people with different schedules. Please also note the time difference.
We’ve just responded to your ticket on our support forum, as I see you submitted the ticket around 8 hours ago and posted the response here immediately. Please note that it may take upto 24 hours for any ticket to be responded depending on the queue and availability of support staff.
All issues you mentioned in ticket is not present on our demo server and could be caused with any of the plugin you are using.
We’ve asked a few details to you in the support ticket, looking forward to receive them.
I like very much the theme.
Is it possible to see the admin demo?
You can have a look at some screenshots here :: http://cl.ly/3y1l080q3J1o
Let us know if you have any more questions. Cheers!
I´ve just buyed this theme!
I mean, “bought”, sorry my bad english,
Never mind Let us know if you need any help over at support forum.
Pre-purchase question about the filterable portfolio – and this easily be changed from “skills” to something like “tags” or “sorting items”.
Unfortunately “skills” isn’t the best blanket term for an agency.
This will require making some changes in different pages. We can guide you on our support forum for making this change. Just create a new ticket after purchasing the theme. Cheers
Is it safe to update to WP version 3.6?
Yes, we have already checked for the compatibility. You can go ahead and update to 3.6.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $16
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work