Very bad support. They have a bug in the WP template, but I've been waiting to fix it for 6 days (and still no news)...
Author response
Hi there
We’re glad you chose our theme and thank you for informing us of your issue. We’ll be happy to help you come to a resolution.
Please note that the reviews area is not meant for support. If you’re still experiencing issues, or if there’s anything else we can help with, please open a support ticket so we can start working on it immediately.
If this doesn’t resolve your issue, feel free to request a refund, and it will be approved.
Again, we are delighted that you’ve decided to choose one of our products and are always ready to help!
Sincerely yours,
TrueThemes Team
Very good support!
their support is PERFECT !!!
Fantastic Support from Anastasia!!!!!!
, great theme :)
Support client efficace, disponible et très clair (pour un novice comme moi).
Bravo.
I'm really glad with Coca Theme. It's a fantastic theme with many customizes and the customer services are awesome. They reply very quickly each doubt and resolve any issue. They understand very well the requests. Great team and good theme. I recommend it 100%.
Estoy muy contenta con Coca Theme. Es un tema fantástico con muchas personalizaciones y los servicios al cliente son increíbles. Responden muy rápidamente cada duda y resuelven cualquier problema. Entienden muy bien las solicitudes. Gran equipo y buen tema. Lo recomiendo al 100%.
Great experience! They went out of their way to help me. First I didn’t know how to import the demo pages (Appearance >> import demo pages).
Then I needed help with other stuff and they were very responsive and polite.
Thank you!
My client likes the theme, and there are many features for architecht based business owners.
Great package of design flexibility with wonderful customer service
Very prompt response and help with my issue. Keep up the great support and a great theme.
Great customer service!!!
by hrzip 4 years ago
Fantastic theme, great support :)
Author response
Thank you for you such an awesome review.
Kindly Regards!
I am really happy with the purchase and the support offered by the team. Thanks!
My problem with Google API was solved very quickly. Thank you for quality support!
by RVASS 5 years ago
5 stars support. Thanks for your quick answers.
