34 comments found.
I have tested it many times. Found a problem. The site opens very slowly. There are some data retrieved from your official website. Your DEMO site is very slow.
like this: https://wpdemo.oceanthemes.net/coeus-gradient/wp-content/uploads/sites/22/2018/06/background-blue.pngI’m just pre-testing, I hope you security and speed and stability aspects to adjust. Thank you very much.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thank you
Does this theme has update plan? i am your theme buyer. Thx
Hi,
Yes, We have a plan to update the theme this week and we’ll release a new version as soon as possible.
Thank you for your interest in our theme!
Ok i will buy this theme.thank you Hope you success!
Hi,
Today we released a new version 1.2.0 for the Coeus theme.
Thank you for your interest in our theme!
OKAY! i will testing it
I would like to know the difference between this theme and Cryptico WordPress Theme. Thanks!
It differs in design and smoothness of the product. Thanks!
I worried about the WORDPRESS theme being cloned by others? How secure is this aspect of your theme? Thank you!
Sorry, i don’t understand your question, this is popular theme and anyone can use it. Thanks!
i means that everyone must buy this then use it? There is no possibility of being secretly copied, but they did not purchase.
Yes, everyone has to buy it to use it, Thank you!
Hello. Your theme is very beautiful. I have a suggestion. I passed the WordPress test. They have hints that need improvement. by—Site Health.Please check them. thank you!
Hi,
Thanks for your suggestions, we will carefully check and resolve these issues asap.
Thank you!
GOOD LUCK!
I purchased this theme. The “Weve style” layout of the first section is collapses when viewed on a mobile phone. What should I do? i need help
This is our site. https://cp2.ldmm.co.jp/Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I purchased from envato element, where can I see the purchase code?
Hi,
Please read more this Envato Elements item support policy: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support
Thank you!
15a91de8-bd4a-47d7-88ee-441fbd6a1e1f
Hello, I have a problem with my theme, please have a look at https://puzzletoken.org/
Some problems with the header waves, It can be slide to the right forever and a bit to the left Regards
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hi! Presales question. Is this theme still supported and updated, or is this project abandoned? I am interested but not intending to purchase an unsupported product.
Many thanks.
Hi, we still suport and update this theme.
Now it’s working fine, not any issue with WP latest version.
Thanks for interested in our theme.
Any plans to update this theme?
Hi,
We’ll update the Coeus theme in this week.
Thank you for interest in our theme!
hi hope all is well, I’m Frank nice to meet you, I wanted my coeus site to look similar to the demo as possible is there a way you can help me? kindly reach out to me by email if you can help and also with your personal offer for this project. my email is franklondon89@gmail.com
Hi,
We’ll check and impor demo content for your website.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Good day. I am interested in buying this theme. Is this theme compatible with the latest version of WordPress? Are you planning any more updates?
Hi,
This theme is compatible with WP 5.5 now. Don’t worry, if there is any issues, please contact us to be helped. Thanks.
Hello. I’m interested in setting up a website to sell crypto mining plans. But I can only buy from the developer who gives me the solution to the theme. Do you have this plugin, or do you know any plugins, or do you customize wordpress / woocommerce to sell mining plans? Thanks
(If I ever asked you this question, forgive me.)
Hi,
Sorry, we can’t help you this problem. And we dont know any plugin to sell mining plans now.
Thanks for interested our theme.
Hello, one of my client purchased your theme and the issue we are facing with the iPad pro all versions. Does the responsive layout of this themes support retina display?
Thank you in advance and I look forward to quick reply.
Hello,
Please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hello, we need to have your help in the Customization Services and Installation Services for this theme. Contact me asap to discuss a custom quote.
Thank you
I have wrote you several times and no one answer. Can you explain how do you work for supporting paying customers and what we need to do in order to get someone from your company to answer?
Fatal error: Can’t use function return value in write context in /home/USER/public_html/wp-content/themes/coeus/index.php on line 26
again now your theme that we have purchased is not working. And i have purchased the support as well. I have to say that im very disappointed in the service that im receiving at the moment
Sorry for support delay, we’ll support for your ticket in today, Thanks
Hello,
I have seen you have 2 themes about Cryto Landing Page. This one and Cryptico. I loved this theme (Coeus) than Cryptico but I see this theme are last updated in 8 March 2019. I worry that I purchase this theme but future update you focus on Cryptico than Coeus theme.
I wanted to know that which Crypto theme that you more focus? Since Cryptico are more purchase than Coeus.
Regards.
Hi,
We don’t focus any theme. We tried to update our theme better.
If you like Coeus theme, you should buy it, There is no any issue.
Thanks for interested our theme.
Does this support WooCommerce pages too?
Also, is it possible to turn off the background animus animations?
Hi,
1, The our theme compatible with WooCommerce, but not have a design layout for WooCommerce.
2, Yes, you can turn off the background animus animations in backend.
Thank you
Hmm the animation: wave 35s cubic-bezier( 0.36, 0.45, 0.63, 0.53) infinite; for the waves I like, but it’s too CPU intensive. It’s keeping my CPU at 30% or more just for a single site is too much.
I turned off JavaScript particles script too in your demo and it lowered to 30% for the waves.
You should consider doing something similar with a modern front-end page building like Elementor Where did you learn animation: wave 35s cubic-bezier( 0.36, 0.45, 0.63, 0.53) infinite;?
Thank you!
Hi,
Just tried to install plugins on fresh install but there are 3 plugins that failed to download saying “Download failed. Forbidden”
Plugins are:
OT Visual Composer OT Visual Composer WPBakery Visual Composer
Please advise.
Thanks
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you.
Excellent! Very nice job!
Thank you
Theme says ot composer 1.0.1 required but it won’t update. I changed the required version number to 1.0 so it would install but the builder still wont load!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
We are sorry, This is our mistake, I uploaded OT Visual Composer plugin latest 1.0.1 on online now, but in the latest theme package included the OT version of Visual Composer 1.0.1 in the plugins folder: http://prntscr.com/kw1kgw
Thank you
How about instead of saying “submit a ticket” you fix your theme that has been broken for a month!!!
Anyone having plugin issues, you have to edit line 48 of the plugin-requires.php! Change the required version to look like this===> ‘version’ => ‘1.0’,
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
We are sorry, This is our mistake, I uploaded OT Visual Composer plugin latest 1.0.1 on online now, but in the latest theme package included the OT version of Visual Composer 1.0.1 in the plugins folder: http://prntscr.com/kw1kgw
Thank you
Hey there, I bought this theme and installed but it has errors. I imported data but everything is a mess. WPBakery Page Builder is not activated, this may be the cause of this issue.
In case you want to check it up, here is the link http://one.savageio.com
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I try update Visual Composer plugin to version 1.0.1, there is a message that the update was successful http://take.ms/Vwnft , but the version of the plug-in has remained 1.0 http://take.ms/ChRV7 And my page looks like this http://take.ms/90nE5
Can you fix it, please
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
We are sorry, This is our mistake, I uploaded OT Visual Composer plugin latest 1.0.1 on online now, but in the latest theme package included the OT version of Visual Composer 1.0.1 in the plugins folder: http://prntscr.com/kw1kgw
Thank you
there are some bug on mobile responsive - Header show white not transparent when open on mobile - Wave animation width out of the frame
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you