Discussion on Cognio - Modern E-book Promo WordPress theme

Discussion on Cognio - Modern E-book Promo WordPress theme

Cart 130 sales
Well Documented

WPRollers supports this item

Supported

This author's response time can be up to 1 business day.

38 comments found.

How do we remove the coupons section? https://prnt.sc/Y2OkRgH2chpP

Hello, Dear Customer! To hide this section, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
.shop_table .actions { display: none; }
Then save changes and check the results at front-end. Best Regards!

How do we make thumbnail slider? https://prnt.sc/WACWjRhQpMiI

Hello, Dear Customer. To display this slider, please add more images in the gallery product. Best Regards!

I did and it add all images on top of each other rather than slider or carousel with left and right arrow.

Hello, Dear Customer! We are resolving your issue. Just note, that this forum is only for pre-sale questions. If you need any assistance – please communicate with us via https://wprollers.ticksy.com/ Best Regards!

How do we set up payments with Authorize.net?

Hello, Dear Customer! In this case please try this plugin: https://wordpress.org/plugins/authorizenet-payment-gateway-for-woocommerce/ It provide the payment gateway to accept credit/debit cards on your WooCommerce store in safe way. Best Regards!

Thank you

You are welcome, Dear Friend! :)

When opening the product gallery in full screen, and if you click on the ARROW to go to teh next image, the gallery closes down, but if you slide through with your mouse to the left or right then it works. Please tell me how do fix this? https://prnt.sc/zeNoTrcB22aF

Hello, Dear Customer. Please submit a private ticket at https:/wprollers.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

Submitted a ticket

Thank you, our team is processing your request.

The DEMO doesn’t look like yours. How do make my SHOP page looks like yours https://prnt.sc/J7lhpfv0J5j0 Mine looks like this https://prnt.sc/moridqc_QyLp

Hello, Dear Customer! Please submit a private ticket at https://wprollers.ticksy.com/ with the description of your request and we will help you. Best Regards!

Submitted a ticket

Thank you, our team is processing your request.

Found another issue. I cannot resize an image even though I specify the size and I even added a class to force it, but it didn’t work. please see https://prnt.sc/7uC11Rapeo5Q and provide a solution

Hello, Dear Customer. Please submit a private ticket at https://wprollers.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

I can’t get the form to work with WP-options. I get this error. “There has been a critical error on this website.

Learn more about troubleshooting WordPress.” https://prnt.sc/_zIz7hpZn4Oy

Hello, Dear Customer. Please submit a private ticket at https://wprollers.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

How do we add a captcha tool on our forms? https://prnt.sc/XIhhmFQYGBPL

Hello, Dear Customer. First, you need to obtain the Google API key for a captcha: https://support.squarespace.com/hc/en-us/articles/115013193528-Adding-Google-reCAPTCHA-to-forms Then insert appropriate keys the shortcode: https://prnt.sc/UZdYJJ3cfA4l https://prnt.sc/wMXjhpcCSePd Save all changes and check the results at front-end. Best Regards!

Where do we change the link here https://prnt.sc/tlguNpSfBFEc ?

Hello, Dear Customer! This links is connected with the internal content of the projects. It’s possible to hide these links. Or as alternative, you may try to use this nice and powerful plugin:https://wordpress.org/plugins/foogallery/ Please read this helpful tutorial about how to use this plugin: https://artisansweb.net/foogallery-beautiful-wordpress-image-gallery-plugin/ Best Regards!

I will check. Thx

You are welcome!

How do disable the breadcrumb” https://prnt.sc/fIjspmEb3OoR ? I can’t find the settings.

Hello, Dear Customer! To deactivate breadcrumbs – please click “WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
.page_title { display: none; }
Then save changes and check the results at front-end. Best Regards!

Wrong, but thsi was instead

.page_title .breadcrumb { line-height: 1.6; display:none }

Thanks.

Thank you for informing us about the positive result.

How do we open the social media links on its own tab? there is no setting on the header? https://prnt.sc/Zfqn4y8dBlgw

Hello, Dear Customer! It’s necessary to edit the code. Please submit a private ticket at https://wprollers.ticksy.com/ with the link/login/password we will assist you. Best Regards! Best Regards!

Submited ticket

Thank you.!

How do we open the social media links on its own tab? there is no setting on the header? https://prnt.sc/Zfqn4y8dBlgw

Hello, Dear Customer! It’s necessary to edit the code. Please submit a private ticket at https://wprollers.ticksy.com/ with the link/login/password we will assist you. Best Regards! Best Regards!

Where do we edit the social media buttons? https://prnt.sc/TlhyKwhU-0Na

Nevermind

Hello, Dear Customer! You may change the social social icons via Customizer: https://prnt.sc/VWaOLdTSsWle Best Regards!

How do we disable the footer? https://prnt.sc/kna_pDssdlUb

Hello ,Dear Customer! the fastest way to do this – please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
.page_footer.ds { color: #ffffff; display: none; }
Then save changes and check the results at front-end. Best Regards!

I can’t seem to edit the width of the boxes. how do we do it? https://prnt.sc/5nm6Plouz7bH

Nevermind. I figure this one out.

You are welcome! If you have the further questions – please submit a private ticket https://wprollers.ticksy.com/ with the description of your request and we will assist you. Best Regards!

I need to edit the pricing and there is no way to edit it. Where is the content hidden? https://prnt.sc/xfETiraloVTu - https://prnt.sc/tA6J0xTIY584 and no content to edit https://prnt.sc/5u0UweFYqbPF Same as this https://prnt.sc/YZ9r_8wy2xXP Please let me know.

Any answer on this one yet? Thank you.

Hello, Dear Customer.

Thanks for your question. It seems this section is just collapsed. To expand it: please hover on the cursor on section an click “Expand” option: http://prntscr.com/rv3aur Perform all necessary changes and update the page.

Best Regards!

How do I enable a jump section link? From the slider I want to enable a link that jumps to a section..

Hello, Dear Customer! Please try this solution:

1. Install this plugin: https://wordpress.org/plugins/page-scroll-to-id/
2. Insert in button or menu item the following shortcode: http://yourdoamin.com/#section-1
3. Insert in text element via Page Builder the following anchor: [ps2id id=’section-1’ target=”/]
4. Every #section-x in menu item or button appropriates to the necessary id=’section-x’, where “x” is the index number.
5. Additionally you may install this plugin: https://wordpress.org/plugins/easy-smooth-scroll-links/ It adds smooth scrolling from button to necessary section/part of website.

Please clear cache in your browser and check the result. We hope our assistance is helpful for you. Best Regards!

I need to use different fonts. Where do I add them?

Hello, Dear Customer! We’ve replied you, please check: https://wprollers.ticksy.com/ticket/3014220 Best Regards!

The Unyson plugin that comes with this theme, doesn’t load ,most of time. it keep spinning and in the end shows nothing. https://prnt.sc/5ao4nw6uNWJV how do we fix this. This has nothign to do cache. should we increde the PHP memory? what do we do?

Hello, Dear Customer. In this case please add the following directives in wp-config.php file:
define( 'WP_MEMORY_LIMIT', '300M' ); define( 'WP_MAX_MEMORY_LIMIT', '300M' );
Then save changes and check the results. If you have further questions – just post your request in https://wprollers.ticksy.com/ticket/3014220 Best Regards!

Hi! I’m trying to install demo-data for my client’s website and I’m getting the error Cannot create file: /.../wp-content/uploads/fw-backup/index.php Can you please, help me solve it?

Hello, Dear Customer! For better assistance to our customers now our team provides support only via https://wprollers.ticksy.com/ Please submit a private ticket at https://wprollers.ticksy.com/ with the description of your request and we will assist you. Best Regards!

Hi
when will your theme support latest Wordpress version 5.7.x?
Is this theme not Maintained? There are no updates since it was published one year back. https://nimb.ws/XvU6Sm

Hello, Dear Customer! We have plans to apply the updates very soon. Best Regards!

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey