What’s about WP 4.3… is it possible to update?
yes, you can update to the WP 4.3
When people are viewing our website on Android Smart Phone and Tablets they are unable to access the second level drop down menu under the menu items. They can view the second level menu, but can’t click on them… Any idea how to fix this?
answered via support ticket.
Your demo appears to have stopped working properly.
thank you! I’ve made some changes, demo works fine now.
Hi Dannci support. Just a short one to ask If I can update to WordPress 4.4.2 without problems
Thanks in advance
yes, you can update to 4.4.2 Thank you
Is it the theme compatible with WP 4.5.1?
Yes, theme is compatible with latest WP. Thanks
i cant log my e mail so i cant download my theme. my envato password also missing. so how i download my theme. anyone can help ?
you need to contact Envato (themeforest) support with all ‘account’ related issues.
Will this theme be compatible with WP 4.5.2? Some things aren’t working well like to select images into the post or personalize the theme
theme is fully compatible with latest WP and all theme features working well.
Hi Dannci can we update to WordPress 4.5.3. with no worries?
Thanks in advance
Hello, yes, you can update to 4.5.3. Thanks
Is it possible to add an excerpt on the Themnific – Home 1 Category? I have it checked and added a manual excerpt on each post but the excerpt is not appearing. Site is at iaabcjou
no sorry, it is not possible to excerpt posts from the home 1 widget.
Thank you. On the theme demo page http://capethemes.com/demo/columns/home/magazine/, what widget is the one on the left called “Recent Posts” (under the slider gallery)? I must be using the wrong widget, I want mine to look like the one on the demo.
it is ‘Themnific – Home: Slider’ widget.
Issue with Safari
Oops, messed up that post! Anyway, I have the Masonry theme set up on my home page. It looks great on every browser but Safari, where it looks like one long column instead of three columns. I’m assuming that playing with the sizing of the columns (making them a bit smaller) will help, or is there any fix? Thanks!
The site is at www.iaabcjournal.org
please submit a support query via support page: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ with valid support period and link to your site.
Hi Dannci, thank you for replying to my other comments.
With this Columns template, can we remove both the menu bars and the scrolling type across the top?
yes, with css is possible to remove menu bars, and you can disable carousel in admin panel
I´m having trouble to show post sidebar. It´s gone when I click a post, the footer is also gone. Can´t find the problem. On the start page it shows correct.
please submit a ticket to: https://dannci.freshdesk.com
Could you help me install it?
please see ‘Theme Installation’ chapter in theme documentation, there can be found required information how to install the theme.
Hi! I love this theme and I am so grateful for your support!
The page view counts seems to be very inaccurate. It reports about 4 times higher views than Google Analytics or any other counter. Do you know why this is?
Also can you tell me how to remove the page views counter from all pages?
I dont not have any super catch plugins turned on
Please include ‘Item Purchase Code’ and link to your site.
Hi, is it possible to update to WordPress 4.8.2 with no worries?
Thanks in advance
Yes, you can update your WordPress!
Thanks for the prompt reply!
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