Dannci

Dannci supports this item

Supported

491 comments found.

What’s about WP 4.3… is it possible to update?

Hello,.

yes, you can update to the WP 4.3

Thank you

Hi there,

When people are viewing our website on Android Smart Phone and Tablets they are unable to access the second level drop down menu under the menu items. They can view the second level menu, but can’t click on them… Any idea how to fix this?

Thanks!

Hello,

answered via support ticket.

Thanks

Your demo appears to have stopped working properly.

Hello,

thank you! I’ve made some changes, demo works fine now.

Hi Dannci support. Just a short one to ask If I can update to WordPress 4.4.2 without problems :) Thanks in advance

Hello,

yes, you can update to 4.4.2 Thank you

Awi70

Awi70 Purchased

Is it the theme compatible with WP 4.5.1?

Yes, theme is compatible with latest WP. Thanks

i cant log my e mail so i cant download my theme. my envato password also missing. so how i download my theme. anyone can help ?

Hello there,

you need to contact Envato (themeforest) support with all ‘account’ related issues.

Thank you

Will this theme be compatible with WP 4.5.2? Some things aren’t working well like to select images into the post or personalize the theme

Hello,

theme is fully compatible with latest WP and all theme features working well.

Thank you

Hi Dannci can we update to WordPress 4.5.3. with no worries? Thanks in advance

Hello, yes, you can update to 4.5.3. Thanks

Is it possible to add an excerpt on the Themnific – Home 1 Category? I have it checked and added a manual excerpt on each post but the excerpt is not appearing. Site is at iaabcjou

Hello,

no sorry, it is not possible to excerpt posts from the home 1 widget.

Thank you

Thank you. On the theme demo page http://capethemes.com/demo/columns/home/magazine/, what widget is the one on the left called “Recent Posts” (under the slider gallery)? I must be using the wrong widget, I want mine to look like the one on the demo.

Hi,

it is ‘Themnific – Home: Slider’ widget.

Thank you

Issue with Safari

Oops, messed up that post! Anyway, I have the Masonry theme set up on my home page. It looks great on every browser but Safari, where it looks like one long column instead of three columns. I’m assuming that playing with the sizing of the columns (making them a bit smaller) will help, or is there any fix? Thanks!

The site is at www.iaabcjournal.org

Hello,

please submit a support query via support page: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ with valid support period and link to your site.

Thank you

Hi Dannci, thank you for replying to my other comments.

With this Columns template, can we remove both the menu bars and the scrolling type across the top?

Many thanks, Simon

Hello there,

yes, with css is possible to remove menu bars, and you can disable carousel in admin panel

Thank you

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