No customer support. The theme is broken into multiple parts inside a Drupal install. I just want to download the theme and any supporting parts and install into my own Drupal. Also even after extracting required libraries and installing modules it still didn't work. Won't be coming back.
Theme is great itself, however, I've had a few out of the box errors, and the author is not responsive despite multiple follow ups, both through his email, and through the support channel on ThemeForest.