Weak documentation, sub par support, bugs and never used the theme.
Excellent Customer support - Nice Theme
I love this theme. It has all the elements I was looking for, and Elementor (in my opinion) is so much easier to use than WPBakery. Don't know why I didn't discover it before. I'm glad I switched.
Thanks again, Diabolique for being so understanding and for creating this wonderful theme.
I LOVE this theme! DD did a a great job with the initial functionality, but the latest version with the addition of Elementor take it to another level. That's just one of the reason. Another reason is the customer support. After someone hacked our site and corrupted our theme DD was able to send me another version. I am currently uploading it via my hosting company, but I did want to take a moment to rate how appreciative I am of DD supporting customers, even when contractually it's not mandatory. You'll always be my preferred company of choice when looking to change our my theme, etc. All that said, to any person looking for quality and service...I highly (w/out solicitation or provocation) recommend DD's products.
These are some decent guys, my support expired a long time ago but they helped me out and fast too.
i am just wanna to say sorry .. the problem was not in your design it was in my ability to install it ..
thanks for your quick respond
you are so honest with me
the site now is so awesome
i am so grateful for your help
pessimo tema, uno dei peggiori, soldi buttati. Purtroppo ci sono cascata. Scarsa documentazione. Non serve a nulla
not easy to customize the home page and design
It's a very nice looking template but I've had nothing but trouble with the backend of this template since day one with seemingly everything and finally have given up on it. Unfortunately you never know how easy any template is to work with on ThemeForest until after you buy it. Once working in the template, you can tell when some developers haven't thought things through enough. The documentation is poor as well as on the support site (which the password reset isn't working). The directions on the "one click demo installation" txt are old. Reading the support comments and all the code add-ons as fixes should have been a clue, that and it seems to be developed by only one person. On to try something else.
documantation and demo data installation process is very poor its give erorr.