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I tested out the demo a lot. It’s nice, but whats with feeds without any data about category and brand? Can i select them manuelly anyway? I think it’s better to add products from feeds to categories i want by using the exception filters. Please tell me how to do it.
Thank you for contacting us. If a feed has no category or brands then what we advice is to setup the parser so that the product name is mapped to the category and brand fields, you then set forced import to false. Once you have done the first import you can then map (using the mapping tools) each product to it’s appropriate category and brand. I hope this makes sense.
I have a doubts.
1 – I would like to know where I change the banner in the first page?
2- Where I change the last line in the first page?
3 – I did everything about Upload feed and my list is not updated, why?
Thank you for contacting us and for using our products.
Please can you raise a support ticket here http://www.wppricecomparison.com/support/, include a link to your website and we will take a look for you.
What is the proper way to create a child theme, so that you can work your modifications within the child folder only?
Thank you for contacting us, to create a child theme follow the standard instructions here https://codex.wordpress.org/Child_Themes the child theme will function correctly.
Hi, I bought the theme two weeks ago and am very satisfied with it. However I’m having trouble changing the character set so that the theme recognizes scandinavian characters (UTF8). I tried to use your support but wasn’t able to choose the topic so I couldn’t submit my question there. How do I solve the problem or contact your support?
Thank you for contacting us and for using our products. In WP-config you need to add 2 new lines, if you were changing this to English you would use the following (substitute en_GB for you language code found here https://msdn.microsoft.com/en-gb/library/ee825488(v=cs.20).aspx)
define (‘WPLANG’, ‘en_GB’);
$locale = ‘en_GB’
I’ve installed this theme recently and i would like to change texts like ”compare prices”, ”view more” and ”sort by”. I have no idea where i can find this. Could you guide me to the files where this can be edited?
Thanks in advance,
Your contact form on the website is not functioning properly. The required field for topics seems to be empty so it’s impossible to send a message/create a ticket . And since there is no e-mail adress shown so I’m contacting this way.
Thank you for contacting us.
What I would recommend is for you to download Notepad++, in here there in a option to search for words within files within a folder. Search the Compare folder for these terms and then you can see where to make the changes.
Thank you for telling us about the form, I believe this has been sorted now.
cron update all feeds at the same time? or one at a time?
Thank you for contacting us and for your interest in our products. Each feed is imported 1 at a time depending on visitors to your site, please take a look here for more information
I wanted some info about the database on the functions of some tables and how to clean them from unnecessary data:
these tables grow quickly checking there are some deleted data feed
Thank you for contacting us. Deleting a feed does delete products from this feed. This could leave a number of brands / categories / retailers in the taxonomies tables if you have forced feed import turned on. To delete these you would use the screens in the WordPress login area.
included in the next update appears a section about cleaning the database for data no longer in use?
Thanks you for support!!
Thank you, and yes we will look to tidy up this area in the next release.
I added the compare+ plugin, but I can’t manage to set it up to compare prices between different Amazon sites (e.g. UK, DE, etc.).
I believe this is now being dealt with via our helpdesk and customization partner. We wish you the best of luck with your project.
Hi, does this compare theme has merchant area in order to have some settings for the customers (shop owners)
The theme does not have a merchant area, effectively this is an affiliate price comparison template where you import affiliate links rather than letting shops add their own links. I hope this makes sense and good luck with your project.
i seem to be getting the error message “400 bad request” after i create a product then search for it, then click on said product all while it live.
Thank you for contacting us. Please can you send a link to the product page that is throwing the error and raise a ticket via http://www.wppricecomparison.com/support/ and we will take a look.
There are recent update to the plugin compare+ ?
Thanks you for support
Thank you for the continued use of our products. The latest version is V2.8 which contains improvements to the clarity of the compare cron screen.
I hope this helps
Hi Awesem , I bought this next theme , and all the downloaded files and documentation , point to you and your portfolio, but the theme expected is not the same as yours. ?¿:
Is the same Theme? I dont understand anything..Im so confused. Could you please help me?. Thanks so much.
Thank you for your message. Please note that our theme is called “Compare” and the theme you mentioned is not ours. Here is a link to our Compare theme: https://themeforest.net/item/compare-price-comparison-theme-for-wordpress/1707604
Please let us know if you have any further queries on this.
pre-sale question: what if some products in csv file change the price? As you know, price change day by day for same product at one store. Does this item can update this price only>
Thank you for contacting us. If you are using compare on its own without compare+ and are using the csv import, then if one price updates then simply change that one price in the csv file, reupload the file and only that price will be updated. If you use compare+ in conjunction with Amazon api or csv/xml affiliate feeds then the prices will auto update for you each day.
Best of luck with your project
Hi, your theme is perfect for a project we’re currently working on however we need the ability to sort products by the retailers geographical location, currently one country and approximately 10 locations, we’ve posted on Codeable regarding the customization however we’re not receiving any response, would you be able to assist or put us in touch with someone who could?
Could you please supply feedback on our initial comment, we would like to purchase the plugin as well as Compare Plus however need to confirm that we can incorporate the necessary functionality.
Thank you, sorry we didn’t reply I will look into why, I think you have had a response through the helpdesk now. Best of luck with your project.
Is this theme still live? If I try to preview it I get what appears to be an expired page?
Hi Tessey, Sorry about that, the theme is very much active. We had a small problem with our hosts which is all sorted now. Best of luck with your project
Hi, This theme comes with the compare+ plugin included in the purchase?
Thank you for thinking of using our products. The Compare+ theme has to be purchased separately from the theme, this can be bought here https://www.wppricecomparison.com/
This comment is currently being reviewed.
Hello, great theme. Can I use compare theme like a marketplace (multivendor web)?. Thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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