226 comments found.
Hi. My friend I’m helping uses this theme, which comes bundled with WP Bakery. We’re unable to update this plugin until its pushed via this theme. As far as we can tell, we are indeed running on the most recent version of the theme. Is this on your radar / slated for the next theme update? Thanks!
Hi, please send us support message via the support tab with your account that purchased our theme to get support. Thanks
You can use it with Elementor Pro ?
Hi, Elementor pro can run normally with our theme. But if you choose to use Elementor, you should add theme’s elements with Shortcodes
Is it possible to use both editors together? Thanks.
Yes you can, technically
hello i just purchased your theme and the documentation is different than the actual theme i need to install the demo data there is no xml files and there is no welcome in the side menu
Hi, you should download Welcome plugin from the document. Please contact our supporter via the support tab if you need help. Thanks
Hello. Tell me, please, how many sites can I create on your template? How many sites does a single template license support?
Hi, you should check envato policy: https://themeforest.net/licenses/standard I believe it’s 1 site per license
Hi, Can we update with a envato plugin? I am with version 1.0.4 with conferpress. And with 6.2 wordpress Are new version of Events Calendar and Events Calendar Filter Bar in your update? Regards
And why aren’t we notified when you have a new version of your theme and its plugins? For all other themes purchased from Envato, I am informed by email. And I did check the box to be notified when there is an update.
Hi, you should download full package and update via upload to complete the update, using Envato plugin will update only theme which needs plugins to work
Hi, ok. What do with wp-ajax-query-shortcode2.3.1 ? Is it a plugin to install?
And there is a big problem with your plugin. It is not safe at all!!!
- The Plugin “OptionTree” appears to be abandoned (updated 19 May 2019, tested to WP 5.2.17). Type: Plugin Abandoned Issue Found 21 April 2023 12:11 Medium Ignore
DetailsPlugin Name: OptionTree
Current Plugin Version: 2.7.3
Last Updated: 19 May 2019
Details: It was last updated 3 years 11 months ago and tested up to WordPress 5.2.17. Plugins can be removed from wordpress.org for various reasons. This can include benign issues like a plugin author discontinuing development or moving the plugin distribution to their own site, but some might also be due to security issues. In any case, future updates may or may not be available, so it is worth investigating the cause and deciding whether to temporarily or permanently replace or remove the plugin. Get more information. (opens in new tab)
Plugin URL: https://github.com/valendesigns/option-tree/ (opens in new tab)
Repository URL: https://wordpress.org/plugins/option-treeHi, wp-ajax-query is one of our plugins as a gift, you can use if you need. We will keep update optionTree code by ourselves. You can contact our supporter via the support tab if you need any help. Thanks
Hi, Quick Presale questions. Is this theme is compactable with B2BKing — Ultimate Woo Commerce Wholesale plugin? Is this theme supported elementor?
Hi, our theme works normally with woocommerce, if B2Blking follows code standard it will work normally. Our theme’s sample data is using WPBakery page builder. If you want to run Elementor, you can use it, but you will have to build page from the scratch. Thanks
Hi, Quick Presale questions. Is it possible to have the tickets on your theme converted to woocommerce products. The goals is to sell tickets with different pricing based on the user role (registered earlier). Is this possible? Does this theme support woocommerce in general ? Do you support multiple attendees per event with custom field for these attendees? Any attendees based registration / management system for the events?
Hi our theme is using woocommerce for tiket so yes, you can use woocommerce. For event features, you can check The Event Calendar plugin & addon features to see if it fits your needs
Can I see a demo of event list? Have you customized the TEC view?
Are you using Visual Composer or WPBakery?
Hi, you can use the default Event list from the calendar. Homepage is using WPBakery. Thanks
It just goes to calendar grid
you can use TEC layout or build a page with our post event shortcode to list your events
I assumed as much. I just wanted to see how you modified the tec list templates. the other views look good
Hello,
I have been using the theme with The Events Calendar suite of plugins for over a year. Recently, I no longer am able to see the content on the pages in the community events admin area. I switched to the Twenty Two theme and everything is displayed, but not with the ConferPress theme. Can you please assist urgently?
Thanks
Hi, please send your support messagie via the Support tab. Our supporters will try to check it. Thanks
Is the theme well tested with the latest Wordpress and Woocommerce versions ?
Yes, they work normally. Our supporters and devs are here to support you if needed
I think there is more reason to request for refund, as this theme is not loading,
Hi, you have been using our theme since 22/04/2022. What is your issue today? Please contact our supporters, they will check it for you. Best regards
It continue to load and forever, it doesn’t support WP 6.x
I guess upgrade is required
My customers are using WP6 without any issue, please give us more info, our supporters will debug and find the issue for you. Thanks
Are you available to check the issue?
You can send login info to our supporters
How Pls
Can you enable DEBUG mode so we can see the error?
The theme is currently having issues with latest WP, it refused to load upon accessing the site @ https://www.aerocone.ca/conference
Please send us more info via the support tab. Our supporters will try to check it for you. Best regards
Hello, I am interested by your theme and I have some pre-sale quiestions: 1- Your demo is having an average to low score in Page insights and GTmetrics (65 for PC and 35 for Mobile). Will you be releasing an update to increase the performance ? 2- Is your theme compatible with Fooevents ? 3- Is your theme compatible with multi-vendors solutions like WCFM ? Thanks,
Hi, our demo is using many full HD images and enable all components which make it slower. Our theme is following WP code standard so you can run any plugins normally
Thanks, Which plugin are you using in your demo to post events?
It’s The Event Calendar
Hi,
I would like to purchase your theme but I would like to know if I can use it for my project. I want to build an events management website where users can submit events on the frontend for a daily fixed fee.
Example: One user wants to submit an event that will last for 3 days, I want to charge the usr 1$ for each day the event will last (making it 3$ in total for 3 days).
Also I want to know if the theme has an events management stand alone system built within or it work only with external plugins like (the events calendar and eventon) for the purpose of my project (described above).
Do I need to add (buy) extra plugins in order to make my desired website? and what would be the total cost if so?
Thank you
Hi, our theme is compatible with Event Calendar & their addon (not included), you can check all features here: https://theeventscalendar.com/products/community-events/
Hi does it contain latest plugin versions and is it compatible with WP 6?
Yes, you got the latest plugin versions and it works normally with WP6
I don’t have a tech support request. I bought your theme and want to know if there is an update for the theme and why it is not updated and available for download in themeforest.like every other theme. I cannot understand what you mean by the version number is not important. It seems you are clearly not following the convention and this is a red flag to anyone buying your theme. The theme version available is from one year ago. Can you clarify why it is so and confirm (if you may) that the theme is end of life so I can uninstall it and trash it.
The theme is working great with many new customers and many website we do for my clients. We will update the theme to pack latest version of plugins soon. Thank you
Re: “Hi, now it’s 2.7.2, you can download to use”. But the issue is the same up till now. Your changelog says it is at 2.7.3 but only 2.7.1 is there to download. There are already several comments pointing out this issue of the same old version 2.7.1 not being changed under the download. Can you resolve this, please? There are too many issues with the old theme @2.7.1. Kindly upload 2.7.3 or later under the download.
Hi, can you give us more info via the support tab? Our tech supporters will try to check and help you
Hi, there is nothing to check. I am saying that under “my downloads” section in themeforest, the available file for download is not updated. I.e. it is at older version 2.7.1 (nearly one year ago) while your changelog suggest the most recent update is 2.7.3. Seems like you didn’t read the comments before replying.
The number is not important. 2.7.3 change came from plugins update, not only theme css file version. You can contact our tech supporters if you have any question. Thank you
Hello, Do you plan on releasing an update on this theme. Will you still work on this theme in the future? I want to set it up for my website and i would like to know what are your plans for this theme. I had some problems in the past with developers that stoped updating themes. For example wordpress 6 was released.
I tried to install the demo content like you indicated but nothing happens. What might be the problem?
Hi, you can send more info via the Support tab. Our supporters will try to check & help you. Best regards
The MOBILE version of my client’s site has an issue where the header covers the top of the events calendar and makes dates un-clickable. Is there a setting to set a specific mobile header so it can be adjusted?
Hi, please check your support email. Thanks
Is there no sample and how to import it for this theme?
Hi, you can check it in the theme’s document
I need help regarding the name of the legacy widget on the footer, on conference demo Thanks
Please check your mailbox, our supporters replied your email. Thanks
