Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

As it is a bit hard to tell from here and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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Ok, submitted a ticket just now.

Hi there,

As far as we can see your request has been responded to so if you need any further assistance please continue the conversation with our support team.

Thank you for your patience.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Got it

I had to import a second time and manually upload the Revolution Slider.

Hi there,

Glad to hear that this is resolved! If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Please note that WPBakery and Rev Slider do come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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Thanks for the response. But there is no plugin file in the theme bundled. Also, I have already created ticket there few days back.

Hi there,

Once you install the theme, you do get a message that you need to install the required plugins that comes along with the theme, this you can do, install and activate the plugin which will function unconditionally. Since they are bundled within the theme you do not need activation of those.

We do see that you have submitted a request and be sure that it will be answered within the support team timerange which is 24h.

Thank you for your patience.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for writing in.

This looks like you didn’t activate WPBakery plugin from Plugins > All Plugins.

Mikado

Hello,

It will require file editing. Path to the file is e wp-content\plugins\mikado-core\lib\google-fonts.php where you should add api for this exact google font. Here is one example https://www.screencast.com/t/o40jLdMS

Best, Mikado

Thank you so much!!!!!

You are welcome!

Hello,

We have just checked and everything looks ok on mobile. May we ask you to provide us with some screenshots so we could see how does this look from your side. Thanks

Best, Mikado

Hello,

We have tested our themes, and there shouldn’t be any compatibility issues with Wordpress 5.0. Gutenberg became the official WordPress editor from WordPress version 5.0. In case you still want to use Classic Editor, you can add it manually, and your page backend will look the same as before. https://www.screencast.com/t/QoCo8YcS Here you could find more about it https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/ Please let us know if you have any further questions.

Best, M ikado

Hi,

Please, reach our support team at https://mikado.ticksy.com/ and include your site URL with wp-admin access. They will gladly help you with anything that could be done within our theme.

Best, Mikado

You are welcome. Really glad to hear you are satisfied. Just use this part of code for the blue vertical line:

.mkd-process-holder.mkd-process-vertical.appeared 
.mkd-process-item-holder:not(:last-child):before {
    background-color: red;
}

Best, Mikado

I want to thank you mikado on a quick support,

Please see these few things i really tried to find a solution but i stuck.

01- img 01,02, there is a share icon and it has three social icons. Where can i change social icons?

02- img 03 blockquots are always blue i try to use some custom code but can’t change a color?

03- img 04 in a blog post there is a imge gallery embedded and on a hover blue color cover that image. How to change that color?

04- img 05 When i open a post again i have share social icons. Where can i change or add new ones?

05- img 06 button post a comment is a blue how to change a color?

06- img 07 blog header where can i change a path to be a name of a blog for example?

07- img 08 About us http://connect.mikado-themes.com/about-us/ how to change all blue thing on picture

08- img 09_search01 and 09_search02 Button in header search where can i change his content text. And again he has background color blue i what to change it to some other color?

https://we.tl/t-u0bRMKrf6Q

Thanks MIkado and please don’t hate me:)

Hello again,

You are welcome. For questions like these, where technical support is need, we need to ask you to submit a ticket on our support forum at https://mikado.ticksy.com/ and to include your site URL with wp-admin access so our agent could check this closer and assist you.

Best regards, Mikado

Hi,

Please, reach our support team at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.

Best, Mikado

HI there,

Thank you for taking interest in our Connect theme.

1) Feel free to check some of our portfolio lists on links below: http://connect.mikado-themes.com/portfolio-gallery-four-col-wide/ http://connect.mikado-themes.com/portfolio-standard/ http://connect.mikado-themes.com/portfolio-gallery/ And under each portfolio item you could add desired Portfolio External link https://www.screencast.com/t/njlZXS1l So, from list you don’t need to be navigated on single item, but on that external desired link that could be link to your Job listing. 2) Yes, you are able to choose these two types: https://www.screencast.com/t/L04sZfFij to achieve showing info on hover like here: https://www.screencast.com/t/GDVPHP63Bx or like here https://www.screencast.com/t/kEaXNYMNaz8

We hope it is what you’re looking for and if there is any other doubt, please, let us know. Thanks

Mikado

Hello,

Please navigate to Mikado Options and click on Save once in order to generate a new dynamic CSS file.

Best, Mikado

Hello,

Thank you for your interest in Connect!

Our theme doesn’t support RTL. Feel free to let us know if you have any other questions.

Best, Mikado

Hello there,

Please, submit a ticket at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done.

Mikado

Mikado, you got fantastic team support! You worth not only 5 stars, two time that 10 stars. Thank you.

Mikado, you got fantastic team support! You worth not only 5 stars, two times that, 10 stars. Thank you.

Thank you so much for these kind words Really glad to hear you are satisfied

Hello,

Connect is there and could be chosen as category under dropdown list on ticksy. Please, check this screenshot https://www.screencast.com/t/dzwPjdocjA

Best, Mikado

No, if you go to the Public Tickets section you can’t see Connect theme that previously was there. Please I just checked again and it wasn’t there.

Hi,

Yes, it is because currently there are no opened public sections under Connect category.

Best, Mikado

Hi there,

1. Icons are Visual Composer icon element shortcodes. Simply create icons on some page, configure colors and link to you liking and then from text editing mode copy raw icons shortcodes from the page and paste them inside header widget area Custom HTML widget

2. You can set light or dark header skin per page options so if you want it changed for shop you need to edit shop page and to change header skin there.

If you need additional assistance you can submit a ticket to our support at https://mikado.ticksy.com/

Mikado