24 comments found.
Hi, checking back on this template after a while to see if prior issues have been addressed.
1. The top menu and logo in the boxed version still does not show on mobile.
2. How do we add color to the background in boxed version? It is not explained in help files. Thank you
Hello Sir,
On mobile devices we are not showing boxed version and there are limitations with mobile size.
you can share screenshot if there are any design issue or any custom changes you want on our support system : https://w3itexperts.ticksy.com
Thanks DexignZone
I Love this theme and want to buy it, but one question first, Is it possible for the contact form to be sent using SMTP?
Yes, If you want to use SMPT you can use SMTP script also with this template. it’s simple bootstrap4 template.
I changed the email address but it still doesn’t work.
Hello,
Please drop your ticket on our support panel. And Shae your website link and ftp details so our technical team could check your settings.
Thanks DexignZone
Hi, Fontawesome updated to vs 5 and the new codes are very different. Could you do an update of the theme with the new codes? I try to do it, but I have some issues with some parts.
Hello Sir,
Thanks to be our valuable customer. Fontawesome 5 updates is in pipe line. we will update our template with latest very soon.
Please leave your email so we could update you soon.
Thanks DexignZone
Hi still have not heard back about slider not working. Please help. Thank you.
FYI launched website; slider not working but is working locally. Also, arrows not displaying on one variation of slider, but is showing on other variations. Please help.
Hello Sir,
Really Sorry for late reply.
Just send us your FTP details and describe your problem on support@dexignzone.com
Our team member will resolve your problem on high priority.
Thanks DexignZone
Excelent template! I just bought it today I have a simple cuestion, how can i change from wide layout to boxed layout ? tnx
Hello Sir,
Really Thanks for purchase our template.
Please check this screenshoot : http://prntscr.com/ifwqt7 Just use class “boxed” into body to use boxed layout.
using image in bg : http://prntscr.com/ifwrjn
If you have any problem feel free to contact us again.
Thanks DexignZone
Hello, ok i did it, thank you so much.
Hello Sir,
Thanks you Sir. IF you face any problem we are here to help you any time
Thanks DexingZone
Hi, one more cuestion, how can i add right and left arrows at main slider? Thank you
Hello Sir,
Please check Revolution Slider Documentation. https://www.themepunch.com/revslider-doc/slider-revolution-documentation/We have given you download link also into theme documentation.
Thanks DexignZone
Hello, slider its ok thank you. But i have a new litle problem now, im using boxed layout and im getting an issue with main menu navigation in mobiles, when scroll down the main menu are not working correctly. this problem is only in boxed layout with mobiles devices. thank you for help.
Hello Sir,
Please use this code in js files to remove boxed class from body on mobile style menu screens.
if(screenWidth < 1024) { $(‘body’).removeClass(‘boxed’); }
Check screen shot for help : http://prntscr.com/ii8mba try and check on mobile devices and tabs.
Thanks DexignZone
Hi, The site report some errors about missing files: /css/switcher.min.css , switcher.min.js , loading.svg . This files are missing from the template.
Hello Idrosistemi,
Thanks for purchase our item. We are working on latest updates. regarding.
There are not any problem if you remove switcher.min.css and switcher.min.js from files as it is not part of package.
Thanks DexignZone
Ok, thank you. And can I remove the “black flash” that I see when I go from a page to another?
Hi,
Is there a way to filter multiple tags/images in the Project gallery in the homepage so an image could belong to more than one category:
data-filter=”electric” change it so for example it would filter for electric,builder, painting.
Thanks.
What we are trying to do is show a gallery where some images below to more then one category/filter such as electric,builder, painting in your example, but only come up once when “All” is selected.
Hello Sir,
Please check this screen shoot.
http://prntscr.com/hwrsrdjust make miron changes into jquery and add multiple classes just like : http://sportszone.dexignlab.com/
Thanks DexignZone
Hi i have just purchased this theme & the switcher files are missing, there is no cog on the left as in the live demo version, could you please advise.
Regards
Cameron
Hello Cameron
First Thanks for purchase our template.
Switcher is not available in purchased package. We can’t add as theme-forest doesn’t allow us. Switcher and Welcome Screen is not part of product.
But you can access all pages and colors by changing skin.css Please Follow Document.
Sir, If you feel any problem we are available to help you any time you can send me issue on support@dexignzone.com
Thanks DexignZone
Hi, how do we customize the title and subtitle in the photo gallery to replace the “undefined” and “by Marsel Van Oosten” on this page http://construct.dexignlab.com/xhtml/gallery-grid-4.html, when you click on the images, thanks.
Hello Sir,
Please check : http://prntscr.com/hk0z6t
Sir we are using Magnify Popup please check demos here : http://dimsemenov.com/plugins/magnific-popup
You can easily manage.
Thanks DexignZone
Thanks.
Replied and supported on last comment
Hi, Having issue with the Revolution slider folder being located outside the HTML files and getting errors when moving it. Emailed you the ftp login at support@dexignzone.com, thanks.
Also, there is a funky thing happening with the page loading first without the slideshow, then jumping/reloading then the slider loads, can that be fixed? Thanks.http://construct.dexignlab.com/xhtml/index-2.html Thanks.
Hello Sir,
First, Thanks for Purchase our product.
Your Old Js Path was http://prntscr.com/hjh26g
We have moved Revolution Slider inside xhtml folder and change js path .. new paths are : http://prntscr.com/hjh3n7
Now your page index2 is running properly and we have created backup of old file.
*We have moved loading div on top side .. for solving loading problem.
Sir, if you really feel we did best design work please drop best review our product.
Our team always ready to help our customers.
Thanks DexignZone
Wow, that was really fast support, thank you! We will definitely review the template when we are done setting up. A couple things:
1. At line 1402, it says “Slider revolution 5.0 Extensions (Load Extensions only on Local File Systems ! The following part can be removed on Server for On Demand Loading) ” which lines are safe to remove?
2. We’ve uploaded the fonts folder but the arrows in slider are still not showing (weird characters instead). Thanks.
Hello Sir,
Thanks for your appreciation.
please follow : http://prntscr.com/hjklah http://prntscr.com/hjkmb0please check everything properly all files should load and arrow will display
Thanks DexignZone
Made the changes you suggested but now the slider is not working at all…and please address the issue with the arrows not showing, thanks.
Sir,
We guess you have less exp. of js and htmls. So don’t worry and don’t remove js from footers let them run as slider was running before. complete your work and setup all pages on server.
If you have any serious problems drop us a mail after completing all your work so we could help on your server.
IF you have any additional work on your website you can hire our team to development work. please drop your all requirement in mail.
Thanks DexignZone
Will leaving the js in the page increase the loading time?
Any reason why your instructions didn’t work for us?
Also, the rollover effect for the white text is yellow in the Meet the team boxes, the same color as the yellow box bg so text disappears on rollover http://construct.dexignlab.com/xhtml/index-2.html
Hello Sir,
Q. Will leaving the js in the page increase the loading time?
A. No that will not increase any loading time
Q. Any reason why your instructions didn’t work for us? A. Sir, you are not applying extension path properly in js file. just like revolution slider was not working from inside because you did not change js and css path.
We would like to suggest you to take help from any developer or add us on Skype for support: rahulxarma
Sir for more detail you can check Slider Revolution Documentation : https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/
“Also, the rollover effect for the white text is yellow in the Meet the team boxes, the same color as the yellow box bg so text disappears on rollover”
Yes, Thanks for update us about this prob. For resolve this issue please add
.dez-box .bg-primary a:hover { color: #ffffff; }
in your template.css like this : http://prntscr.com/hk16q2
Note: This is not right place to drop any issue which you are facing. support could delay many time as we did not checked comments many time. so send us mail for fast reply.
Thanks DexignZone
Thanks. I agree this is not the right place to address detailed template issues/questions but the support button for this template on TF has us post here instead of a private ticket website. I will email other questions, thanks.
There is problem with this theme. TypeError: $(...).mCustomScrollbar is not a function [Learn More]
Hello Sir,
First Thanks for purchase our product. Really Thanks for updating us about this issues. We will resolve and update our code till Monday.
And yes we are regularly learning from our best customers
For Resolving Issue :
Replace this :-
$(".content").mCustomScrollbar({
setWidth:false,
setHeight:false,
axis:"y",
});
With This
if($(".content").length)
{
$(".content").mCustomScrollbar({
setWidth:false,
setHeight:false,
axis:"y",
});
}
Sir don’t remove mCustomScrollbar function because this is using on Gallery Pages. 
Thanks DexignZone
Thanks for fast response
One more problem, revolution slider is not allowing scrolling when the website is opened via smartphone. I need to touch somewhere else in order to scroll.
Hello Sir,
Please check this screen shoot
https://prnt.sc/hftk08If you want to allow scrolling on Slider please
swipe_direction : “horizontal”
Please check Slider Revolution Documentation for more detail https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/Thanks DexignZone
Thanks for your reply but that is not what I want. I don’t want to change swiping from horizontal to vertical. Slider is preventing me from scrolling the page up and down; I need to touch outside of slider in order to scroll page on mobile phone.
Please upload your HTML on server and send us FTP details and all your query on mail : support@dexignzone.com
Thanks DexignZone
Please guide me How I can add Youtube video in Revolution slider home page??
Hello Madhu
Thanks for purchase our product.
Please check Slider Revolution Html Documentation
https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/ https://www.themepunch.com/revsliderjquery-doc/backgrounds-image-video/#youtube-video-backgroundHere you can check video options.
If you like our Html Product please don’t forgot to give best review
feel fee to ask anything if you have problem.
Thanks DexignZone
I followed your link and added a demo video on our site.. http://beenatraders.com/demo/index2.html please check .. Video not working
Madhu,
Every thing is fine in template. only video is not running I think you should check video slider and replace slider with video sliders.
With some development knowledge you can use 70+ example of Slider Revolutions. Please try.
After all this if you have issue please email us on support@dexignzone.com your FTP details and let our developer resolve this issue.
please attach videos and issue in mail.
Thanks DexignZone
Great work! Congratulations! Good sales and buyers.
Thanks
Nice template gud luck
Thnaks
Excellent Template!
Thanks
Perfect work without any drawbacks. Sure there will be a large number of sales! Congratulations
Thanks for appreciating our work
Congratulations! Nice Work, Good Luck With Sale
Thanks
Thanks
Congratulations!
Amazing Work, Good Luck With Sale
Thanks