32 comments found.
Hi, I am trying to install the theme but it’s giving this error. What’s the solution for this??
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Please send us a support ticket https://templatepath.ticksy.com/ Our team will help you.
Can you upgrade this template to Bootstrap 5?
Hi, not possible upgrade bootstrap 5 for this template. Thanks.
Is it allowed to use the icons that are included in the project?
Yes, icons use allowed. Thanks.
Hello, I bought this theme, and when I upload it to WordPress, I get this message “The archive could not be installed. The theme does not have a style.css file. “
Please, help
Hi, This is HTML version you purchased. You need to WordPress version. Thanks.
hello we have issued one ticket few days back but no response from your side.
Please give the ticket ID.
Thank you! Have a good day..
Warm Regards Chavez Web Design Team
Hi,
How to send mail with UTF-8 characters?
I need polish characters.
Regards
Hi, why you haven’t responded to the my ticket?
The live preview that you have above and on my website, the photos with the overlay of title and description + lightbox is not functioning on Safari at all. After tapping it does not appear. When can we expect a fix? Thanks!
We can not contact support. No response to any e-mail or through your support site. what is the problem?
Hi, Please send details via our support center https://templatepath.ticksy.com/
Private Ticket #1020374
Say you do support your product ??? The site created two applications (Private Ticket #1020374, Private Ticket #1025891) No one No answer. If you have any technical problems with the service, here is my mail: pelmaver@yandex.ru
Hi, You will get reply soon.
is this fully HTML template?
Yes, its fully HTML template.
How is the Wordpress version coming along? Has one been created. I am very interested in purchasing when its ready. Great theme by the way! Thanks
WP version is in review. Send us a mail to support@templatepath.com We will inform you.
when will you release a wordpress version ?? , been waiting along time
soon it’s in review
still waiting for WP. version
Hi, Please send us a mail to support@templatepath.com we will have good news for you.
just sent you email , Iraq.html@gmail.com
please send us a support ticket with live url. Then we can check it perfectly and give u solution
Thanks, Template Path.
Anything new on the revolution slider front? I’m using meteor.js and not php. Could that be the problem?
Please use this link for getting support https://templatepath.ticksy.com.
Hello, I sent in a support ticket but I’m not sure if it went through.
You will get reply.
problem with one page site, header extends while scrolling, but not going back, so all head lines are hided by header.
Please send a support ticket. We will check the issue.
Hello, Our logo color blue, which I need to change the blue line to the background?
You can update the background color. Or can send details via support center. We will help you.
Te?ekkürler. bu resimdeki gibi istiyorum. http://postimg.org/image/u5iv9rk6p/
Please send mail via our support center.
hi i noticed an other bug, when you shrink the windows in some resolution menu never show and sometimes didn’t come back also.thanks
We will check this also.
Hello noticed you have an update. What does the update include and We have done a lot of css customization.. Can we upload everything without the css for this update?
HI,
Its minor update, you can ignore the version
hi in the IE version there is a spacing on the right that is so annoying, can you fix it, thanks. Many user still use IE …
We will check and will fix the issue.
thanks, the template is so cool i’ve buy it already
Had a problem with smooth scrolling on this template. The developer helped me out in no time with updated code. I really appreciate the support! Thank you!
do you mean one page scrolling menu? what is the problem? can you please explain what is the problem?
Thanks, Template Path
great theme, but not found Product detail page, with extra images (slider or gallery).. only version with one image. I suggest create a page version with products images various. thanks!
We will create this.
thank you! I am waiting to buy.