wplab supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Demo data installation problems

If your server has a low configuration, and you can’t change server config to install the demo data, it is possible to install the demo data manually https://wplab.ticksy.com/article/8980/

I don’t see “Demo content install” menu under “WP admin > Tools”

Stis step assumes that all required plugins and framework extensions were installed and activated, more information here: https://wplab.ticksy.com/article/10526/

Where do i find Theme Documentation?

The Installation Guide or Help Documentation are included in the item .zip file and in most cases is either a .pdf or .html file.

1) Go to your Downloads page. 2) Click the ‘Download’ button next to your item and select ‘All files and Documentation’. 3) Extract the .zip file to your hard drive. 4) Navigate to the folder containing Documentation.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy