Discussion on Constructioner - Construction Business WordPress Theme

Discussion on Constructioner - Construction Business WordPress Theme

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Themographics supports this item

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55 comments found.

are you guys going to have an update coming out soon? Last one was in 2019 and I’m seeing my galleries are starting to act weird

Hi,

Thank you for contacting us.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

im assuming updates are no longer being done on this theme?

No i will not extend my support to have this question answered.

is this theme going to be updated for WordPress 5.5.1?

Hi,

Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

Hello. This theme is not compatible with the latest version of PHP. My site is not working now. Do you have an update for this?

Hi,

Thank you for contacting us.

We will check this with the latest version.

Also, please note that we provide customer support only through our support help desk.

For any further questions, please raise a support ticket through our support help desk https://themographics.ticksy.com/ so our support team can help you.

Thanks again.

Hi still waiting for a reply to my ticket. The blog layout breaks when I use the blog VC widget. I also am trying to update the theme to latest version and get this error on my screen: “[16-Jul-2019 15:42:40] WARNING: [pool site-343410] child 196 said into stderr: “NOTICE: PHP message: PHP Warning: Illegal string offset ‘url’ in /www/wp-content/themes/constructioner/template-parts/template-comingsoon.php on line 19”

Hi,

Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

If you have any further questions, please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

I can’t load Demo Content. ‘The execution failed. Please check error.log’ error when loading. I made additions to the htaccess and wp-config.php files. But I still can’t load it.

Hi, Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

​Hi,

Are you planning to update constructioner wordpress theme so it will work with the latest version of wordpress/woocommerce?

Hi, Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

Hey! Does it works as a simple catalog, without price and add to cart function?

Hi, Thank you for contacting us.

This theme is compatible with Woocommerce.

Thanks again.

Dear Team,

First of all I really like the theme, great job.

Kindly requesting to address my issue that I posted on your support page.

Kind Regards,

Paul…

Hello, on 14th of December I created a support ticket. Besides your comment here, 5 days ago, still nothing happened. The status is still the same, till today nobody replied even once on the support tickets. :( :(

And almost another week passes by again without any support or contact. I know it says: “This author will respond to buyers’ questions and provide limited support through their own support system.” But if you don’t want to give support at all you should write that instead of limited, or what is your definition of Limited?

Hi, Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

does it support rtl ? i want to run website in two languages English and Arabic will there be a switcher?

Hi, Thank you for contacting us.

The current version does not support RTL. We will consider this in future updates.

Thanks again.

Hi. Does the theme support the RTL language?

Hi, Thank you for contacting us.

The current version of this theme does not support RTL. We may consider this in future.

Thanks again.

Hello,

Theme preview is not opening. Check please. Thank you…

Hi, Thank you for contacting us.

I just checked and it seems to be working fine now.

Thanks again.

How I can edit contact infos on google maps? I mean the english words ”call us”, etc..

Thanks.

Hi, Thank you for contacting us and for purchasing our theme.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

Hi, does this theme supports Rtl languages such as Hebrew or Persian?

Hi, Thank you for contacting us.

This feature is not available in the current version. We may consider it in future updates.

Thanks again.

I will buy this theme if you would do the update

Hi, Thank you for contacting us.

We will consider this in the next update.

Thanks again.

Hi, are you going to add support for wordpress 3.9 and most recent woocommerce ?

Hi, Thank you for contacting us.

We aim to provide excellent customer support through our support help desk.

Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Thanks again.

Hi, Just purchased and cannot import demo content. I get this error: “Failed to create tmp table _fwbk_wp_fw_termmeta. Index column size too large. The maximum column size is 767 bytes.” and the demo content never imports.

Hi, Thank you for contacting us and for purchasing our theme.

We aim to provide excellent customer support through our support help desk. Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and our support team will be happy to reply to you.

Please also check the server requirements in the below mentioned link: https://themographics.ticksy.com/article/10479

Thanks again.

Greetings Can you advise if the video introduction is included in your theme and if so, can the video text be modified? Thanks so much.. Love your design!

Hi, Thank you for contacting us and for liking our theme.

No, that is just for demo purpose and is not included in our theme package. If you are interested in a similar video, please contact us and we can guide you.

Please note that we also provide theme customization services at a discounted rate and if you are interested you can email us your requirements through our profile page https://themeforest.net/user/themographics and we will be happy to discuss this with you.

Thanks again.

i have send the ticket, pls support for me

Hi,

Thank you for contacting us.

Our support team will reply to you shortly. Please correspond with them through the support help desk.

Thanks again.

Hi, pls check my ticket and help me fixed. I see it’s delay long time

Hi, Thank you for contacting us.

I just checked and our support team has replied to you.

Thanks again.

Are PSDs available on purchase?

Hi, Thank you for contacting us.

The PSDs are available here https://themeforest.net/item/constructioner-modern-construction-psd-template/12953863

Thanks

import doesnt work it gives ajax error. it gives internal server error …

i did added a ticket, nobody answered me there. Private Ticket #1078352

When did you raise the ticket? Our response time is normally less than 24 hours during the weekdays but it can be more at times and depends on the number of tickets we receive. Thanks

I checked and you raised the ticket around 6 hours ago and we have already replied to you. Please reply on tickets as we provide support only through our support help desk. Thanks

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