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Hi, I am trying to click on live preview to see the demo but it gave me below error, also i have ticket and i want to check the reply but also if i click on sk support link, it gave me same error. can you help.
You don’t have permission to access this resource.
Apache/2.4.54 (Debian) Server at construction.sk-web-solutions.com Port 443
Can I have a reply?
Hello There, We are investigating the error and it will take a while. Thank you for your patience.
The problem that I can’t check the link of the support (SK) so I can not see the reply. so only i can see this page here. even i can’t see the live demo. and i need urgent help on my site so i need to create ticket on SK and also i need to see the demo because i have issue on the theme, some pages not working and i need you to fix the issues so how i can contact the support team? do you have email to contact the support team? because already i am under supported but still the ticket system show me same error and i can’t wait, i need help
You can also contact to our support team with this email address: email@example.com
ok… did you investigate why i have below error until now?
Forbidden You don’t have permission to access this resource. Apache/2.4.54 (Debian) Server at construction.sk-web-solutions.com Port 443
Yes, We are working on it.
it will take time? because these days are from my support period.
Please I need solution.
You can contact our support team through this email address firstname.lastname@example.org until the problem is resolved.
dear developer i have purchase this theme for one website can i use this theme in Two other website?? this is GPL licensee.
reply me please
Hello There, No, You can not use the theme with more than one website. You need to purchase the theme for each website. Let me know if you have any more questions. Thank you!
I just purchased the theme and activated plugins and now i am trying to import demo (01) but it not installed , can you installed please. Also I need to use a switcher to change language from english to arabic (rtl) , can you help to set the switcher please help. I created Ticket #11837
Hello There, OK, our support team will help you. Thank you!
Hi can you please check the ticket
can i have update please
Already replied in the support system.
please help me. without error return google map does not show on contact page. what’s the problem?
Hello There, Please create a support ticket here https://support.sk-web-solutions.com/ Our support team will help you. Thank you!
dear developer i have facing Slider Revolution background is not responsive on my LCD screen. when i see the website in my different LCD screen and mobile my background slider is not responsive so please help me how to responsive the Slider Revolution for background. please quick reply me thanks.
see my website https://royalassociatespk.com/
having issue with slider , when I tried to edit slider an error message is shown on screen “Ajax error” , I can’t edit slider, please help to solve this issue
I cannot modify Service’s Content in WP-Admin. How can I do this. WP Bakery has not Elements.
You need to set role manager of WPBakery. For more help please create a support ticket here https://support.sk-web-solutions.com/ Our support team will help you.
Can I use pictures those I get from demo content?
Hello There, Yes, You can use that and that’s all free images. Thank you!
I have php version 5.6.4 installed on my server. Is the theme compatible with this php version?
Sorry no but for better performance of WordPress do you need to upgrade your php server with the 7.x version.
Purchased in 2020, how does one download latest update (still on ver 4.0) can’t make a support ticket says support expired. When purchased was supposed to include lifetime updates
You can download the latest theme version from Themeforest and you can download with lifetime access.
how about a clue as to where to download?
Read this Envato article: https://help.market.envato.com/hc/en-us/articles/202501014-How-to-download-your-items
Hello How I can remove shopping cart in home page
Hello There, Please create support ticket here https://support.sk-web-solutions.com/ Our support team will be help you. Thank you!
How can I change Background Color for main menu?
There is no option for it in Theme Options >> Styling >> Headers.
Please add this option in Theme Options >> Styling >> Headers in the next update.
Sub Menu Dropdown has Background Color.
Where I can read documentation for the theme?
I use demo home V2: https://construction.sk-web-solutions.com/demo1/home-v2/ How to edit text “All” for the PROJECTS section
There is no option for it in Theme Options. What the file I have to edit?
In order to know about documentation for the theme, I should create support ticket? Do you have online documentation, since there is no documentation in theme archive?
You do not need to create a support ticket for theme documentation link but for other help.
We have already highlighted documentation link in theme page like here https://themeforest.net/item/construction-construction-and-building-business-wordpress-theme/19587003
After activation one of your plugins I got the following error. What I should to do?
“Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-content/plugins/construction/framework/one-click-demo-import/inc/OneClickDemoImport.php on line 128
Warning: Cannot modify header information – headers already sent by (output started at /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-content/plugins/construction/framework/one-click-demo-import/inc/OneClickDemoImport.php:128) in /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-includes/functions.php on line 6362
Warning: Cannot modify header information – headers already sent by (output started at /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-content/plugins/construction/framework/one-click-demo-import/inc/OneClickDemoImport.php:128) in /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-admin/includes/misc.php on line 1310
Warning: Cannot modify header information – headers already sent by (output started at /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-content/plugins/construction/framework/one-click-demo-import/inc/OneClickDemoImport.php:128) in /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-includes/pluggable.php on line 1329
Warning: Cannot modify header information – headers already sent by (output started at /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-content/plugins/construction/framework/one-click-demo-import/inc/OneClickDemoImport.php:128) in /sata1/home/users/caze/www/www.bctxxi.com.ua/wp-includes/pluggable.php on line 1332”
To be specific, during the activation of the “Construction Theme – Functionality” plugin I’m getting mentioned errors along with this one “The plugin generated 276 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.”
I resolved it. I’ve activated PHP 8 on the server and after I switched to PHP 7.4 the errors are gone. It seems you the plugin doesn’t support 8 version
Hello There, We will fix this issue with the next update. Thank you!
I have to choose Home V2 as the first page, can you tell me how this is done ?
Hello, I have a problem, the links of projects and services, these where they can be changed, they must go in Spanish example www.misitio.com/proyecto
theme does not bring configuration to change those links
I can’t leave a support ticket, but I have a question. My AVG comes up with a threat on my theme and says it “aborted connection on construction.sk-web-solutions.com because it was infected with phishing”. Not sure why this shows up on my site but it gives https://construction.sk-web-solutions.com/wp-content/uploads/2017/09/flick1.jpg and other image files as the reason for the threat block. It would be bad if other people visit my site and see this if they too have antivirus like mine. I didn’t see any links or images on my website that link to the websites being blocked, but it seems concerning.
Hello There, Your support is expired. Please purchase support and then you can leave a support ticket. Thank you!
1-) When you make a search on this theme in your theme, it does not show the results in Services and Projects in the search results. (https://construction.sk-web-solutions.com/demo1/) I searched “Green Housing” in Services and Projects “BIG HOUSE SIDE VIEW” and “IT SEEMS WE CAN’T FIND WHAT YOU’RE LOOKING FOR. PERHAPS SEARCHING CAN HELP. ” gave the message. He had to find normally.
2-) Why does the search option not exist except for Header Galaxy. I want to use other header types, but you don’t have the option to search the site.
3-) When I don’t want to use the basket option, is there a setting to remove it from the theme.
On the Testimonial element, the Auto Play Speed doesn’t work. No matter what speed I put it does not take affect. If I put 9000 mili-seconds it still rotates at 1000 mili-seconds.
Hello, if I purchase do I have to buy WPBakery license as well or its included in this theme
Hello There, Please read this article for Bundled Plugins: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Thank you!
Hi, We require updating the WPbakery plugin for this template as we are having performance issues. Where can we do it?
Latest theme update already with latest WPBakery Page Builder plugin.
So you need to update theme and/or WPBakery Page Builder.
For more help you can create support ticket here https://support.sk-web-solutions.com/ Our support team will be help you.
Thank you for your reply. We have a problem, the last website doesn´t let me to upload the ticket to ask you the update theme because our support time has expired. The last day of support was March 31st, however our development team I could not continue due to the current problems of the covid-19. Please, how can you help us? we need this update
Hello There, OK, No problem. Please send your website URL and WordPress Dashboard access here: email@example.com, We will check that. Thank you!
Thanks, i have sent the email with the information.
OK, We will reply you in email as soon as possible.
i received your e-mail, thanks
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