67 comments found.
Hi, I’ve purchased another 6 months of support but I am not able to create a ticket on your support site with the license key that is provided. How can I get in touch to get some help with an issue we’re having?
Hi, I purchased the Drupal 7 theme. I’m having an issue with the Superhero block module. The media module has been recently updated to 7.x.-2.21. I tried updating a block on my homepage and received an error message starting with “PDO Expection: SQLSTATE23000: Integrity constraint violation.” I would like to get support for this issue. Thanks!
Hi! Could someone please answer my question above? Would like to be able to get this issue with the Superhero block module resolved.
Does the latest update (December 12, 2018) include an upgrade for the superhero_block module?
Does the latest update (December 12, 2018) include the Superhero Block module? I don’t want to purchase the license if it doesn’t include the Superhero Block module. The documentation says it is included, but it is from 2013.
Hi
Yes, That ready for drupal 7 version.
Hi, i just bought your theme, installed the demo, was trying to update Drupal core to 7.61 but update.php redirects me to a 404 page for some reason, any idea why? Also, i can create new accounts but i cant update admin password?
When is there a Drupal 8 version?
HI
We hant plan it for this time
Thanks for your submssion!
Please help. Error after updating all module & drupal 7.59 (latest)
PDOException: SQLSTATE23000: Integrity constraint violation: 1048 Column ‘back_image’ cannot be null: UPDATE {superhero_block} SET module=:db_update_placeholder_0, delta=:db_update_placeholder_1, animation=:db_update_placeholder_2, duration=:db_update_placeholder_3, back_type=:db_update_placeholder_4, back_image=:db_update_placeholder_5, image_type=:db_update_placeholder_6, parallax_ratio=:db_update_placeholder_7, padding=:db_update_placeholder_8, back_colour=:db_update_placeholder_9, video=:db_update_placeholder_10 WHERE (sbid = :db_condition_placeholder_0) ; Array ( [:db_update_placeholder_0] => block [:db_update_placeholder_1] => 7 [:db_update_placeholder_2] => – None – [:db_update_placeholder_3] => 0.00 [:db_update_placeholder_4] => 0 [:db_update_placeholder_5] => [:db_update_placeholder_6] => 0 [:db_update_placeholder_7] => 0.00 [:db_update_placeholder_8] => a:2:{i:0;s:2:”40”;i:1;s:2:”40”;} [:db_update_placeholder_9] => [:db_update_placeholder_10] => [:db_condition_placeholder_0] => 14 ) in superhero_block_animation_submit() (line 236 of /var/www/html/sites/all/modules/custom/superhero_framework/modules/superhero_block/superhero_block.module).
Hi,
Could you please update your question here: Open Ticket
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Will this theme work under the most recent secure drupal version – drupal 7.58? I am thinking of buying but will only buy if secure. I find that sometimes themes on Themeforest break when uupdated to the most recent secure version of drupal.
Hi, yes
Our theme working fine with Drupal 7.58
Thanks for your submission
This happens when trying to save a block, after vi upgrading file_entity & media module.. You need to fix your framework after the upgrade of file_entity & media module.
PDOException: SQLSTATE23000: Integrity constraint violation: 1048 Column ‘back_image’ cannot be null: UPDATE {superhero_block} SET module=:db_update_placeholder_0, delta=:db_update_placeholder_1, animation=:db_update_placeholder_2, duration=:db_update_placeholder_3, back_type=:db_update_placeholder_4, back_image=:db_update_placeholder_5, image_type=:db_update_placeholder_6, parallax_ratio=:db_update_placeholder_7, padding=:db_update_placeholder_8, back_colour=:db_update_placeholder_9, video=:db_update_placeholder_10 WHERE (sbid = :db_condition_placeholder_0) ; Array ( [:db_update_placeholder_0] => block [:db_update_placeholder_1] => 1 [:db_update_placeholder_2] => bounce [:db_update_placeholder_3] => 0.50 [:db_update_placeholder_4] => 0 [:db_update_placeholder_5] => [:db_update_placeholder_6] => 0 [:db_update_placeholder_7] => 0.00 [:db_update_placeholder_8] => a:2:{i:0;s:2:”70”;i:1;s:2:”50”;} [:db_update_placeholder_9] => [:db_update_placeholder_10] => [:db_condition_placeholder_0] => 6 ) i superhero_block_animation_submit() (linje 236 af /var/www/vhosts/cms8.etest1.dk/httpdocs/sites/all/modules/custom/superhero_framework/modules/superhero_block/superhero_block.module).
Hi there
Thanks for your submission
This by truncating all the caching tables using mysql query. I followed following steps:1. Connect Sql server using - drush sql-cli 2. Truncate the all the cache tables and they are as follows: truncate cache; truncate cache_admin_menu; truncate cache_block; truncate cache_bootstrap; truncate cache_field; truncate cache_filter; truncate cache_form; truncate cache_image; truncate cache_libraries; truncate cache_media_xml; truncate cache_menu; truncate cache_page; truncate cache_path; truncate cache_token; truncate cache_views; truncate cache_views_data; 3. Then run drush rr 4. Once the registry rebuild run drush cc all or you can try to update/build the job again.If it can help could you please ticket to Open Ticket
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Please the problem is with the module Media..I have Drupal 7.54 but when i update the media mudule…The framework superhero broke
Hi,
Could you please update your question here: Open Ticket
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Hi My problem is Warning: array_flip(): Can only flip STRING and INTEGER values! en DrupalDefaultEntityController->load() (línea 175 de /home/gmcruzg/mysite/includes/entity.inc). All this happened when I update all the modules
Hi
Did you update theme and get this warning? or setup from New install drupal ( we only support drupal 7.x )
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
I Have Drupal 7.54, and update all the modules…The problem is with the module media…when I update to the last version…The problem is that my site is online….The problem too is with the Bloq Super Hero..Please you could send me the template with all the modules update
PDOException: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘video’ in ‘field list’: INSERT INTO {superhero_block} (module, delta, animation, duration, back_type, back_image, image_type, parallax_ratio, padding, back_colour, video) VALUES (:db_insert_placeholder_0, :db_insert_placeholder_1, :db_insert_placeholder_2, :db_insert_placeholder_3, :db_insert_placeholder_4, :db_insert_placeholder_5, :db_insert_placeholder_6, :db_insert_placeholder_7, :db_insert_placeholder_8, :db_insert_placeholder_9, :db_insert_placeholder_10); Array ( [:db_insert_placeholder_0] => block [:db_insert_placeholder_1] => 2 [:db_insert_placeholder_2] => – Ninguno – [:db_insert_placeholder_3] => 0 [:db_insert_placeholder_4] => 0 [:db_insert_placeholder_5] => [:db_insert_placeholder_6] => 0 [:db_insert_placeholder_7] => 0 [:db_insert_placeholder_8] => a:2:{i:0;s:2:”10”;i:1;s:0:””;} [:db_insert_placeholder_9] => [:db_insert_placeholder_10] => ) en superhero_block_animation_submit() (línea 242 de
Hi
Could you please create an ticket and attached your info site there
Our supporter can check and show you best solutions
Thanks
Will you made it for drupal 8?
Hi
Thanks for your submission
We will plan it on future, But this time we are not support Drupal 8
Best regards
many thanks. If i buy this version now, Will be free of charge for the update to 8.x version?
Hi, yes
You can life time for update, if we approved it
Thanks for your submission
Good. 2 min. and I will be with a purchased status
Thank you so much
When will you ready with Drupal 8 update?
Hi, Sorry,
We still not plan to do it this year,
Thanks for your patience
Hello! Need MD Slider last update. Please help.
Sorry. The problem solved. I see new version of module in updated theme.
Thanks for see it in package
Hi. Why does it ask me password in home page?
Hi
We not see any pass on demo, http://demo.cmssuperheroes.com/Drupal/construction/ please check on direct link
Best regards
Hello I have a question. By purchasing the theme for Drupal receive:
- Only theme? - Theme along with a list of modules necessary to install? - Complete installation (drupal, modules, theme)?
Best regards
Hi
Our theme support full theme install include demo data
Thanks
Deseo corregir en la parte de “shop” el doble “descriptiondescription ” donde lo puedo hacer
Hi
Could you please use English for get our support
Thanks for your patience
I need to update MD Slider for Drupal I’ve been asking for this for days, I get emails but they do not give me a solution, they tell me to write to other emails and I’ve done it
Please ticket to support@cmssuperheroes.com we wil send you update
Thanks for your patience
I want update MD Slider but i cant
Hi there
Could you please ticket to support@cmssuperheroes.com We can check and send you update
Thanks
I want to update MD Slider but i can`t beacause is a payment module… i wrote to the mail support@cmssuperheroes.com
I want to update MD Slider but i can`t beacause is a payment module… i wrote to the mail support@cmssuperheroes.com
Hi,
I got your email, ready sent you update
Thanks for your patience
I have this problem Warning: array_flip(): Can only flip STRING and INTEGER values! en DrupalDefaultEntityController->load() (línea 175 de /home/gmcruzg/misite/includes/entity.inc).
hello Hello…i just bought construction drupal them.from themeforest and i have diacovered a problem. Upon installation, only the homepage works. All other links including /user give a 404 not found error…...what should i do?. My website is bentosenergy.com
Hi
We are in holidays (lunar new year) we will back and check it for you soon
Thanks
Will this “construction” theme work on Drupal 8? or do you have other themes that work on drupal 8?
Hi there
Thanks for your submission
For now our theme not support Drupal 8, we are planning to upgrade it
Best regards
Hi redExp,
I have mistakenly ordered Drupal Theme instead of WordPress. Can you please help and provide WordPress Link with pricing difference.
Thanks
Hi,
I just sent ticket to that email.
Thanks,
OK
Thank you
Hi, I have more then 2 months of support left but am unable to post anything on your support forum. I already entered the purchase code into my profile but I remain unable to post a forumtopic (user wimds).
Hi there
Could you please give me link, where you create ticket for us?
thanks
I would like to create a ticket through your forum. Since I purchased the Drupal Construction theme I browse to http://cmssuperheroes.com/forum/drupal-themes/construction-construction-building-business.html When entering my credentials it still requires me te enter my purchase code (altough it is already in my profile, I have no option to create a forum post). When I try to submit my purchase code again I receive the following error: ERROR: Sorry this purchase code exists
Thanks for your submission
We can check and show you best solution soon
Best regards
I managed to create a support ticket (see http://cmssuperheroes.com/topic/issues-with-drupal-construction-theme/ ) Could you have a look at this asap?
Please continue via this channel
Thanks for your submission
Hi,
I see the google maps issue (3) is fixed now; I still have issues with issue nr 2 & 4. Can you be more specific how to make the necessary changes?
Also, did you manage to look at Issue 1 (Access Denied as title of the homepage)
Do you still require FTP access?
I just resolved issue 1 myself
Great to hear it
Could you still have a look at my previous question with issues nr 2 & 4. Can you be more specific how to make the necessary changes for both issues?
Hi,
Could you please use forum channel for continue with our supporter
Thanks
I did but don’t get any response from you. I have 2 small remaining issues open from January 4th. Can you have a look at them? See my post http://cmssuperheroes.com/topic/issues-with-drupal-construction-theme/
Ok
We see it, and show you best solution then
This time is holiday here, a bit delay reply too
Thanks for your patience