40 comments found.
Hi, I am receiving Spam Emails around 11.
Hi, Thanks for your question. We are not sure what is reason maybe you need to modify the email template to solve the issues.
Best Regards
I wanna change Flaticon; assist me how can I Where Exactly all Flaticon are saved. I can’t find in any folder. Thanx
3a3b7204-7172-41dd-941e-1e4fc5844451 – 23 Feb 2021
.flaticon-compass:before { content: ”\f11b”; } under flaticon.css
Hi, Thanks for your question. You can find all the Flaticon icons that we used in our template inside the template folder -> CSS -> flaticon.css file. if you want to use another icon please visit flaticon website.
Any customization issue is not under our support. If you need more information please let us know.
Best Regards
Hi! If I purchase this template I will receive a zip file that will contain the HTML files? I can place HTML into the files?
Hi, Thanks for your question. Yes, the zip file contains all the necessary files and you can easily customize it with your HTML.
Best Regards
Hello, I thought the theme that i purchased comes with the images. Since i am not a designer, i am not good with getting images. Can i get the images? Or can you please refund me the amount?
Hi, Thanks for contacting us. You purchase the HTML Template not the theme also we describe clearly on our item details page preview image is not included with the downloadable file. Please recheck our item description page.
Best Regards
I wanted a Word Press site but I have got this, Could you check if you have word press of this site.
Hi, Thanks for your question. You purchase Consult Vita HTML Template not WordPress theme also WordPress theme is not available.
Best Regards
HI But in ThemeForest sight I only requested for word press and you have given your site in that this is misleading
Can you please check the item details page that your purchase. We describe clearly it HTML Template not WordPress theme.
Thanks
I am looking to buy this theme, Is there a cart page for this theme for payment gateway integration?
Hi, Thanks for your question but it, not a WordPress theme it’s an HTML Template.
Best Regards
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” our support staff is ready to solve your issues.
Our Support Mail Address : johanspond@gmail.com
Best Regards
I just made a purchase of the consult-vita theme. I did not realize it was html theme. What I wanted was wordpress theme. Please replace with the wordpress version.
Hi, Thanks for contact with us. we mention clearly on the details of our items it’s an HTML Template, not WordPress Theme. WordPress Version not available right now.
Best Regards
I requested for either a WordPress version or another WordPress Theme with similar costing. I trust you will not tell me to go to hell as I have mentioned my error.
Hi, Thanks for your quick reply but it not possible for us to provide you any WordPress Theme with similar costing. WordPress Theme & HTML Template Price is different. if you want to download any one of our WordPress themes contacts us via our support email our support staff responds to you quickly.
johanspond@gmail.comBest Regards
HI, Item Purchase Code: a505c05d-7a77-4f91-abca-c25689d492d6
I would like to remove all slider images (Grey colored) and wanted to have white background color. Were can i change them?
Thanks
Are the imaged included? Or do you have some dummy images so that it makes it easier for me to know where to replace them?
Hi, Thanks for contact with us. it not our right to include all the main images inside the download folder. we added dummy images on the downloaded version. please check our demo site URL you found all the images.
Best Regards
Hey. Bought the consulting tempalte and love it after successfully deploying on AWS. I after some advise on pictures and to get my logo on the page etc. When i add my logo with the same name as original it doesnt display and same effect when i alter the name of the file in HTML and place rhe logo in same location… Any tips would be great. Thanks. Henrik, Cloudtiles ltd. H@magnussons.co uk
Hi, Thanks for purchase our Template & sorry about this type of issues. if you provide us your development site URL or development file that you already edited it better for us to check and assist you. without checking it very difficult to assist you.
please send us an email with your development template file our support staff check these issues and inform you as soon as possible.
johanspond@gmail.comBest Regards
Hi. This might be a n00b question but rather than editing the index.html i have put a new logo.png in the img/home1 folder and renamed the exiating one. But the new one is not showing up. What couls be the cause, could kt be size or format of the picture or what am i missing?
Best, H
hello,
I am facing difficulty in removing the preloader. Also to autoplay the home slider, Is there anything I can autoplay the slides?
Thanks Bharti Kumawat
Hi, Thanks for contact with us. can you please send us an email our support staff assist you to remove the preloader & solve slider auto play issues.
johanspond@gmail.comBest Regards
Hi, you theme is loading very slow, one of my client purchased it and now we are facing issue with load time, it take time on loader (circle pupup) and them load website after a while
any help / suggestion please?
Hi, Thanks for contact with us. it’s a Template, not Theme. can you please share your development site URL with us. it better for us to check and assist you.
if you don’t want to share your site URL here just send us an email. johanspond@gmail.comBest Regards
Hi . I’ve cocked up! I assumed that this was a Wordpress theme – I now realise that it isn’t – any chance of a refund? Many thanks Tony
Hi, Thanks for contact with us. sorry, it not possible to refund because we clearly mention it’s an HTML Template.
Regards
a
Need help…getting this error in Wordpress: “The package could not be installed. The theme is missing the style.css stylesheet.”
Hi, Thanks for contact with us. It’s an HTML Template, not a WordPress theme. please read our Item details.
Best Regards
Hi I purchased your template and the text on the slider is not responsive on mobile it wont show the words on the slider. How can I fix this.
Hi, Thanks for contact with us. can you please provide us some screenshots of the mobile devices. it better for us to assist you.
Regards
Could you share an email address that I can use
Hi no reply from you yet…....I really need to resolve this issue…..kindly provide an email address. But nonetheless if you view your template from the preview on mobile it does the same thing the slider text disappears and the slider becomes very small
Hi, Sorry for the late response. please send us your screenshot below address johanspond@gmail.com. our developer check this issues and inform you as soon as possible.
Regards
Hi! I’ve found the error at the code and fixed it yet. It’s not necessary to check my ticket. Thank you for your attention.
Hi, good afternoon. We have a problem with Consult Vita in html. We are working with the header2 and the problem is located in the mobile version.
The menu is shown duplicated in Android. If you send us a valid e-mail, we can show you a screen photo of the mobile version and the code we’re using.
Yours.
Hi, Thanks for your information & we are really sorry about this type of issue. please send us an email at johanspond@gmail.com . we check this and inform you as soon as possible.
Regards
Hi,
Good job on your Consult-Vita theme. How do I get the slider on the Home1 to run and also include previous and next arrows?
It stays on the first slide until you click the tiny dots at the bottom of the image.
Hi, Thanks for contact with us. by default slider autoplay options are disabled. you can easily enable it to customize the theme.js file inside the js folder & just change the default value of the Pogo slider.
Flow the screenshot below. if you need more information please reply back to us. we are happy to assist you. http://prntscr.com/l8yc17 RegardsThanks. I didn’t look at that file. It works now.
You are welcome. if you happy to use our Template & Support don’t hesitate to give us a Five-star feedback.
Regards
