175 comments found.
Hello there. I would like to apply for a refund please. The theme is comprehensive but I just don’t have the time to learn an entirely new editing interface. Sorry, but can you help please? Thanks
Good evening.
I don’t know if it’s a problem with the download or some file that I haven’t installed, but I’m having problems with Elementor.
When I bought your template, I did it because it was compatible with Elementor.
Please… Please…... Don’t tell me it’s a lie and it’s not compatible with Elementor. To be compatible everything should be the same. Don’t tell me you lied, please…
It’s also a $79 template, the most expensive I’ve ever bought. I hope it’s compatible with Elementor….
I ask you to answer me as quickly as possible because I am in trouble for this template.
Hi there, we have refunded your purchase. Sorry for your experience. The theme is compatible with Elementor as it is with many other plugins. However compatibility and demo content have littlie to do with each other. You can read in the Features section that we use Beaver Builder for the demo content. We may indeed add a prominent banner about that if we see other people got confused, Regards: VamTam
could you please provide wp-cli command to import demo content? Thanks
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Awesome work. Do you guys offer the HTML version? Would love to get its HTML version for our framework 
Thank you! We don’t offer a stand alone HTML versions. Regards: VamTam
I need a refund! This theme is full of bugs. It breaks everything when customize.
https://prnt.sc/1y5y4ooRegards: VamTam
Hello,
Beaver builder is giving me a bunch of errors and I’m not able to edit posts. Can you please help?
Patrizia
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
This theme is taking a beating on google page speed tests.. u should look into this mobile rank of 20 and website rank of 55
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fconsulting.vamtam.com%2F&hl=en&tab=mobileHi there, the mobile score highly depends on the content. If you remove the slider and animations and suddenly you have e really good score – https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fconsulting.vamtam.com%2Ffeatures%2F&hl=en The same site/theme but different page. I wouldn’t compromise the content over this score though. It is not worth it that much. Regards: VamTam
Hi Where is your documentation for various changes? for example where is the header and footer text coming from?
How to change logo on the menu header etc
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Logos are not responsive on tablet and mobile. How do I do that
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Someone already asked this question, but I am asking again because the reply from the team was to create a ticket. If you replied them here, I could have read the comment and not waste my time to create a ticket and wait for your reply:) Anyways, my question is that I followed the ‘installation guide’ and only see one template, while the preview include 3 of them and I would like to set it to ‘Business Consulting Home’. Can you please tell me how can I do that?
Hi there, as far as I can see my colleagues have replied. Thank you for opening a ticket. We don’t provide support here as this Comment Board is far cry from a Help Desk. Besides only the Author has access to it not the support team and as you can see you have to wait sometimes days to get a reply .
Opening a ticket here is the way to go – support.vamtam.com
Regards:
VamTam
Hello, I need assistance because I have updated the Slider Revolution for a homepage but when I save it, it did not reflect on the homepage. Am I missing something? Please assist, as I am not able to view the edits I have made on slider revolution to reflect on the homepage.
ok, so the problem I am having is that the 1st few seconds of the slider show the stock previous and then it changes within the same slide to my updates. How do i completely remove the background image from appearing for the 1st few seconds?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I just purchased the consulting and accounting theme. Although I opened a support ticket I am reading through your comments. I was using hte WP customizer to edit pages and then I also tried using the Vantam editor which I guess now is Beaver Builder. I am not a developer so I need to keep it simple. What is the best and easiest editor to use when altering the theme?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I read the images in the sliders are a difficult to change, do you have any documentation available on how to change the demo data once installed? Thanks
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
All the VanTam icons on our site appear broken – what happened? https://bw-law.com/
We resolved the issue.
I noticed the theme uses Beaver Builder Plugin (Lite Version). Could I replace this with the full paid version without any issues? I have read about users having issues. Thanks!
Hi there, we have extended the Lite version with 10 + widgets, you don’t need the paid version to use this theme, you have all you need bundled with it. The paid version probably will work but we don’t support it, so if you run into issues we can’t help. Regards: VamTam
I need slide-in and fade-in scroll animations. Is this available as an option in your theme?
I can confirm that the paid version does not work. I tested it with the Beaver Builder support team Here is the feedback from Beaver Builder support team.
This plugin: VamTam Elements (
appears to be modifying things. You’ll want to reach out to your Theme Developer about this as as that’s their plugin and their code is modifying the core BB Behavior. It may be that that plugin is not compatible with BB Premium.
Is this something you can fix?
Thanks!
Please open a ticket here – suppor.vamtam.com.
Word of warning to anyone planning to upgrade to Beaver Builder Pro in this theme. It breaks the theme and support didn’t have a solution. You are limited to Beaver Beaver Lite with very minimum features. Hope this help.
Yes, unfortunately we don’t support Beaver Builder Pro and we can’t provide support in case there are issues.
hello i have purchased the theme.
installed the demo but on every page menu at the top when clicked it leaves my domain name and directs to the demo url.
can you please tell me the steps and provide me with support to fix this? thanks
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, nice theme. I would like to know: If these pages can integrate with zoom? I would like to have a feature where the user can log in, is there a log in area? Can you charge for events and appointments upfront? If this is not offered will support assist me with these features? thanks!
HI there, there is no functionality to control your members in this theme. You will need a third party plugins. Regards: VamTam
Hello I would like to purchase but I have read some inforamtion that I require answers to please:
1. You state “Please note that the dummy content doesn’t come with the original images due to copyright restrictions. If you like the images from the demo and you intend to use theme, check out the guide “Stock used in the theme” in section “Changelog and Credits”
Is this true that when I purchase the theme I will not be able to display the images on the demo on my site? Does the images come with the demo? And can I install them with the theme? Can you provide details please? There is conflicting information because in the “Stock used in the theme” it says it can be used but your guide says it can not. Please provide accurate details.
2. You State “Consultancy and Finance Theme: Event Calendar Demo Content: Please note that if you don’t have the Pro version installed the events will look broken. We have Pro version on the demo website and most of the events are set to recurring mode”
Wil I be able to use the event calendar features that are incorporated on the demo as exact, or do I have to pay for additional pro plugins to achieve the event layout to post events? Also, you did not mention what the Pro plugin that was used for the events. I am under the impression that the events layout will be included with the current purchase?
3. You State “Please note that you must install the required plugins prior to importing the dummy content.”
Your guide does not list the required plugins. Can you please provide them?
Please answer my 3 questions in detail as I have been searching for a theme for a while and was ready to purchase until I read this.
thanks
Hi there, 1. You will see the images in the demo after importing the demo content but you can’t use them for your own project. 2. Yes, you will be. 3. Revolution Slider, Beaver Builder, WooCommerce. Regards: VamTam
hi i am confused on the 1st point.
on the item details page it states ’$450 worth of premium image stock included. that can be used on the next project without additional licenses”
It is right on the item details. This is the opposite from what you are saying. It the item details incorrect?
i am going to buy the theme but i want to know the exact policy about the $450 worth of premium images that state it is free to use without any additional license
This is conflicting information.
also, 2. where can i find the link to the video tutorials?
thanks
1. Sorry, it is my fault in this particular theme you can use the images for your own project. 2. The video tutorials are accessible once you have a licence.
Hello sir
How should i customized this WordPress theme
Does it support Elementer ?
Can i customize with Elementer ???
Can i create new pages with Elementer ??
Thank you for your interest in our themes! The theme is compatible with Elementor! You can’t edit the demo content as it is built with Beaver Builder. You can only use it for new pages. Regards: VamTam
Goodday Vamtam, where can I find the documentation for this theme?
I want to know the PHP requirements
Hi there, you will find it here – support.vamtam.com , Regards VamTam
Apart from the fact that I unfortunately did not find the server requirements, you could also copy and paste it, since you could find it. That is what I thought this section was, to get help with pre-sales questions.
Indeed the PHP requirements are only one article. I thought you may find the rest of the articles helpful, hence I provided the Help Desk URL. Sorry.
Two reactions further and you haven’t given me the server requirements.
Recommended PHP configuration limits are as follows:
max_execution_time 120
memory_limit 256M
post_max_size 32M
upload_max_filesize 32M
Hi, does anyone know how to edit the pics and text that is part of some pages like services, contact us, etc? The page editor does not allow you to change image or the words on the image. Thx!
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
