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StylemixThemes

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2327 comments found.

Hello,

Can you please reply ticket #52513

Thanks

Hi,

We are really sorry for the inconvenience caused, due to the quarantine circumstances we’re experiencing a much larger flow of inquires than usual. Therefore, response times are longer than expected. Our engineers will check your submitted tickets according to the ticket ID queue

regards

Wooo but I submitted my ticket 2 days ago and have had no returns since

Hi There. Can you plz help me , how to make the almost transparent white background of the menu be totally transparent on the website paulaarab.com? Plz help with this small thing which is stopping us from going live.

Hi,

Unfortunately, your website is under construction mode and we are unable to help you out.

Also, you can create a ticket with your website credentials in order to be of better help -> https://support.stylemixthemes.com/tickets/new/

regards

achivell

achivell Purchased

Morning. Logged a ticket 52447 3 days ago and still have not heard anything back. We are having issues with the Geneva demo and the header builder not working as it should. There is also no documentation around the header builder and Geneva demo. Can someone please take a look at the ticket and get back to us as we would like to get started with the website build but this is now holding us up.

Why you have imported the demo content three times? There is no need to import demo layout several times. Everything should work properly with the first demo import. When you are importing demo layout several times it will cause an unexpected restrictions. Our managers will check your ticket according to the ticket ID queue and reply directly into your ticket ASAP. According to the colors, try to actually change the values proposed, even though they show different colors, to slightly more different ones -> https://prnt.sc/oax77e publish. Re-check your site via deleting your browser cache as well https://support.stylemixthemes.com/forums/topic/custom-colors-problem/

regards

Thanks for response. When mentioning installing demo several times i was referring to deleting the complete wordpress install with theme and demo imported, reinstalling and importing again, several times and every time i got the same result. So no double ups. Will look at what you suggested and awaiting the ticket response.

Thanks for submitting a ticket. Please wait, our support managers will reply to you as soon as possible.

regards

simbesayi

simbesayi Purchased

Hey, how do i deactivate links for the teams/staff? I need the image and name unlinked, i just want to list them without their profiles, is there an option to deactivate this?

Hi,

You can try to use Custom CSS for this purpose.

regards

Hi There. My last query was : Can you plz help me , how to make the almost transparent white background of the menu be totally transparent on the website paulaarab.com? Plz help with this small thing which is stopping us from going live.

*I am sorry last time you checked my website was under construction so you couldn’t see. I have made the website love so you can have a peak. Plz Help

Hi,

It can be managed via custom css. You can use the custom css like below under the appearance -> customize -> css field;

.header_top.clearfix.affix-top { background: rgba(255, 255, 255, 0); }

regards

simbesayi

simbesayi Purchased

hey, i need to change header background color for mobile, how do i do it?

Hi,

You can manage via custom css. Custom css can be inserted under the WordPress dashboard -> appearance -> customize -> css field

regards

simbesayi

simbesayi Purchased

Which css code can i use?

It depends on which header you have set as the classes are different by default. Here is an example of the css for the New Your demo layout -> https://prnt.sc/tbrqpw

regards

How can i create a transparent overlay for a row’s background image using visual composer?

I realised that you added some CSS classes to the row’s custom class. How to I edit the class properties

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