Reviews for Consulting - Business, Finance WordPress Theme

Reviews for Consulting - Business, Finance WordPress Theme

4.75 (844 ratings) 4.75 stars
Cart 21,024 sales

844 Reviews

for Design Quality

Best theme I have used

Author response

Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!

for Design Quality

A theme that I have been following for a long time is very useful. They are very good at support

Author response

Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!

for Design Quality

I have used this theme for 4 different websites now because its so easy to use. The flexibility and performance is great. It has many use cases and anytime I needed anything the team was fast to reply.

Author response

Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!

for Code Quality

Firstly, this theme does indeed look nice. It's really well-designed. That's why I picked it. Unfortunately, it does not seem to work as well and as simply as one might hope.

Yes, the support does seem to answer quickly but often the support answers are vague or not helpful and require back and forth.

It has taken a LOT of CSS tweaks to get this site looking like one of the demos. The font selection functionality in the theme options doesn't seem to work at all - and that's after deleting and reinstalling the theme.

There's IDs and classes all over the place, seemingly in a somewhat unorganized fashion.

My suggestion for the theme developers is to clean this theme up, ensure the Theme Options actually works, and ensure that the support you provide is really getting to the root of the problem. After all, we pay for these themes.

I probably wouldn't purchase this theme again.

Lastly, I want to reiterate that it is very nicely designed, visually-speaking.

Author response

Hi,

Thank you for your feedback!

All the problems mentioned on your ticket have been converted to the task list with the highest priority. Our developers have already started work on those bug fixes. We hope our upcoming improvements will be more impressive.

We never advertise fast support responses in the theme description and our landing pages. Moreover, as we have mentioned on our support website, we are experiencing a much larger number of tickets than usual so the waiting time is longer than expected. The response time could be up to 5 days.

Furthermore, we do our best to train each of our support staff on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly in some of your tickets, and we are going to take steps to ensure that this situation does not repeat itself.

Thank you for bringing this issue to our attention – please don’t hesitate to contact us with any further concerns.

Cheers!

for Documentation Quality

Amazing quality and documentation!

Author response

Thank you very much for your feedback! We really appreciate it!

for Customer Support

One the best customer support ! They are always ready to help you and Theme is one the best itself. Highly recommended !

Author response

Thank you very much for your feedback! We really appreciate it!

for Design Quality

This is a great theme that can work for almost any website that you ave in mind

Author response

Thank you very much for your feedback! We really appreciate it!

for Feature Availability

Its just loaded: everything I hoped for; everything I wished for.

for Customizability

Very nice and easy to customize Theme. I love your demos, the import is so easy and work perfect!

for Customizability

Its not the best template I've ever worked with, but... yeah, it's easy to customize and I like it.

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