I bought your web template (Consulting) from Envato site.
I uploaded demo content but the menu is not as it appears there
Author response
Hello,
We apologize for the inconvenience you encountered with the theme. The menu issue you are experiencing may be influenced by various factors, and it would be best to investigate it directly from your wp-admin area. Unfortunately, we are unable to conduct such checks from the reviews section. We kindly request that you refer to your recently submitted support ticket, as our dedicated support managers are eager to assist and resolve your concerns promptly.
Thank you for your understanding, and we look forward to addressing your issue through our support ticketing system.
Best regards
Finally, this template is a great solution for any website. easy and intuitive
Author response
Great to hear back from you!
We sincerely appreciate your kind words and the time you took to give us a 5-star rating for our customer support. It's truly gratifying to learn that our team was able to deliver a great experience for you.
Best regards
Very Good And very Fast ,
Author response
Great to hear back from you!
Thank you so much for your kind words and for taking the time to give us a 5-star rating for our customer support. It's wonderful to know that our team was able to provide you with a great experience.
We always strive to provide the best possible support and assistance to our customers, so your feedback is truly appreciated.
Best regards,
Reason and comments are required for ratings of 3 and below?
Fine.
This theme is crap. Support is crap. coding is crap.
Author response
Hello,
Thank you for reaching out to us. We would be happy to assist you with the issues you are experiencing on our special support site. To provide you with the best possible support, we kindly request that you provide more specific details about the theme options and settings that are not working as expected.
Please provide a detailed description of the problem, including any error messages or unexpected behavior you are encountering. It would also be helpful if you could provide screenshots or steps to reproduce the issue, if applicable. This information will allow us to better understand the issue and provide you with a more accurate solution.
We are committed to resolving any issues you may be facing and ensuring that our theme functions smoothly according to its default settings and options. Our support team is here to assist you throughout the process >>> Support.
Thank you for your cooperation, and we look forward to working with you to resolve the issue promptly.
Best regards,
The theme is full of features that really are able to provide a high quality design that represents professional consulting businesses.
Author response
Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate your input and insights.
Your feedback plays a crucial role in helping us improve our products and services. We are committed to delivering the best possible experience to our customers, and your feedback helps us achieve that goal.
The demo showed designs that were not present in the actual website theme, which was a bit of a surprise. Unfortunately, these designs did not live up to expectations, and I would recommend against buying these products. They simply are not worth the money, and you would be better served looking elsewhere for a product that meets your needs. There are plenty of other options available that do not have the same pitfalls as these products. Spend your money wisely and get the best value for your money.
Author response
Hello,
We are sorry for this unexpected experience you faced with the item.
The theme includes the features that we have provided in the item's general background on ThemeForest. We never advertise that our demo layouts will include images
Please note, most of the images will be replaced due to the license. If you want to use the demo images on your site you need to purchase them separately from fotolia.com. Moreover, you can easily change them with your custom images via editing the page
Regards
awsome
Author response
Great to hear from you!
Thank you for taking the time to provide us with such positive feedback and for awarding us with a 5-star rating. We are delighted to hear that you had a great experience with our team.
Best regards!
Awesome customer service and I really appreciate the quick response by Axel Crowley. Thanks so much.
Author response
Great to hear back from you!
Thank you so much for your kind words and for taking the time to give us a 5-star rating for our customer support. It's wonderful to know that our team was able to provide you with a great experience.
We always strive to provide the best possible support and assistance to our customers, so your feedback is truly appreciated.
Best regards,
The customer support team has been amazing. I've been building Wordpress sites for two decades, and this is one of the best experiences I've ever had with a support team.
They answered my questions quickly, and after asking how to accomplish something, even wrote extensive CSS in the reply to make my request a reality. Super happy with these guys, and I'd highly recommend going with this theme, it's a great one.
Author response
Great to hear from you!
Thank you for taking the time to provide us with such positive feedback and for awarding us with a 5-star rating for our customer support. We are delighted to hear that you had a great experience with our team.
Best regards!
This GUYS ARE AWESOME!!!! 100% effective support!
Great Support and helpful assistance.
Thanks a ton guys!
mike from Argentina!!
Author response
Great to hear from you!
Thank you for taking the time to provide us with such positive feedback and for awarding us with a 5-star rating for our customer support. We are delighted to hear that you had a great experience with our team.
Best regards!
Great Support and helpful assistance.
Smooth use and customization of the template
Nice features and flexibility by design
Author response
Hello!
Thank you very much for finding the time to leave us this invaluable feedback and for giving a 5-star rating for our customer support. We really appreciate it!
All the best!
Excelente plantilla y soporte. Algunas veces se demoran en dar respuesta pero son efectivos. Ya he comprado este tema para varios clientes y todos quedan satisfechos. Gracias.
Author response
Hello,
Thank you very much for finding the time to leave us this invaluable feedback and for giving us a 5-star rating for our customer support. We really appreciate it!
Best regards!
by nngg 2 months ago
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