pixel-industry

pixel-industry supports this item

Supported

30 comments found.

Hi guys, Theme is broken?

Hi,

Thanks for heads up. We did couple of upgrades to the server hosting themes and something went wrong.

Everything is up and running again.

Thanks

Hi, the theme looks nice. However, I noticed on a phone the text is removed from the top slider image. For example, on the “tourism” version, it says “Tourism Marketing” on the slider. But, on a phone it is just an image. Can this be fixed? That first image and text is very important for branding and a users first impression/understanding about what the site is. It’s like removing headlines from a newspapers. If this can be changed, I am ready to purchase!

Hi,

Thank you for interest in our theme. This isn’t a bug actually. We hidden text on mobile devices because text is hardly readable.

You can reveal text very easy with CSS, just open topic on our support forum and we will help you with this.

Vladimir

Is the visual composer license included with the theme? I am unable to activate it.

Hello,

License you have is only valid for theme. We provide latest version of Visual Composer with each update. If you want to have automatic updates, you will need to obtain your own license.

For further questions I will kindly ask you to register on our support forum and open new topic.

Thanks, Vladimir

Hello Author, thanks for the nice theme. I’ve a question about a Newsletter subscription module. Both about the “SUBSCRIBE” button than “Subscribe to our newsletter…” phrase I need a traslated words, can you help me?

Hi,

Thank you for purchasing our template.

We provide support only through support forum where we have dedicated support team. Our stuff will help you with all issues you have once we find your query posted. Please find all necessary information below.

Support forum link:
http://support.pixel-industry.com/

Registration:
http://pixel-industry.com/web/wp-login.php?action=register

Purchase code guide:
http://pixel-industry.com/web/how-to-obtain-purchase-code/

Thanks,
Support stuff

Hello. Your theme is incredibly beautiful and interesting. I now choose the theme for the new site and I have a few questions. Your theme supports mega menu with ability to add widgets in the menu column? Is it possible in your theme to change the menu so the logo was split menu in half (see example in screenshot)? The answers to these questions will help me to choose WordPress theme. Thank you very much! I will be waiting for your reply. Screenshot: http://bit.ly/2fM0Cb2

Hello Sergey,

Thank you for you interest in our theme.

Theme uses Max Mega Menu plugin so I suggest that you check what does this plugin offers and see is it all you need.

Unfortunately there isn’t an option to make header split in half and logo in the middle but if you have coding skills you can make changes by yourself or maybe hire a coder.

Vladimir

hello blog and case study sidebars are not working. how can i fix them

Hi,

Thank you for purchasing our template.

We provide support only through support forum where we have dedicated support team. Our stuff will help you with all issues you have once we find your query posted. Please find all necessary information below.

Support forum link:
http://support.pixel-industry.com/

Registration:
http://pixel-industry.com/web/wp-login.php?action=register

Purchase code guide:
http://pixel-industry.com/web/how-to-obtain-purchase-code/

Thanks,
Support stuff

Sorry, but your theme isn’t working with the latest Visual Composer Version…

Hello,

Theme is tested in latest version of WordPress and Visual Composer. There are no reported issues yet so please if you have any problem register on our support forum and open new topic with your question.

Thanks, Pixel Industry Support

Hello, if I try to run website on PHP 7.x version I get an error Fatal error: Cannot use $this as parameter in /home/ltualt/domains/XXXXXXX/public_html/wp-content/plugins/volcanno-shortcodes/volcanno-shortcodes.php on line 211

Could you please help me with that.

Thank you, Tomas

Hi,

Please update theme to latest version and if problem persists, open new topic on our support forum with link to your website and WP credentials for our support team.

Support forum link: http://support.pixel-industry.com/ Registration: http://pixel-industry.com/web/wp-login.php?action=register Purchase code guide: http://pixel-industry.com/web/how-to-obtain-purchase-code/ How to extend support http://pixel-industry.com/how-to-extend-support/

Thanks, Support stuff

hi , i ran the template from local host (desktop), but the slider did not appear , i tried to import but there was message ” You do not have enough permission to import sliders” how to solve, tks

Hi,

Thank you for purchasing our template.

We provide support only through support forum where we have dedicated support team. Our stuff will help you with all issues you have once we find your query posted. Please find all necessary information below.

If your support has expired, we will kindly ask you to extend your support license before contact us.

Support forum link: http://support.pixel-industry.com/ Registration: http://pixel-industry.com/web/wp-login.php?action=register Purchase code guide: http://pixel-industry.com/web/how-to-obtain-purchase-code/ How to extend support http://pixel-industry.com/how-to-extend-support/

Thanks, Support stuff

Hi;

In “blog” page, i want to change “read more” text but i couldn’t find where to change. I changed it in source code but still it didn’t work. Would you tell me how i can change it?

Hi,

It’s not recommended to change text directly in code. Instead you should use translation files. You can find in Documentation section where it’s explain how to change / translate certain strings using Poedit editor.

Hope this helps.

Best, - Pixel Industry

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