Installed the theme. All i see is a green banner. Does not look anything like the demo'd site.
Author response
Hello,
Please let us know
Have you installed theme and all its required plugins ?
Did you follow the instructions given in theme documentation ?
Have you run the importer and fetched demo data ?
I wish you could have contacted us before giving rating to theme. Please share your website URL, wp-admin and FTP details, so we can check and give you solution of your problem. You can send us your problem, we will fix all things and make you happy.
Thank you !!
DesignArc
Nice theme and nice support from the developers!
Author response
Thanks :)
Thanks for the prompt response!
a very good template thank you for every support and help. I will definitely be back for another project :)
I had to post again about how great these guys are. For the last few weeks I have beee having some small issues with general formatting but Vinod has been a superstar with support.
I wouldn't hesitate to buy another theme from them, if it fits what I need it for. They are truly brilliant. Thanks so much DesignArc
Author response
Thanks so much !!
The Demo content is not showing us the template, home 1 is nothing at all and home 5 changes ... not looking good. I would like a refund because I had to purchase another template.
Author response
Hello,
You have not described the exact problem. Demo is not showing template?. What you are seeing? Please share screenshot.
home 1 is nothing at all? Please elaborate what is it mean?
Well, We regret for any inconvenience, but please share your website link and wp-admin details, so we can understand your problem. Our theme works very well and already installed over 200+ websites.
We expect you have installed the theme and all plugins after reading documentation (given with theme). Please confirm?
We got a negative feedback from your end. We expect to at least know your issues before such actions. We are committed to provide high quality support and services to our clients.
We would do our level best to resolve your problem and in process to give you 100% satisfaction.
Please share your website details. Looking forward to hear from you.
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If you want refund, please send us refund request from below link. We will approve.
http://themeforest.net/refund_requests/new
Thank you !!
DesignArc
Troubles importing the demo content
Author response
Thanks for your feedback. Actually, our theme has plugin upgrade issue. That's why demo content was not import properly. Now we have fix this problem. You can download updated version.
Thanks so much !!
DesignArc