526 comments found.
How do you have different grid layouts for different gallery pages? The page specific settings do not seem to work and are overwritten by the Misc Theme options only.
Specifically using the “Gallery: Megafolio” template – but wanting different gallery pages to have different Grid Layouts – so the number of columns across can be unique per page.
Hello,
1 – There you have 7 gallery page template which supports to converts gallery shortcode to show in designed template.
2 – And 1 more Image Gallery page template which shows posts from Image Gallery posts. This template could use options from “Image Gallery Options” which has 16 different grid layout with 7 animation type for the grid items but not such an option is available for columns, this requires a little customization.
Kind regards.
Thank you for the response!
When using the “Gallery : Megafolio” Template – is there a way to control the initial page load animation for the thumbnails as they load onto the page? They currently only scale from the top left to bottom right.
Setting the “Animation Type” under Appearance/ThemeOptions/Layout/Miscellaneous does not seem to affect anything.
Hello,
Thank you for reporting, we will release an update ASAP please follow theme updates to keep informed.
Kind regards.
Thank you! Do you have a general timeframe for the release of the update?
Thank your for your patience, we’ve been working to make more improvements, will be released this week.
Kind regards.
Thank you for the update!
Hello, I just wanted to check in to see if there is an update or ETA for the release of the update. Thanks.
Thank you for your patience, update released with latest version of bundled plugins.
Kind regards.
OK great, thank you.
I am still having an issue with the the “animation type” setting for the megafolio template (“Animation Type” under ThemeOptions/Layout/Miscellaneous/Megafolio Generic). No matter what I change it to, the initial page load animation does not change.
I even just updated to the latest version of this theme and it still does not work.
Also, I would like the use the megafolio template for different pages on my site – where each page could have a different “Grid Layout”. In the past you mentioned this can only be done with customization. If I renew my support, is that something I can get help with?
Thank you.
Hello,
Gallery page template options are managed under Theme Options > Miscellaneous > MEFAFOLIO GENERIC panel, please check.
Kind regards.
Hello:
3 months ago I created a homepage with Elementor and Portfolio: Horizontal Grid Folio template.
It was the only way that I could make the full-width page. But now I can’t change anything.
Elementor shows this message: “Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.” I´ve try to change the page.php and others (page-portfolio.php) with <?php the_content(); ?> but it doesn’t work.
How can I solve it?
I can´t create new really, no borders, full-width pages.
Thanks.
Hello,
Default page template has the_content() but page-portfolio not, its using very specific way to display the content, reads from portfolio posts only.
We have bundled WPBakery, you could use;
- Page : Full - Light margin - Page : Full - Clean
page templates with this plugin or with classic editor.
Regards.
This yellow shadow: https://photos.app.goo.gl/MfAChcAoFQfwpBRL8
Hello,
It works as shown on the demo, every portfolio items has own options for coloring.
Regards.
Okay. Thank you very much for your answer.
Hello, is it possible to set color of background image after placing the cursor or is ti colorful as in the demo? Thank you for answer.
Hello,
Any chance to take a screenshot and show your question on it?
Thank you.
WPBakery plugin not incloded after install Please how can i build my website
Hello,
Thank you for reminding, please follow theme updates, we are about to release a newer version of CONTRAST theme in few hours.
Kind regards.
Hello
i updated the theme but WPBakery and woocomerce plugings are not included 
Hello, it can be found in “plugins” folder “js_composer”
WooCommerce doesn’t included into the package. It’s a free plugin which can be added via your plugins section.
Done … Thanks For your Reply
You’re welcome 
YOU ARE STILL THE BEST!!!!!!!!!—Are you planning to keep this theme for more time still aahh?? I hope so! Any further update coming??
Hello,
Yes, we are releasing theme updates one by one and Contrast will be updated too ASAP.
Thank you,
Kind regards.
Hi, after a recent update the links to all of the portfolio pages return a 404 error… even if I create a brand-new portfolio post and then go to the new url I get a 404!? Any ideas?
Hello,
Have you tried to set Permalinks (reset) default then set back as current option?
Kind regards.
Always the simple things!! Why didn’t I think of that!
At least it is working now thank you.
Also WordPress Importer does no install on newest wordpress. Thx for any help
Hello,
1 – Thank you for reporting issue about documentation, fixed.
2 – I would like to see importer issue in place, please submit a ticket via https://freevision.ticksy.com
Kind regards.
-
The importater does not work. Your video directions are very hard to follow as well. How do I simply upload all my images (170 of them) and how them on a horizontal gallery?
All I get is error Atleast on playlist ul tag with the attribute data-cat must be defined
PS the freevision.ticksy.com link you provided does not even have this theme as a required option under the submit ticket page. I am again stuck. Im really feeling like this theme is very falsly represented here and I would like a refund please. Already spent a whole night and nothing checks out or is made easy
Hello,
Our ticketing system has CONTRAST option and as I can see there are 9 answered ticket in last few week.
Please do not use this message board for support tickets, not continuously checked by support.
https://freevision.ticksy.com/I will import to dummy data for you.
Kind regards.
Cool its fixed now. Will submit there. Thank you
Sure, you can use contact form on our themeforest profile page, send a mail now, and I will respond you back immediately.
Hi there, can I have an idea for you? What if you change showing articles for your portfolio horizontal grid and make it work like most of the people here want? With working subcategories, or multiple categories? If I understand it right, your script first ask about categories, if category should be showed, than it search for articles with this specific category and show them, than look for others categories and so on. What if your scripts ask the database first for articles (by date) and than check if it’s in the category which should be published or didn’t. Because I still didn’t get, why you show 1 full category and than second full category. And with this your system of showing, we cannot use sub and multi categories. Please, take this as kind idea for your awesome design, not as any hate comment. Happy new year.
Hello, thanks for contacting us. Happy new year you too! Your idea is welcome however the grid we used is a custom plugin and doesn’t support such usability. If it was, we’d do it in the first place Sorry for that.
Regards
After a year I still didn’t get it, I programming a little bit, so I understand the syntax and logic of it, and what I wrote on the top would be your solution… Still hate this doesn’t work. The webpage looks nice but doesn’t work as it should be. it was a waste of money.
Hello,
Sorry, Horizontal Grid folio limited for single level filtering, so we are only letting select one portfolio category. Others available grids may do well, but not Horizontal Grid.
Thank you,
Regards.
Will you update your theme to be compatible with Wordpress 5.x ? If so, when do you plan to implement necessary changes.
Hello,
You can expect the update for this weekend. What kind of issues are you having on 5.x, if you’ve updated already?
Kind regards.
Thank you for the reply. No issues – we need to consider it before buying your theme.
You’re welcome! Feel free to ask for further questions.
Is this ticket system a joke? I buy a theme, now after update, it stop working properly and now a cannot contact the developer, because of this ticket support. Hopefully, you respond here:
Hi,
after new upgrade, we have a problem in grid portfolio. We have categories and also child of main categories, and it look like, if the the portfolio item is in child category, it is showed twice, triple… time.
https://ibb.co/nPoGSf https://ibb.co/gpjZDLPlease, can you fix it? Now it is absolutely useless.
Thanks for fast respond.
Hello,
First of all, your support time is expired as you can see. The ruler is Envato here, it is not our choice to limit support to 6 months.
Please make sure if your theme is previously customized, because nothing about Gridfolio has changed but SSL support which converts “http” to “https” when YouTube and Vimeo video files are requested.
Regards.
hello, i didn’t done the previous update, because I have another things for focuse. That’s also, why I didn’t reply for my ticket at the time, when I bought it and have paid support… So back to my question, it was working, and now, it doesn’t. Does that mean, Portfolio doesn’t support subcategories?
Hello,
Yes, if you can edit a portfolio post you will notice there you’ve allowed to select a single category. If you are sure this was working for you on previous version I will strongly recommend to you to rollback the version that worked for you. This update has not much thing if you are non using and SSL certificate.
Regards.
Is This really an answer from author of paid product? My question again: Does portfolio support subcategories?
Please see;
Yes, if you can edit a portfolio post you will notice there you’ve allowed to select a single category, so sub categories, put each item into one category only.
Regards.
But for me, it doesn’t work, because if I put portfolio to subcategory, it display twice on website > look at those https://ibb.co/nPoGSf https://ibb.co/gpjZDL
If a post appears in different/child categories might be duplicated on the grid. Please use flat category list.
I would like to see it in place, so, please use the contact form on our themeforest profile page and let us see your issue in place.
Regards.
www.suzannaart.com
Try to add following CSS rules to theme options panel or end of your style.css file;
.sf-menu {
float: right;
z-index: 999;
position: relative;
}
Regards.
Thank you very much
I noticed that in the gallery, where a click opens a popup window. the images load into the window, but videos are not: https://contrast.freevision.me/
I am having the same problem on my website.
Hello,
Some of our videos are not exists anymore (especially vimeo and youtube). So, please check yours too.
https://freevision.ticksy.comKind regards.
No. Our videos definitely ARE still there. We thought there was a vimeo permission problem but verified that this was not the case. It seems the theme is using a modified URL to link to view, which no longer works. Please check. Thanks.
Oh your videos are still there too. They just don’t load in the lightbox view.
Are you using SSL on your site? We do, as I noticed some of our videos called from non SSL address, so I made some changes on our scripts and will release an update ASAP.
Yes! We just upgraded to SSL. Looking forward to the update. Thanks!
Update has been released.
Hi, Im thinking about buying I need to know:
1. Can clicking on an image from the home page take you directly to the featured page rather than having to click on the small arrow? – I do not need to show a pop-up image slide
2. Does this use ajax and if so Can ajax be disabled? I need to add shopify buttons – and slide out cart – onto each product in order to sell prints… (will this be a problem)
3. Are the images that load on the main page separate to the images that will load on their linked pages (I need to load a lot of images onto the homepage and it needs to load fast – but the linked pages need to show higher quality images)
thanks
Hello,
1 – There are different gallery options and URL options on click to take you a static URL or a lightbox gallery.
2 – Sorry but not sure, our simple ajax call could be disabled but can’t say more for bundled plugins.
3 – Listed image sources are cropped and much more lightweight compared to original image, if you meant that.
Kind regards.
Hi i bought your theme alittle while ago, and when I try to add it to WordPress i get the following message “The link you followed has expired.” – Please help!
Hello, thanks for contacting us. I recommend you to upload theme files manually by FTP connection.
If you can’t handle it please open a ticket for us. Regards
I think some directions how to handle it would be useful! Thanks
I cant open a ticket. I dont have support anymore :/
x
I tried to install through FTP. It working quite nice but I got issue with one plugin. ShowBiz – Premium responsive slider. When activating it, i got an error and the whole website crashed. I couldn’t do anything more then re-install the whole WP package. Please look into this! And is Showbiz essential to your theme?
Also why does alot of pages go to your homepage ?
Ive lot of issues with my theme . Can I contact you?
When click on “BLOG” – Wall Style. get following errors in Console. JQMIGRATE: Migrate is installed, version 1.4.1 blob:http://www.xxx.com/be4933ac-f866-4c22-9f3a-15a9734ebfe7:1 Failed to load resource: net::ERR_FILE_NOT_FOUND megafolio-init.js:71 Uncaught TypeError: Cannot read property ‘addClass’ of undefined at i (megafolio-init.js:71) at megafolio-init.js:71 i @ megafolio-init.js:71 (anonymous) @ megafolio-init.js:71 gallery-6-150×150.jpg:1 Failed to load resource: the server responded with a status of 404 (Not Found) 4megafolio-init.js:71 Uncaught TypeError: Cannot read property ‘addClass’ of undefined at i (megafolio-init.js:71) at megafolio-init.js:71
Also every Sliders doesn’t work because issue with Showbiz..If I re-buy the theme will this things work or not? Can you please reply?
Hello,
Please submit an email via form on our themeforest profile page and let us take a closer look.
Kind regards.
I am getting error if I want install plugin ShowBiz. Fatal error: Uncaught Error: [] operator not supported for strings in /www/doc/www.nataniell-art.cz/www/wp-content/plugins/showbiz/inc_php/framework/base_admin.class.php:65
Could you help me to solve it ?
Hello,
Please submit a ticket via https://freevision.ticksy.com and I will share recently fixed version. I will update the theme too ASAP.
Kind regards.
It is compatible with the WP 4.9.5? i saw that your last update was about 10 months ago! Means that the depended plugins suppose to be outdated, with common logic!
Hello,
Bundled and our own plugins still working with latest WP version, no user reported any issue. We will release an update to just update bundled plugins ASAP.
Kind regards.
The link you followed has expired.
Please try again.
Hello,
No worries, as I can see your badge you’ve purchased our theme already but support expired, please submit an email by using the form on our themeforest profile page, and share more details. You can also share temporary FTP and wp-admin panel access credentials, but please do not post private info here.
Kind regards.
Hi, I bought Contrast a year ago. Now I can’t install the WP theme. Can you please help me? Otherwise, I payed 60 dollar for like nothing?
Hello,
No worries, as I can see your badge you’ve purchased our theme already but support expired, please submit an email by using the form on our themeforest profile page, and share more details. You can also share temporary FTP and wp-admin panel access credentials, but please do not post private info here.
Kind regards.
I am using the horizontal portfolio as a homepage, but it is randomly distorting some of the the photos. You can see it here: www.centralopticaelche.com How can it be solved? Someone wrote about Jetpack plugin but I couldn´t solve it. Thanks.
Hello, thanks for contacting us. Please open a ticket and state your case along with admin credentials so we may check things in place.
Regards
How can I open a ticket, and how much it costs?
Hello,
First, just checked your frontpage, there many different sized photos that some of them are too small and looking distorted when viewed. Maybe you can try to use a bit larger images for distorted photos (larger but clean, do not resize small image too large)
And, you can purchase support extension whenever you need on themeforest, then submit a ticket via http://freevision.ticksy.com
Kind regards.
Thanks
its possible to ste content transparent, so that the baclground of each page is shining throuh?
Hello,
There are options for this, and whenever required little CSS changes always could be applied.
Kind regards.
ok thx, i really qwant to purchase your theme… but on my iphone x, the metro style and wall style blog is not responsive,, is there any plans to fix that, pls? i love your theme so much, i can send screenshot, if you need.
Hello,
iPhone X resolution is different than other devices, I will take a look and replace the break points to make it work.
Note: Just tested on a iPhone X device and it seems it is working as expected. Can you please submit us an email by the form which is placed on our themeforest profile page?
Thank you,
Kind regards.
yes i send picture.. on iphone se issues ,too.. i send picture…only the description isnt shown right… i send.. mom pls
Got your mail, thank you, we will write you back.
thx, pls fix it asap, i need this theme,, i love the project pages so much and the wall blogstyle ,too.. <3
hello, also i have purchase now, thx for the theme, im testing it now.. i have tested the blog, how can i set covercatpion darker, because the font is readable bad, because the featuredpicture is behind the title… can i set the covercaption to darker, so everyboody can read it on moouseover..see here:https://www.nina-nice.com/journal
and i cant find in menu template this here:http://contrast.freevision.me/blog/portfolio/vimeo-video/ which page-template is that?
andt theme uses the old version of fancybox.. my youtube plugon needs version 3.. and your theme has v 2… so the support from the plufin have ti switched it to v3.. can u pls update this to v3?
Hello,
You’ve disabled the fancybox then, let me check again.
Kind regards.
