Hello. Since the new Contrast update, both fr.FR.mo and fr.FR.po are not working anymore. I reimported them within wp-content/themes/contrast/lang but still no change at all. The english version remains. Then I reloaded the theme and the lang files as well. The problem remains. Any clue please ?. Tks
Please grant me FTP and wp-admin panel, submit a ticket via http://freevision.ticksy.com , let me see it in place.
What a lousy support from you. No answer from you yet for almost one month.
I posted two more messages on your freevisionticksy thing.
To submit this ticket I had to purchase this so called “support” service.
I had to change the theme in order to go further on.
As I mentioned in my last post , I would like please to get my money back due to the lack of support for the price I paid.
Probably that was your ticket that I responded about missing response which is about non working FTP credentials, Sorry again, waiting for your response to the ticket.
I am keeping on getting the message “ShowBiz Error: Slider with alias contentslider not found.” when I am trying to use a slider page. I loaded the data as well. I am trying to mimic http://contrast.freevision.me/corporate/ but slider is showing the message on the left side…under the heading “SOME FEATURED PROJECTS”
What do I need to load. I am using the sample file that was loaded as sample data.
Can you post a ticket on http://freevision.ticksy.com or send email, so we can see it in place. We are ready to help if our theme has an issue whenever support expired or not.
Thanks – Ticket created.
hi, how can I put ‘Show Settings Panel’ on the left side of the issue? is a plugin or a widget? thank you
Sorry but I am not clear about your request, can you please point me on a screenshot?
hi, I mean,
the left side menu of this page: http://preview.themeforest.net/item/contrast-elite-photography-portfolio-wp-theme/full_screen_preview/6652245 to choose for example: the color Layout Background, Body Background, Grid Style , Animation, Padding. thanks for understanding
Hello, left side menu isn’t included. Sorry for that. Option menu only demonstration purpose.
Hello, I have how to disable the link that goes to the pages, which are in the footer of the thumbnails and are in that CSS .hg-link-to-go
You can try to add that css line to theme options > general > css field.
For further support, please submit a ticket via http://freevision.ticksy.com
Hello, I would like to know how to put the full screen button when opening the LightBox of the videos? He does not appear!
On this page http://contrast.freevision.me/blog/video/brave-hunter-fan-film/ Cinema Mode button do the work. Isn’t it working for you?
Hey , very cool homepage.. i buyed, can you help me to install like demo version ?
Sure, please submit a ticket via http://freevision.ticksy.com and grant us wp-admin panel access.
Hello Everybody! Congratulations for this theme, I like it vedy much!
A customer of me has this problem. Depends it from the theme?
Thank you so much!
Warning: include() [function.include]: Failed opening ’./wp-admin/includes/class-wp-admin-list-table.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/stefanit/public_html/index.php on line 8
There might be many reasons, don’t think related with theme directly, please submit a ticket via http://freevision.ticksy.com and let us access to your wp-admin panel to see it in place.
I would arrange in order as the customer requests. All categories.
I can not place the order that the customer is asking me. It sorts the categories and then the portfolio pages.
See example http://alesamori.com
Hello, thanks for contacting us. Could you please be more specific with your case and if possible please open a ticket for us. Regards
I’d like the categories to blend in, and I’d rate who’s first, second, third, and so on, the client’s jobs.
He is only classifying within each category, follow the example.
I open ticket
PRIVATE TICKET #980183
Responded your ticket already, I will try my best to help you with your request.
Hi, I was able to do a schematic, but it became redundant. If you look, you will have an idea of what I was asking for. That’s not yet, I’d like all categories to do that. The right way the customer wants it to stay is in the “TODOS” category. For in ALL CATEGORIES it adds the other categories. Weird
Which page in the demo data is the front page on your Demo?
Found it, cancel that. Thanks
First of, great theme! i got only one question: how do set the Google maps pin on the side of the page (just like shown in the demo)? Thanks…
You must use Map as custom background in your page and must use iFrame code that you get from Google Maps, like ours.
<iframe width="100%" height="1400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="https://maps.google.com/maps?f=q&source=s_q&geocode=&q=2+Elizabeth+St,+Melbourne,+Victoria+3000+Australia&sll=37.0625,-95.677068&sspn=55.411532,114.169922&ie=UTF8&hq=&hnear=2+Elizabeth+St,+Melbourne+Victoria+3000,+Australia&t=m&ll=-37.830395,144.92486&spn=0.094908,0.14411&z=14&iwloc=A&output=embed"></iframe>
We copy-pasted the url from google maps iframe but the pin is centered so it is located behind the content so it is unseen. how can we show the pin in the right hand-side of the content (with the form)
Can you submit a ticket and let me see it in place, please? http://freevision.ticksy.com
I’m having trouble solving part of the categories with the gallery. They’re repeating. I do not understand why!
They would like you to pay attention, because we have already opened a ticket, which has not been answered.
Please, take care of your help to solve this problem.
Thank you, I await
Sorry but I spent some times on your request but not a remarkable result come.
I am using the horizontal portfolio as a homepage, but it is randomly distorting the photos, sometime mildly, sometimes drastically. Do the photos need to be a certain size or proportion for the theme to properly generate the page? Maybe something is set incorrectly? I have screenshots
Hello, could you please open a ticket and share a few screenshots regarding your case. Let’s see things in place. Regards
I just wanted to add an update for anyone else who may run into this issue. Jetpack automatically turns on a service called “photon” which claims to speed up your photos, since I turned that off, I have not had an issue. It is automatically enabled when you connect to Jetpack, so you have to turn it off manually in the Jetpack dashboard.
Thank you so much for informing us and other buyers about the issue and solution.
I’ve noticed the Portfolio page changes its formatting if its not the FRONT page. How can I avoid this. Its currently set up us Portfolio – Horizontal Grid Folio but does’nt display in the right format if I do not set it up as the Front Page.
Hello, thanks for contacting us. Have you opened a ticket regarding your case? Regards
Seems like my support is expired and I cannot submit a ticket. Can’t I get a suggestion
Sorry for responding too late here, we are not checking often this board for support.
Ticketing system doesn’t let you submit a ticket? If so, you can also submit us an email via the form which is placed on our theme forest profile page (check right sidebar)
Thanks..I just sent you an email.
Requested wp-admin panel access permission, please reply to the mail.
Sent you another email with the details you requested.
Hi before i buy this theme i need awnser to a very important question. The website i need to update has very good ranking in google. Because i would like the website frontpage to start the same way as you’ve done in the demo, so without any text but only pictures to pages (i Hope, or do they only link to images and blogitems?) There won’t be hardly any textual content. Could you garantee that the ranking won’t be affected?
As you said less text and and mostly dynamic content, adding extra meta to page might too.
Dear freevision am having problems with portrait pictures in single portfolio as soon as i ad a portrait picture it destroays the galler. all i need is a gallery with many pictures and text …then your theme would be great …please give me some advide what to do
Please let us see it in place, you can contact us via contact form on our profile page.
Trying to reload a website using Contrast. The author had supplied a piece of code, thought it was in the functions.php and I cannot find it. Basically it allowed visitors that click on any of the thumbnails in the portfolio horizontal grid to go directly to the project instead of getting anything else. If anyone knows of this little snippet and can pass it along that would be great. Not interested in paying for support for this small thing. If I have to I’ll just spend the time ripping it apart and figuring it out myself. Otherwise great theme, trouble free for 2 years until the hosting company blew it out.
You can always submit a ticket on http://freevision.ticksy.com and let us see it in place, as you know you may need to extend your support period.
hi there, i just got this theme. not sure if i should post here or do a ticket so im gonna do both. the shop has a massive logo and im not sure why. see here: http://mahanarts.com/product/black-is-the-color-of-my-true-loves-hair/
thx in advance
We’ve responded your ticket, we were unable to access your site with the credentials that your shared with us.
hello, this theme and the support is not as described. i would like a refund pls. how do I go about doing this?
Not sure if you are the ticket owner of number 1181867, if so, we’ve already responded your ticket about 8 hours ago after investigating and reporting.
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