ThemeWisdom

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124 comments found.

Meceda

Meceda Purchased

hia, i have updated the theme, but i i do not have acces to the Convertible Premium Theme Add-ons plugin

erathemes

erathemes Author Team

Hi,

its included in theme itself, Please go to includes > tgm > lib > plugins

Thank you..

Hi, i have updated the theme to v1.3 but in Appearance -> Themes, it is still showing version 1.2.2, and the revolution slider is not updated. The old plugin is having a conflict with another plugin I’ve installed.

Now the sliders are not showing. Any idea what can i do?

erathemes

erathemes Author Team

Hello there,

Thank you for using Convertible! Would you please open a ticket in http://themique.ticksy.com and give me your site URL and WP admin info to let me check it for you?

Thanks,

Hi, did an update, but Add-ons plugin isn’t in the file.

Found.

Hi,

Since I updated Visual Composer my theme is destroyed and all colored backgrounds, pictures and gaps are nots working anymore.Please help.

The weird thing is that the mobile version runs well. It’s causing the problem at desktop version. Need urgent help

I also have to say that I’m not willing to pay another support as the problem is not coming through my handling. It’s either the update to 1.3 of the theme or the update of VC to 5.x.

Hi,

Kindly send us your query by email at “WordPressQATeam@gmail.com”, we will investigate it.

Also send us screenshot of issue in email to investigate it.

Thank you.

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