I am having an issue with the PORTOFOLIO , i am putting 4 GRID but i am getting only 3 .
I dont know why you are not replying to my ticket
Related URL: http://jmtechx.com/projets/jmtechx/training/
It seems that Negar is working on your ticket. Please wait for her to check your issue and reply to you so soon.
I am waiting …
hello, I installed the theme and demo file. And then I just added a row and made three colmns. after then layout has forced changed from normal mode(live preview) to full width mode and I can’t changed to normal mode again as the live preview. Please help Me…
Duplicated comment. Answered in the other comment. Thanks.
Thank you for purchasing Convertible! I’ve noticed that you’ve opened a ticket for this and my support partner is working on it. Please wait for a few minutes and she’ll check your issue.
Hi! updated your Convertible a subject how to be with Visual Composer? It was updated only to 4.6 versions. Thanks
The latest version of VC which is included in current version of Convertible is 4.6.
A new version of Convertible will be available soon and the latest version of Visual Composer will be included in it
Hello: I left a question on your support forum, 6 days ago about why my videos are not previewing correctly after the last update.
Please let me know your response time.
Sorry for delay in replying to your ticket! Would you please give me your ticket ID? I’ll inspect it and check it in our support system.
Private Ticket #571577
I’ve assigned the ticket to myself and I’ve replied to it in Ticksy. Please check it and reply back to me with WP credential and I’ll check it as soon as possible.
Sorry again for delay in replying back to your ticket.
Good day . i added read more to my page but it did not appear ,though i can see it from the dashboard but is not visible in the website . What should i do ?
Thank you for using Convertible! Would you please open a ticket in http://themique.ticksy.com and give me your site URL and WP admin info to let me check it for you?
Good day. I uploaded my image for the featured image . But the image will not appear in the website. though you will see it in the dashboard . Please hwlp
Thank you for purchasing Convertible! Sorry for delay in replying back. If you’ve opened a ticket in http://themique.ticksy.com, your problem is probably fixed by the help of my support staff. But if you’ve not opened a ticket please do it as soon as possible and my support staff will check it in a few minutes/hours.
Good day . i used the classic google map to locate my area : <iframe src=”https://www.google.com/maps/embed?pb=1m121d3964.7627515991783d6.4245208260896251f03f01i10244f13.11m22sNgwo+Town+Hall3m22s!4v1450377139046” width=”600” height=”450” frameborder=”0” style=”border:0” allowfullscreen></iframe> : but when i replace it with default one in the google map widget it did not work . Please help
Hi and sorry for the late response, please create a support ticket at: https://themique.ticksy.com/ to get help from our support agents
Thank you so much and sorry for any inconvenience.
Hello: I have left a message on the Message board, but have not got a solution.
Anyone else have an issue with the “Visual editor” not showing up. The text editor is showing the content but no visual editor. Also in Visual Composer, the Visual editor is not working. Any solutions to this problem? We disabled the plugins and no luck. Client is looking for a solution. HELP!
Hi and thanks for purchasing our work.
Please open a support ticket at: https://themique.ticksy.com/to get help from the support team.
Thank you so much
I did open a ticket a WEEK ago and the reply I got was a new version of Visual Composer. That did not fix it. I need you to login and look and see how to fix the visual mode so my client can blog or make a new page.
Please look for my open ticket and look the site over.
Fixed the problem myself. Visual Composer needs to be updated to 4.9.1
I purchased my own version through CodeCanyon.
Your version is OLD and not working with my website.
There is no specified “DataTable” shortcodes plugin. How do I use “data table” Can you help with this?
Please open a ticket at http://themique.ticksy.com and our team will be there to help you
I would like to use the Template to build a website for a client and have a question.
The Website need a subsite which have to be create on the a subdomain.
It is the same project but the layout will be a little bit different. (ex: www.thewebsite.com and www.second.thewebsite.com)
Can I use the same license or may I buy the template twice?
Have a nice day.
Please open a ticket in http://themique.ticksy.com and give me access to your WP and me or one of my support staff will check it for you.
Maybe I was not enough clear with my question.
I do not have yet any issue. I still not start the work.
I just wanted to know if I have the permission to install two time the theme for the same project.
The client propose two services. The second will be run on a subdomain, the colors will be different but the structure will stay the same.
Hi Eby, i’m sorry about my previous comment.
I usually re-direct our customers to our official forum where they can get help for any technical issues, from our support team.
As for your comment, it seems i missed its meaning and i’m really sorry about that.
Now answering your question.
Yes, you can use it as long as it’s on the same domain. you can use it in multiple subdomains. that’s not a problem.
Thank you so much
Hey Faton! no worry
Have a nice day
Hi. After the last update of wordpress (4.5) the visual composer not working. Did you experienced something like this?
Hi and sorry for your inconvenience.
We are aware about that now and we’ll surely update it as soon as possible. I hope it won’t take more than few days cuz we have other themes to update as well.
Hi! Visual Composer haven’t updated, after the last update of WordPress 4.5.1 he doesn’t work, there is no opportunity to work on the website. We ask to update as soon as possible.
Our website: Trustenergo.ru
hi and thanks for purchasing our work.
Please create a support ticket at: https://themique.ticksy.com/
Love the theme, but for some reason when I change the theme color and even in the colors for the menu bar they don’t seem to be saving or actioning.
I thought it may have been caching but I’ve checked in a new clean browser too and they haven’t worked, it’s still the default.
Please open a ticket in http://themique.ticksy.com to get help from our support team.
I’m wondering how I can remove the | dividers from the top contact nav.
| 0433 894 474 | email@example.com
That’s how it looks and I want the | divider removed. Where can I find that.
Hi. After the last update of wordpress the visual composer not working. Any solutions? Regards
Hello! Does your theme has direct support for a Child Theme?
If it is our child theme we support,
If it is custom child theme, sorry but we don’t support,
I purchased this theme TWO YEARS AGO and never finalised the project, until now. :-/
I simply migrated my site from
changing all the DB occurrences of course.
The site is up and running but… it looks without CSS properties on, and the theme options have disappeared.
My basic question is – where do you store such info, and how can I roll them back?!
Emh… no one has any advice for that?
Is this really such a un-supported backend menu option?
Sorry but it is out of scope the theme suppot,
Please hire a developer to help you,
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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