49 comments found.
Hi. How can I see how the instagram module works? We didn’t find it in the demo
Hello,
Please use the “Instagram – Alternative” section for that – https://prnt.sc/PkE0_1IdUOVi
If you need any more assistance, please contact us through the support ticket system: https://go.shopibuffet.com/support Our support team will assist you.
Thank you.
Hey can you please help me to update the theme without loosing customization?
Hello,
Please contact us through the support ticket system: https://go.shopibuffet.com/suppor, they will assist you.
Thanks
eu nao consigo mudar a cor dourada do tema, eu mudo nas configuracoes mas nao muda, oque eu faço?
Hello,
You must check the “Color Enable” checkbox – https://prnt.sc/yOaD3C0Yh_hi
Or please contact us through the support ticket system: https://go.shopibuffet.com/support Our support team will assist you.
Thank you.
i bought the corano theme from here, and now shopify is saying that its an unlicensed version and that i have to remove it or they will remove it themselves, Please tell me how to resolve this or give me a refund
Hello,
We didn’t understand, please describe in detail. And send the message given by Shopify. Please contact us through the support ticket system: https://go.shopibuffet.com/support Our support team will assist you. Thanks.
Hi! How can you activate the licence from a trial version on Shopify?
Hello,
Thank you for contacting us. Please purchase this theme from here: https://themeforest.net/item/corano-jewellery-shopify-theme/24593861
Let us know if you have any questions.
Thanks
Hi, we have purchased the theme and also logged a ticket. What we would like to know is how to activate the theme without losing work we have done on the demo?
I removed this process of theme installation from the App long ago. You have to manually configure the demo again. How long ago did you install the theme on your store?
For quick response please contact us through the support ticket system: https://go.shopibuffet.com/suppor
Thanks, I have lodged a ticket here – https://shopibuffet.com/theme-support/ But we have been working on the demo for the last couple of months and are now ready to activate the theme. Is there no way to backup or not lose any of the configuration?
Could you please confirm whether you received the ticket? Thanks!
We already replied your ticket.
Hi there, How to change the background color behind all my products. My products are with no background so it takes the background of the page. Now my homepage has a white background and I know how to change that and the rest that changes automatically aswell. I want to keep the background white as well on my products page but want to have the Background of my products Light Grey. On the Template comes with bakcground Light Grey, but when i add my image, it change to white Thanks
Hello,
We already replayed your ticket. Please check your email.
Thanks.
Hi there, thanks for the fast reply, i really appreciate that. But i sent a replay on the same email, There some question i made on the email , One of the question i made is a about the background on products image. could you have look please , Thanks man
Hi, Already replied via support. Thanks.
Hello How do I remove the “%off” discount information from the top of the header?
Thanks
zip does not contain a valid theme: missing template “layout/theme.liquid”
Thank you for contacting us.
You uploaded the wrong file. Please extract and unzip the downloaded file, then enter the “Theme File Needs to Upload” folder and upload the correct theme’s zip file.
Let us know if you have any questions.
Thanks.
Hi, How do I change delivery date picker available for all months? currently available date picker set only to +2 months.
In general, the delivery date is available for up to 2 months. If you want to increase it, it is possible to increase it. But for this, you need to contact our support team, they will assist you in this regard. Support link: https://go.shopibuffet.com/support
Is it possible to add custom fields (text fields or other field types)?
Hello,
Thank you for contacting us. Where you want to add custom field? Please, send a screenshot about the custom filed. You can contact our support team for quick response: https://go.shopibuffet.com/support
Thanks.
Hello, how to change the header background color and remove the ajax search on the menu? no option to change the header background color, and also ajax search can’t be remove even i disable ajak search on the theme setting. thanks
Hello already fix it with css code. Can you help me to change the size of the logo on the mobile view? thanks
Please contact our support team, and they will be happy to help you out! Support link: https://hasthemes.com/contact-us/
Hello, i ‘ve installed your theme but i don’t have any pictures i replace the json code and index but nothing changed…
i want your pictures like i bought
We didn’t provide images according to ThemeForest policy. If you need images then please contact our support team they will provide images. Support link:
Pre-purchase questions: I need to see example for adding product. I need to add a diamond with some options: Size, color, clearing and 2 more. I need the price and the pircture to be updated for every choose. I need to add more things to the product page- how can I try it before buying?
Also- can I delete the brown rounding diamond icon in every click (between pages)?
Hello,
Thank you for contacting us. You can try it before purchase from this link: https://shopdemo.hasthemes.com/corano/#theme-install And yes, you and delete the brown rounding diamond icon in every click.
Thanks.
Pre-purchase questions… Can I customize the navigation header background colour?
Yes, you can customize the navigation header background colour.
dear is it RTL compatible?
Yes, it’s compatible with RTL. You can check out our RTL demo – https://corano-demo.myshopify.com/?preview_theme_id=120460181582
Hi,
I am interested in your theme and I would like to ask you about several technical features related to the theme.
My client would need the price conversion from $ to TWD and would like when the price is converted to be fixed and without decimals, because the automatical conversion that depends on the currency fluctuations would affect his business, so he wants to keep the price fixed in TWD.
Another question is if the theme supports multilanguage because we want to store to be both in English and Traditional Chinese and we would use langify app for translation. Is your theme compatible with langify app?
This is bit of urgent information so if you could reply prompt I would much appreciate it.
Looking forward to hearing from you soon.
Kind regards,
Tamara
Hello,
Thank you for your interest. This theme is suitable for all Shopify store-supported currencies. Shopify store support TWD currency. And it’s compatible with the Langify app for translation.
You can trail this theme before purchasing. Install the theme from this link on a trial basis – https://shopdemo.hasthemes.com/corano/#theme-installThanks.
Hello, when I click this link it takes me to page with 500 error. Could you please send me a proper link?
Please, check this link again. It’s working perfectly.
I just bought the Corano theme, and the store has just started to renovate. Why is the loading speed very slow?
Thank you very much for purchasing our theme. We already replied to your email. We can assure you that our theme is quite fast.
Hello. Can you advise if the “Click here to be notified by email when this product becomes available.” can be customized so that the message includes the SKU? Thank you.
Yes! It’s possible for this, but there is some coding involved. Please contact our support team, and they will be happy to help you out! Support link: https://hasthemes.com/contact-us/
If I buy it, will it always be with me? Or 6 months or what please answer
Thank you for contacting us. It’s for a lifetime. The only support system included 6 months, but you can extend it.
Hi why your banners and sections are not mobile responsive? there is no option for separate mobile banners! need help
Hello,
Thanks a lot for reaching out!
Sorry for the inconvenience you had.
We have checked our theme thoroughly but didn’t find any responsive issue in the theme.
Actually, there is no option to set separate banners for mobile devices, but don’t worry about that.
We’ll assist you with this to make sure all the banners and sections from your store are fully responsive.
Would you please create a ticket on our support website https://hasthemes.com/contact-us/
Kindest regards, HasTech
