19 comments found.
Hi there, I’m still having issues posting a support ticket through your system, I’m still geting a 403 error.
How do I remove the “Subscribe to the updates!” MailChimp” newsletter subscribe popup?
Also, is there a way to remove the strikethrough on the main menu when you’re on a page or hover over it?
Hello,
Thanks for reaching out to us!
The strikethrough hover effect is changed in 1 click with Elementor under Layouts> All layouts > Main Header – https://prnt.sc/fYC6xXLO6Ew2
The popup can be easily managed in WP Dashboard > Settings > Popups tab and Layouts > All layouts > MailChimp Popup.
Would it be possible for you to submit a Pre-sales ticket at https://themerex.net/support ?
Thank you!
Hi, I just bought your theme on Envato Elements, but i’m getting the error “You Must Call the Content Function” when i try to edit a header with Elementor in “Layouts”
Can you explain me how to fix it ? 
Thank you !
Hello,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to obtain support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hi there, I’m getting this error when triyng to submti a support ticket: 403: Item is not found on the validation server!
All I want to know is how do I change the category button colour on the single blog post pages? https://iesisurban.com/new-website/
It’s a cream that I do not want.
Hello,
Thank you for choosing our theme!
Theme colors can be easily changed in the admin panel: Appearance -> Customize -> Colors – https://corbesier.themerex.net/doc/#customizer_settings_color_scheme
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
Hi !
I’d like to know if your theme “Corbésier” is working with the latest version of Wordpress (6.2) (It says “tested up to version 5.8” on envato elements, and “6.0” here on Themeforest)
Thanks !
Hello,
Thank you for your interest in our theme!
Sure. Corbesier is fully compatible with the latest version of WordPress. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Support RTL ?
Hello,
Thank you for your interest in our theme!
Sure. Our theme supports RTL text direction (compatibility, without rtl-demo content).
Regards.
My purchase code is not working in your support or on my site installation
Hello,
Thanks for reaching out to us!
Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
Presales question: has the theme a filter for portfolio categories? Thanks.
Hello,
Thank you for your interest in our theme!
Absolutely! The theme includes the filter for the portfolio by categories. Please check the example at https://corbesier.themerex.net/portfolio-details-view/ Just hover on ‘All’. Here is the screenshot – https://prnt.sc/B3Lsbun3NGl0
Regards.
Hi how do i add the title to the blog page?
Hello,
Thank you for contacting us!
You can easily change ‘Blog Standard’ text at https://corbesier.themerex.net/blog-standard/ with the .pot language file – https://corbesier.themerex.net/doc/#theme_translation
If you use a custom header style created with the Elementor, please make sure that you add Layouts: Title block to this layout. In case you still have issues, create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
Will you be updating this Theme?
Hello,
Thank you for contacting us!
Sure. Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: https://corbesier.themerex.net/doc/#installation_theme_update
Currently, we are planning a new update. It will be released in a while.
Regards.
Hi, on your site the template is at 49$ since days but here it is 69, how can we have the reduction ?
Hello,
Thank you for your interest in our theme!
Please submit a Pre-sales ticket at https://themerex.net/support Our Team will be glad to assist with your request.
Regards.
looks AWESOME!
Thank you for the feedback! Much appreciated!
Amazing theme!
Im using this with Envato Elements but I need a little help. Please, can you help me?
I just need to translate some terms in “related posts” are. The terms are:
“Next”, “Previous” and “You Also May Like”.
I tried with Loco Translate. I found these terms, translated them, but it dont show on front page. Im missing something? I need to do this in a php file?
Hope you can help me.
Thank you very much!
Hello,
Thanks for reaching out to us!
The theme has a language .pot file allowing to translate all the text strings either with Poedit software or Loco translate free plugin. Please review this guide – https://corbesier.themerex.net/doc/#theme_translation
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hi ! Nice work ! Presale question. Is it possible to customize the page header adding a background image behind the title ? Thanks for your reply.
Hello,
Thank you for your interest in our theme!
Absolutely! You can easily add the background image and customize header layouts with Elementor page builder under Layouts > All Layouts – https://corbesier.themerex.net/doc/#customizer_settings_header
Regards.
Hey there, some Pre-sale questions:
1) This comes with Elementor or Elementor Pro? I’m looking to convert this theme int a Business Consultant style, hopefully this theme has enough components to make it work.
2) The strike-through hover effects on the main menu, can that be disabled? Are there more header style options?
3) Support via Email or Support Portal? And turnaround time for a response?
4) Theme & bundled plugins update vie Envato Market plugin?
Let me know. Thanks!
Hello,
Thank you for your interest in our theme!
1. The template is fully customizable, flexible, and great to use, so you will be able to easily modify it to your needs and create a truly unique site. Besides, it is built with Elementor free version. We do not include Elementor Pro in the package. However, the theme supports Elementor Pro. Please feel free to use it.
2. Absolutely! The strike-through hover effects can be easily managed with Elementor – https://prnt.sc/_FNHpos0VX2P The theme offers a huge variety of the header style options – https://corbesier.themerex.net/doc/#customizer_settings_header
3. Our support assistance is provided via the support helpdesk at https://themerex.net/support/ Standard Ticket Response time is within 24 hours. But we will do our best to assist you as soon as possible.
4. The theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: https://corbesier.themerex.net/doc/#installation_theme_update
Regards.
Thanks for the detailed response to my pre-sale questions, that’s a good sign. I just purchased the theme + 12 months support. Will submit a ticket if I have questions or issues.
Btw, initially I will Activate this theme on a different domain to customize the theme. Once it’s done, I’ll need to migrate the site over to another domain, so how do I deactivate the previous Activation in order to Activate it on the new domain & web hosting provider?
Oh never mind on my Activation question, I just noticed there’s a Disconnect domain button. Got it.
TICKET #66227 – Thanks.
Hello,
Thank you for choosing our theme!
Sure. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://corbesier.themerex.net/doc/#domain_disconnection
Thank you for submitting a support ticket. Please expect a reply shortly.
Regards.
I forgot to click Disconnect, so I’ll need my purchase code to be reset. So I can register it on a different domain ASAP. Ticket #66227 – Thanks
Nevermind, I was able to track down your one time disconnection service option, so I was able to reset the activation code myself. Thanks.
Great! We are glad that you have managed to disconnect the domain.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Have a nice day!
We requested assistance with an issue and the support responded quickly and resolved everything perfectly.
Thanks a lot.
Thank you so much for your feedback! We are so happy you enjoy our service!
Have a nice day!
Good luck!
Great Work,Congratulations GLWS
Congratulations, Best of luck with sales
Great work
