Discussion on Core | Photography

Discussion on Core | Photography

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8189 comments found.

krartec

krartec Purchased

Hello, I update wordpress today (5.9.2) and the home galery doesn’t work anymore. I try everyone and it keppes loading forever. Before the update was ok. Can you help me? Thanks a lot.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

krartec

krartec Purchased

Hi, my support has expired, but I think the problem is with wordpress 5.9.2 version, will you verify in this case? I tried to submit a ticket but I can’t. Thanks

We are sure that our theme support WordPress v5.9.2

Could you please provide WordPress and FTP accounts using the contact form on this page https://themeforest.net/user/ThemeGoods

We will check it for you.

Hi, I really love this theme, specifically the homepage presentation, perfect for my portfolio. Is the theme still supported? it seems it hasn’t been updated in a while. Thank you

Hi,

Thank you for purchasing.

Yes we always support all our themes to make sure it support the latest version of WordPress.

the theme was updated over a year ago..any plans for updating or is this now the “end of life” for this theme?

Hi,

Thank you for your interest.

We will keep updating the theme to make sure it support the latest version of WordPress.

and being compatible with elementor, given that its a major page builder is also a good idea

for my clients site: i submitted the problem with the menu when the phone is horizontal, the menu is behind the gallery

on the demo the gallery movement is way to fast…is there a speed control?

Hello, How can I apply the sample as seen on the preview? I imported the ‘core_sample_contents.xml’ however for example the “2 Column” page looks empty just the title.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello No menus on all mobile device / Please fix it. www.thomasobrien.fr/photography

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I am experiencing the following error – “Error thrown Call to undefined function split()” – can i get some help addressing it?

Thank you.

The errors come from 3rd party plugin you are using related name “colorbox”. Please try to disable all 3rd party plugins to see if it fixes the issue.

I’ve disabled it but still have the issue

Please extend your support so we can continue providing support for you. Thank you for your understanding.

1. The menu layout for mobile looks a bit, um, really bad. It looks like a mobile layout from 10 years ago.

2. The gallery flow has problems: - missing reflections like it looks on the sample - not centered like it looks on the sample

It is not centered properly. For example, if I have 5 images, the first image loads on the center, so everything on the left of it is empty. If I have 5 images, no.3 should be on the center.

Contact page: captcha does not work. The text does not show up.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi,

there seem to be some compatibility issues with php 7.4 – mostly related to curly brace syntax depreciation as far as I can tell. Any plans / timeline for fixing those?

Thanks!

Hi,

Thank you for purchasing.

We will release the update for PHP 7.4+ soon. Thank you for your patience.

Gallery edit drag and drop doesn’t work with v6.2. I can’t order pictures

Hi,

Thank you for purchasing.

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods

I will check it for you.

There is a problem in video portfolio on mobile… Youtube videos can not fit in screen… http://ylmzyldrm.com/videography/

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Ok i did submit a ticket

Can you response my ticket please, you additional css does not work

Uploading and ordering images in gallery doesn’t function properly

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme please. You should be able to download the update from Your Accounts > Downloads.

Hi, I deduce that the answer will be no or in the future, but can I somehow insert in the images of a gallery a link to an external page? For the number of requests I think it would be a great asset. Thanks.

Why I installed core_sample_content.xml homepage image without reflection, the distance between the image and the menu is very small, different from the demo photophoto.cc

The size of the mobile picture in homepage is smaller than the demo

Hi,

Thank you for purchasing.

You can enable it from Core admin > Blog Portfolio > Enable/disable image reflection (for image flow).

Hi, Im having troubles with Header page titles, theyre huge, I tryed to change the screen.css but doesnt work, and the core font sizes and types are disabled…

My online website: https://www.cesartorresphotography.com/?page_id=15

Any help? thanks, Cesar Torres

Hi,

Thank you for purchasing.

Could you please go to Appearance > Customize > Additional CSS and add below code.
.page_caption h1 {
  font-size: 50px;
}

Hi, I added the code but no changes…

The problem is solved, dont know how, tried today and the “Page header font Size” on Theme Setting its enabled for the firts time… and i can change the size. thanks

Hi, somethings is not working with your theme demo.

Please check “Home” and “Skins” selections. There’s potential in this theme but I need to see this options before purchase.

Thanks!

Hi,

Thank you for interesting.

I checked the demo site skin option and it seems to be working fine. Please see video screencast here https://streamable.com/uuvn9l

Thanks for sharing… this is weird, I tried in different browsers, please check how it looks from my end https://streamable.com/hvgbvo

jQuery errors after 5.6 update.

Uncaught TypeError: jQuery(...).uniform is not a function Uncaught TypeError: Cannot read property ‘msie’ of undefined

Can not update galleries and missing items on pages. Do you have an update?

core-v6.1.installable.zip is the file to be uploaded?

is the theme compatible with WordPress 5.6?

Yes it should be working fine there.

Hello ! I don’t know if anybody has had the same problem, but I can’t find any solution to this bug : the fullscreen gallery doesn’t work on my website, anybody has an idea? Thanks !

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme please. You should be able to download the update from Your Accounts > Downloads.

Hello ! Yes I have the latest version of Core theme, 6.1. And it still doesn’t work. All the other gallery templates are ok, but the fullscreen one is not. FYI, I have no plungin installed. Can you help me?

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods

I will check it for you.

The plugin you recommend for upgrading is more than a year old and has not been tested with the last three WP updates. Do you have an alternate method to upgrade? Thank you.

Hi, your template have problem this elementor, we have two image product i can send image

Hi,

Thank you for purchasing.

Currently our theme isn’t integrated with Elementor page builder. We will consider to add it into the future if there are many requests from customers.

I use it and my product goes into dual display. how can i fix this?

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