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Hi. This template, which i bought, seems not be updated to actual version word press 4.5.3. Have many difficulties to work with the dashboard. When do you think you will update this theme?
Thank you for purchasing.
The latest version of theme support WordPress 4.5.3 already. So could you please make sure you update to the latest version of theme please.
Hi, my contact form recently stopped working. i have since fixed it. is there any way i can retrieve emails that were sent during the time it wasn’t working? thanks
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I have purchased this Item but my support has expired.
I found that renewing support costs 34$ for 6 months, which almost like the price of the theme!
I only have a simple question – is it possible to add custom CSS to remove the header display in pages?
Could you provide URL of your site please.
It works, thank you!
You are welcome
Btw, Could you help us rate for the theme please?
Is there a way to add members to this theme, so they can each have there own galleries?
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Do you have a theme like this that has members, for my use i needed member to have there own galleries, this is for a non profit online art gallery, Not much use with out members. Thank you for you quick reply.
I read all the threads for the imageFlowXML.php, contacted my server and they said my file was fine… it had been working since the day I bought it, but it seems that the upgrade of wordpress has something to do with it, also it doesn’t work when I upgrade to the latest version of Core… any advise would be helpful here.
Could you provide URL of page which has issue please.
Hello, emilydawnportfolio.com Thank you!
We couldn’t visit your site. Could you please check if it’s down.
Yes, it’s live… the only thing not working are the images that are not loading.
Here is error on your site.
Basically flow gallery script file can’t load on your site. It’s returns forbidden error. Please contact your webhost. They should be able to see errorlog and correct the settings.
I tried but it requires to buy the support again, and as i said before my support has expired
Hi, I just need to know why the mobile site is not displaying images or videos? My site is www.liftedweddings.com and it works well enough on a desk top but most people look at the web through their phones. How can this be fixed?
I just tried updating my site, but it lost all of my color preferences and logo… how can I keep this from happening?
Please update using this method. Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
I have tried to submit a ticket but it’s not accepting my Purchase Code even though I have 3 months of support left and that I’ve submitted many tickets before… I tried copy-pasting, typing it myself, and typing it without hyphens, how can I fix this?
Could you please post your question here. I am happy to help you.
I have 3 problems that I would like to solve:
2. I have not been able to make the sidebar from the pages work. I tried including “blog” and “contact” and nothing appears on the page. How can I fix this?
3. For some reason, I am unable to change the fonts in my them since I deactivated/activated it. It sends me here - https://fonts.google.com/ and to activate fonts it seems I have to do this: “To embed your selected fonts into a webpage, copy this code into the <head> of your HTML document. ” which I still don’t understand. how I can solve this?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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