Web Themes & Templates

Discussion on Core | Photography

ThemeGoods

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8166 comments found.

Monael

Monael Purchased

Well what happened with the responsive factor of the template? My website looks nice on PC but looking at mobile – it is disaster! The galleries somehow make thiner one of the column – looks awful. Also menu is covered with headlines and logo on first page. I am not going to renew support because of that. I want simple answer why your template is not responsive as it promised on mobile and tablets? :(((

Hi,

Thank you for purchasing.

Could you please provide URL of page which has issue please. I will check it for you.

Monael

Monael Purchased

Hi, thank you for getting back to me. This is my website www.martinakaderkova.cz. I had to switch the homepage to Kenburns, because the Flow mode does not look good on iPhone (it is not responsive – the menu does not align:(( and it looks really bad). I did print screen of the template on mobile just to show you that there is a problem with the template itself and its responsiveness. You should work on some update as it is not only my website but also on Envato I see it like this in mobile mode… I can send it to you if you let me know your email address. Or look at your template on mobile 7 or 8.

Welll if I have to use Kenburns, then I would prefer dark skin on homepage, but than the pages look really strange in dark mode – they are black and grey and all the pictures have framing in grey? You cannot see it on the template:( It would be great, if it was kept simple and minimalistic, which is the reason why people buy it.

Also there is not a widget for Facebook etc. to use for example in Contact? Only on homepage? What a pity:(

Thank you

Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods

Please also provide screenshots of pages you want to make change so I can check it for you please.

​Hello! I wanted to update my WordPress Site and i saw that there is no new update for the Core Theme! I really need this update to use my Plugins for my Website! Can you please help me? Otherwise i can´t use this theme anymore – this would be really bad for me.

Best Wishes, Janett Küther

Hi,

Thank you for purchasing.

First, please download from Themeforest > your account > downloads . Then you will find core….installable.zip

Open your WordPress Dashboard and install this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

Then you can upload new version of theme installable file via Appearance > Themes. It should update the theme.

I installed the theme on a brand new wordpress. The galeries function (order, drag and drop) doesn’t work on Edge/Firefox/Chrome. The Image Flow function doesn’t work. How this theme could be so high voted ? I sent an email to ask for a refund, no answer for now. Is there any support available ?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

We are sure that our theme’s gallery works properly. Let us create an example for you. Looking forward to your ticket.

Also please let me know your ticket ID so I can help you quicker.

I created tickets with all information.

Hi, how can I add text in my home: https://www.collezionecalciocimeli.com

I need to insert same row of text before image.

thanks

my ticket is 2367518

Hi,

Thank you for purchasing.

Our support staff replied your ticket. Could you please continue there.

Hello, Ive been using this product for years. I’d like to add a tiktok social media icon to the already existing social media group on the top left. Can you tell me if its possible please? or direct me to a way on doing it? thanks best regards akram

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

Hello, is this Theme still working with the latest Wordpress-Version? We are helping a customer who is using the Theme Core 5.1.4 and he can’t see the Gallery-Images in the Backend.

Please login with your purchased account so we can continue providing support for you.

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