ThemeGoods

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8137 comments found.

Can you include videos in the full screen mode with lower thumbnails?

Hi,

Thank you for interesting.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

In full width size template… below 960 px width the content wrapper acts as it has a sidebar and gets shrink.. If i remove “sidebar_content” class… its width works fine..

Hi,

Thank you very much for sharing this.

groov2

groov2 Purchased

Hi,

I am all of a sudden getting this error on my website:

Warning: session_start(): open(/home/content/64/6399064/tmp/sess_i6lpjggerlo7bjfg7qtk9hdna5, O_RDWR) failed: No such file or directory (2) in /home/content/64/6399064/html/wp-content/themes/core/index.php on line 8

I have updated wordpress and updated to the newest version on the theme. Any thoughts?

Hi,

Thank you for purchasing.

From error message you provided. It’s issue with your server PHP session setting, basically it’s server issue so you have to contact your webhosting provider to correct that part.

I’m having issues with video portfolio displaying on my website at www.violetavillacorta.com/videos. I had them in Flow, but it stopped displaying them on that page. I had to manually enter the shortcode for each video on the Video page and select default template for now to have them work. Couldn’t figure out the issue with my web tech. Anyone else having issues with portfolio displaying?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

The theme says I can drag and drop to reorder my homepage gallery. Drag and drop does not work, and I can find no other way to reorder my gallery on the Core homepage. What do I do?

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme v5.7

Also please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

I am on version 5.7 and no plugins are enabled. Drag and drop does not work in galleries.

Hi,

Could you please provide WordPress and FTP accounts here please https://themeforest.net/user/ThemeGoods

Isiste

Isiste Purchased

Hello, After installing the “smart slider” plugin, the slideshows are not displayed correctly or are not displayed at all. The developer of the plug-in said to me: The problem there is, that your theme is using too strong css codes, which are modifying the maximum width and height of almost every element. Is it possible to change that? Thank you

Hi,

Could you please upload it online and post URL of image here please.

Isiste

Isiste Purchased

So, I put the screenshot on a new web page :

http://www.samuelrossie.com/screenshot-problem/

Is it ok for you ?

Best regards,

Hi,

Thank you for your info.

Could you please provide browser name and its version you are having issue please? Because I checked in the latest version of Google Chrome but it doesn’t have issue you mentioned.

JJen

JJen Purchased

Fantastic theme! Everything works beautifully.

I am having one minor issue however: the social media profiles. They simply will not show. I’ve tried both typing in the full URLs, and just providing the user names after the #. Am I stupidly missing a step?

JJen

JJen Purchased

Well, it seems it’s a web browser specific issue on my end, in regards to the social media profile icons not showing. They seem to show on every other browser, except for Google Chrome. (The latest version – 60.0.3112.101.) Not entirely sure if this is something that needs to be addressed, but! May as well make note.

That aside, thanks again for such a great theme.

JJen

JJen Purchased

Okay, I figured it out. It’s the Ad Block Plus extension. It’s blocking the icons, for whatever reason. (Feel free to ignore my previous confused comments.) XD

ok great! :)

“Hi, i’m using the theme but i don’t visualize social icon and copyright on mobile. What is the issue?”

can you help me please?

Sorry we can only help your questions when you logged in with your purchased account. We can’t verify your purchase from this account.

excuse but theme was buy of the old webmaster I need update about the responsive version can you take me info please

Dear Sir, Could you please test if your theme works with the Social Gallery WordPress Photo Viewer Plugin? https://codecanyon.net/item/social-gallery-wordpress-photo-viewer-plugin/2665332 I look forward to hearing from you as soon as possible!

Thank you!

Hi,

Thank you for purchasing.

We will test on the plugin if there are many requests from customers. Thank you for your patience.

Hi, I saw you also answered the same to another question regarding this plugin before! I am hopeless!

Doesn’t seem to work with the mailchimp plugin.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

hi, i just found a huge bug. if using one image in multiple galleries it won’t keep the sort order. if i want to have that image to appear at first in one gallery and at last in another, it’s impossible to do so. that means the sort order of each gallery is not independent which is a huge downside of the theme. can you fix this please?

Hi,

It’s quite hard issue with default WordPress listable class. We are working on it.

any news on this, you are not talking with me in the support channel since 6 days – that’s pretty awkward!

Hi,

I replied your ticket. Could you please check there.

In the gallery options it says gallery short code is [gallery] but when I put that into my page it’s just blank. I was hoping it would make thumbnails to each gallery. Is it supposed to do that?

Hi,

Thank you for purchasing.

Really sorry theme doesn’t have any gallery shortcode. You have to use gallery template option to create gallery page.

Hi, through a plugin, I’ve been able to edit the snippets of my site, but with your theme, I can not edit the snippet of the homepage. How could I solve it ??

Hi,

Thank you for purchasing.

Could you please provide more detail about “snippet” you want to edit please? I am not quite sure what it is?

Hello! Nice theme! I would like to buy it but I have a question: can i add a caption to an image in a ColorBox lightbox? Thanks!

Hi,

Thank you for interesting. Really sorry it doesn’t support that option.

Uhmm. I have requested a refund for a mistaken purchase, it has been 7 days with no answer at all. Why is that?

KasiaNG

KasiaNG Purchased

I can`t add any photos to the new gallery. It is really big problem :-(

Hi,

Thank you for purchasing.

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

If you still have the issue. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

aciranna

aciranna Purchased

No random option? Crazy

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