ThemeGoods

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8089 comments found.

Hi. This template, which i bought, seems not be updated to actual version word press 4.5.3. Have many difficulties to work with the dashboard. When do you think you will update this theme?

Hi,

Thank you for purchasing.

The latest version of theme support WordPress 4.5.3 already. So could you please make sure you update to the latest version of theme please.

Hi, my contact form recently stopped working. i have since fixed it. is there any way i can retrieve emails that were sent during the time it wasn’t working? thanks

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, I have purchased this Item but my support has expired.

I found that renewing support costs 34$ for 6 months, which almost like the price of the theme!

I only have a simple question – is it possible to add custom CSS to remove the header display in pages?

It works, thank you!

You are welcome ;)

Btw, Could you help us rate for the theme please?

With pleasure :)

Is there a way to add members to this theme, so they can each have there own galleries?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

Do you have a theme like this that has members, for my use i needed member to have there own galleries, this is for a non profit online art gallery, Not much use with out members. Thank you for you quick reply.

I read all the threads for the imageFlowXML.php, contacted my server and they said my file was fine… it had been working since the day I bought it, but it seems that the upgrade of wordpress has something to do with it, also it doesn’t work when I upgrade to the latest version of Core… any advise would be helpful here.

Thank you!

Hi,

We couldn’t visit your site. Could you please check if it’s down.

Yes, it’s live… the only thing not working are the images that are not loading.

Hi,

Here is error on your site.

http://www.emilydawnportfolio.com/edp/wp-content/themes/core2/js/jquery.ppflip.js?ver=4.5 Failed to load resource: the server responded with a status of 403 (Forbidden)

Basically flow gallery script file can’t load on your site. It’s returns forbidden error. Please contact your webhost. They should be able to see errorlog and correct the settings.

Hi i have bought the theme and my support has expired, my site is working great: http://eltallerarq.mx/ i just have 1 question regarding the “FullScreen Slideshow Style” is there a way to just remove the miniature images of the gallery that appear at the bottom???? I am using it as my homepage slideshow and my client doesn´t like the miniature pics. Thank you so much

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I tried but it requires to buy the support again, and as i said before my support has expired

Hi, I just need to know why the mobile site is not displaying images or videos? My site is www.liftedweddings.com and it works well enough on a desk top but most people look at the web through their phones. How can this be fixed?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

bigmango

bigmango Purchased

I just tried updating my site, but it lost all of my color preferences and logo… how can I keep this from happening?

Hi,

Thank you for purchasing.

Please update using this method. Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

I have tried to submit a ticket but it’s not accepting my Purchase Code even though I have 3 months of support left and that I’ve submitted many tickets before… I tried copy-pasting, typing it myself, and typing it without hyphens, how can I fix this?

Hi,

Thank you for purchasing.

Could you please post your question here. I am happy to help you.

I have 3 problems that I would like to solve:

1. I installed the plug in Gravity Forms ( http://www.gravityforms.com/ ) – a plugin to create forms. It’s working perfectly except for every time I want to delete a field. I tried deactivating all my other plugins but they were not the problem. I tried changing the theme and had no problem deleting fields. I contacted Gravity Forms support and they told me to ask you to  “ change how Theme Goods load their scripts, so the scripts are only included on pages which need them because including scripts on pages which don’t need them can cause JavaScript errors” which is currently causing the fields to not be deleted properly when I try to use the plugin. Could you help me with this? I am currently using the version 5.5.3 from Core. 

2. I have not been able to make the sidebar from the pages work. I tried including “blog” and “contact” and nothing appears on the page. How can I fix this?

3. For some reason, I am unable to change the fonts in my them since I deactivated/activated it. It sends me here - https://fonts.google.com/ and to activate fonts it seems I have to do this: “To embed your selected fonts into a webpage, copy this code into the <head> of your HTML document. ” which I still don’t understand. how I can solve this?

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