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Hi, somehow doesn’t work flow in galleries and on home page. shows only loading… everyting else is great. what’s the problem it can be?

and find out that doesn’t work contact form

1. Please contact your webhost and ask them why this URL

is forbidden on your server.

2. Please make sure your Wordpress URL setting is “” not “”

Once you change URL setting. Try to remove current contact page and create it again please.


Please email back to

The core theme is in three of the company’s sites. For we are having he same problem a user posted about 7 months ago

“mykjones: I’m noticing when my browser is minimized the site isn’t responsive. My top menu is being covered by the flow gallery. Also the same problem when i view it on different tablets & smartphones. Are these issues being addressed? I’d hate to have to re-do my site after all the work i’ve put into it and such a great template. All the best to you!!”

How can I fix this? please let me know.

Thank you

On mobile devices it will display main menu as dropdown selectbox as you can test on your site too.

or you have to reduce your logo width or menu items because there is not enough space so it pushes menu down.

Hello! I’ve been using the theme with no problem so far but the other day I updated my word press version and now nothing works, I tried to make some changes and the page just show up blank. Do I have to update the Theme? or do I have to reverse the word press updated? and how can I do any of those without loosing all my information? thanks!!

I already backed them up using filezilla now what do I have to do? can you please explain me step by step or in more detail? Thanks

if I replace all theme files and upload them using an ftp account aren’t all the changes i made are gonna be erase?

Yes it will be replaced so Please backup your changes first before updating.

Also is there a way to add a search bar in the navigation area. I found several versions of code for it but it was not responsive and didn’t gell with the core theme. Please advise.

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

But I will add it into the future if there are many requests from customers

Hello, I recently purchased your theme… I can’t seem to get the flow gallery to work on either the home page or linked to any other pages, either. It only shows “loading.”


Provide URL of your site please. – also, the responsive format is not working on the iPhone for this page –


Could you enable flow gallery so I can test please.

Hi I would like to remove some unnecessary social media icons. May I know how? Thanks!

You can remove some social icons using Core admin > Social Profiles.

Background music does not play and no audio icon on top right of screen, please help.

Running on WP 3.7.1 and Core theme 5.1.1

Sorry missed that you MUST upload all 3 formats. It plays now but another problem.

The background music does not loop? I think this should be a standard feature since people usually use short loops for small file size. Now the music only plays once, and then stops.

Social Media Icons do not appear when on responsive mobile view.

When using logo image higher than 50px, page titles overlap logo on responsive mobile view.

If you can’t fix this for any reason, perhaps tell us how to disable the responsive behavior.

Open header.php remove line 42

I love the way how galleries are presented. The only thing i can not do is to show them and separate them based on the category.

The thing i like to know is if it’s possible to have multiple galleries or previews of them on 1 page. a gallery index page so galleries can be chosen on 1 page.

For example: 2 column gallery based and separated with category name with multiple galleries.

I hope my explanation is correct or understandable

Basically you can create 2 different galleries. Then create 2 separated pages for that 2 galleries.

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.


I’ve nearly finished building a site with the theme but have found it’s not possible to view it fully on an iPhone. I can only see the home page and wonder is there something I can do about this? Any advice very appreciated.


Thanks for your reply. I started developing the test site a little while ago and am using v4.6 of the theme – has it become more responsive since then? I will definitely update to the latest version when put the site in client’s domain. Currently the test site is password protected – can I send you a private message with URL and log in details if you’d like to view it? Thanks

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

Thanks – I’ll do that.


Does your theme support “WP Retina 2x” plugin for working with Retina and non-Retina displays?


Sorry I can’t guarantee on 3rd party plugins but I will test them if there are many customers requests

hi problem here with /wp-content/themes/Core/js/fancybox/fancybox_overlay.png

the better wp security in logs 404 errors generate many of this!, but in this folder, that file is missing so, wtf?

HI PeeraPong

I have a problem with duplicate titles

It shows on all of my galleries…. how do I disable the Fullscreen button/feature, since It’s no more possible in Core Admin.

Also My Fashion Blog shows duplicate meta description, Is it possible change description for each blog page ?

Thank you Tanya

1. You have to create a page and attach gallery to it instead of directly link to the gallery.

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

2. Sorry it doesn’t support that.

I have the template directly linked to the galleries for almost 2 years….

So If I attach all the galleries to pages, Do you think it would harm my current image position on google ?

Thank you for quick answer.

I don’t think it will be effected on Google because you still have the same image URL. Just change image gallery page.

HI. Any idea why I can’t use the Blog pages? I have add new post for it does’n display.

Also, is there a documentation on how to use sidebars?

When you create a page, did you select side bar for it? then you can add widgets to sidebar using Appearance > Widgets.

yes, but the widgets don’t display

Could you send your Wordpress account and FTP detail please. Also please provide URL of page which has issue please.

Hi PeeraPong,

Thanx for the great theme!! Just like some others we cannot view the site in ‘flow’ mode. It says ‘loading..please wait’. Our site is Wordpress and siteadres are with the www. On the admin panel of the website (direct admin) we don’t see anything wrong. Could be some sort of setting that we did not activate?

Hello everybody, because flow did not work on our site, we did a little research and installed Wordpress on our NAS and installed Core for testing purpose. Flow works like a charm, so it seems the problem is our webhoster. Tomorrow I wil contact the guys.

OK great ;)

Please could you add captions to the Core Image Flow gallery? In admin it says “Display image title in lightbox”. When I click on a image in Flow it seems to be the lightbox that pops up, but I don’t get any title even if I enable it.

Did you activate Core admin > Blog Portfolio > Display image title in lightbox?

Yes of course ;)

Could you send your Wordpress account and FTP detail please. I will have a look.

I purchased this awhile back. Everything has been great but I just went to my site and it’s not allowing me to adjust the menu galleries. Also on my site the clients page should be a drop down menu with several different galleries but it doesn’t drop down at all…..

Provide URL of page which has issue please.

Gallery flow is not working on main page of my site. checked your troubleshooting faq for gallery flow and none of them worked. Also i see you posting to other customers about this file not working with their hosts (mine is go daddy). can you give some more advice on how to fix the problem? here is my site. i have two domains with same version of wordpress (3.7.1) and your same theme and one works with gallery flow, and the other doesn’t.

Could you send your Wordpress account and FTP detail please.

sent you my info. still haven’t heard back yet.

Patience my friend. I will reply your email.

Hi there,

My gallery flow seems to work only on the main page. All other categories in subsequent pages do not work. Please help? I have posted previously with other questions unanswered (but i have worked those out now.) It seems other users are also facing this issue?


Provide URL of page which has issue please.