Discussion on Corona | Medical Pharmacy WooCommerce WordPress Theme

Discussion on Corona | Medical Pharmacy WooCommerce WordPress Theme

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39 comments found.

Sticky header is not working properly, main header taking all place. check On link. https://www.goodhealth21.com/

Hi there,

We do apologize for the inconvenience!

Please open a ticket on our support channel https://themeftc.ticksy.com. We will help you change the header as you want.

Thank you for your feedback!

All the best,

ThemeFTC

Kindly Reply on ticket

Hi there,

We have changed the sticky header as you want and replied your ticket #2985775. If you need further assistance, please let us know via the ticket.

Thank you!

Подскажите в какой папке нужно переводить слова Home,Cart,Wishlist, Account в мобильной версии

Hi there,

Please use the Loco translate plugin.

If you need any help, you can open a ticket on our channel support https://themeftc.ticksy.com/

We are willing to help you.

Thank you and stay safe!

ThemeFTC

Powerful Ajax Retail Filters in Shop pages does not work, please include in the documentation! I migrated from the domain and took the opportunity to update the basket and I was unable to reinstall with this functionality!

Hi Wilker,

Please provide us more details to your ticket #2540023.

We are willing to help you.

Thank you,

ThemeFTC

Hi, after installing the theme and importing demo content. I am not showing AJAX Product Filter and also Lazy loader keeps spinning. I have sent you support request on your support website. Please look into this. Thanks.

Hi,

We replied your ticket. Please follow it.

Thank you,

ThemeFTC

excellent theme, but I believe that you should update some bugs so that there is no need to open a ticket, and also leave them just like the demo. I believe that correcting this and improving the documentation a little bit would be perfect. As soon as I update I download to check if it is ok.

Yes, thank you for your feedback!

is a great theme but I am waiting for the correction of errors, I believe that they updated the demo and forgot to fix the download version, because it has errors in the menu (menu is not fixed and floating on all pages, menu does not work on all pages in the mobile version, logo change does not change logo on all pages, it is necessary to edit the initial page for example, and even changing the background color of the menu does not changes!)

Hi ,

We do apologize for the inconvenience!

Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the specific logo for the homepage there. It will receive the logo you have set from the Theme Options. Because each Homepage has a different logo.

Regarding to the menu, our developer already resolved it and replied your ticket. Please follow it.

Thank you for your feedback!

Best Regards,

Martin

can I change only the color of the menu bar?

Yes, you can. Thanks!

Your website says that the theme has Multi-Headers but i do not find any option to switch Header Layouts.

1) Also If i want to center my logo and move the Navigation below it with other Icons what do i do ?

2) What type of image should i upload for 360 Degree product viewer.

3) Theme contains lots of Bugs, inspite of setting the logo in the theme options it still doesnt reflect to the pages unless its specifically changes in the page options.

Hope to see a fix for all of these.

Kindly Reply.

Hi,

1) Currently you can only choose to display the header-layout in theme option, if you want to edit more then create a ticket we will help you.

2) When you edit the product, there will be a gallery of 360 photos, upload the photo of the product at different angles, into a 360-degree photo rotation to get the best view.

3) It is the way to set different logos for each page. It is not a bug. You can go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the specific logo for the homepage there. It will receive the logo you have set from the Theme Options.

Thank you for using our theme!

Best Regards,

In catalog mode Related Product , UpSell Product & sliders are not loaded properly. It breaks the page. Is there any update for this bug ??

Hi ,

We do apologize for the inconvenience!

Please open a ticket on our channel support https://themeftc.ticksy.com and provide us more details.

Our developers are willing to help you.

Thank you for your feedback!

Best Regards,

Martin

Hello, How do I disable the sticky feature of the header menu? Is there a setting for this on the panel?

Hi,

Yes, please go to Admin Panel -> Theme Options -> General -> Header -> and turn off Header Sticky option.

You can follow your ticket #2309397 for more details.

Thank you for using our theme!

Hello, I have submitted ticket number #2248434. The problem seems to be the theme not the Dokan plugin because when I changed themes, the category dropdown in the “add product” page appears so I can add a product. When I activate the Corona theme, the category selection disappears.

Hi ,

We do apologize for the inconvenience.

Please follow your ticket.

Our developers already replied you.

Thank you for your feedback!

Best Regards,

Martin

I want to buy this theme , but is it possible to check its innder functions before? like a demo admin panel?

and i also want to know how fast is the support of this theme?

Hi,

Thank you for interesting in the our theme!

Unfortunately, we don’t have admin panel demo.

We’ll get back to you within 8 business hours (Monday – Friday).

It is a bit delay at weekend.

Best regards, Martin

When the theme is going to be compatible with woocommerce 3.6.x?

Hi,

Thank you for your feedback!

We will update it very soon in next version.

For now, please open a ticket on our channel support https://themeftc.ticksy.com and follow it.

Our professional technicians are willing to help you update it for your site.

Best regards,

Martin

On updating the theme all my theme options and design are blank. How can this happen?

Hi,

Thank you for your feedback!

Please open a ticket on our channel support https://themeftc.ticksy.com and follow it.

Our professional technicians are willing to help you.

Yours Truly,

Hi Support Please help me for the followings 1. I want to change the Footer logo, how can I change it? 2. I want to remove the Banner image at the top of the homepage (above slider), how can I do that?

regards

Mansoor

Hi,

Thank you for your feedback!

Please open a ticket on our channel support https://themeftc.ticksy.com and follow it.

Our professional technicians are willing to help you.

Yours Truly,

Hi, your theme looks good to me, I am thinking to purchase it for a site. Following are my queries 1. I want to see how you have implemented payment methods on it. My client is interested to implement “Payment on Delivery” and “Credit Card” as payment method. Please reply do you offer these methods, if yes how these are implemented, because the sample site do not show these forms.

2. Please share the url for admin module of your sample website, I need to see few options.

regards

Mansoor

Hi Mansoor,

1. The theme supports all payment methods of WooCommerce and WordPress.

2. Sorry, we do not have admin demo.

Thanks!

Hi Support Please help me for the followings 1. I want to change the Footer logo, how can I change it? 2. I want to remove the Banner image at the top of the homepage (above slider), how can I do that?

regards

Mansoor

Hi,

Please open a ticket on our channel support.

Thank you!

Hi there, please can you confirm that shoppers will be able to filter by selection of colours, sizes etc at one time. Secondly. You filter option (side bar) does not show on the mobile version. The rest of the site seems amazing, I only need feedback on this to decide whether to buy it.

Thanks guys.

Hi,

Thank you for your feedback!

Yes, the theme supports filter by selection of colors and size…

Regarding to filter option on mobile, we will help you enable it.

Yours truly!

hi, how can i remove the label under of pictures? And Also how can i change thw queue?

The title of the product name…..i want to not show

We will check and answer you soon. Thanks!

Hi,

It is depend on where is product you want to hide.

1. Products on homepage. Please go to Admin > Edit page > FTC Products Widget Settings and FTC Products Slider Settings.

2. Products on category page. You go to Admin > Appearance > Theme Options > Ecommerce > Product Category.

3. In product details page. You go to Admin > Appearance > Theme Options > Ecommerce > Product Details.

If the problem is still persist then please open a ticket. We will help you further.

Thank you and good luck!

hello, how can i remove the (Size Chart) label ?

Hi,

Thank you for your feedback!

You can turn off Size Chart button on Theme Options > Ecommerce > product details > turn off size chart button.

If you need further help, please open a ticket on our channel support https://themeftc.ticksy.com and follow it.

Our professional technicians are willing to help you.

Yours Truly,

Hi! I installed this for a client and everything is great, except changing the logo in the theme’s option doesn’t reflect any changes on the site.

All other options seem to work fine.

Any ideas?

Hi,

Please go to Admin > edit page. Then change logo in the Header section.

Let me know then.

Thank you!

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