WPGalaxy

WPGalaxy supports this item

Supported

292 comments found.

When will the new WooCommerce be supported?

Any feedback on this?

Hello,

This theme has supported the new woocommerce version.

Regard

Hello,

After almost 3 years and among first clients, i have encountered a serious problem. after recently installing the new version I get this error Parse error: syntax error, unexpected T_FUNCTION in /home/napovan/public_html/wp-content/plugins/LayerSlider/layerslider.php on line 112 when trying to activate layerslider after deleting and reinstalling and upgrading theme ver

my licence is expired but hope we can figure this out as ive not had problems in the past. thanks

Hello,

Please send a ticket here wpgalaxy.ticksy.com and provide the wp admin account, let me check it.

Regard

Hello, i’m trying to use the password protected page for an item on my shop but when i put the password i’m redirected on the login page. Have you a solution for me?

Hello,

Please send a ticket here wpgalaxy.ticksy.com and please provide the WP admin account.

Regard

Hello, i have big problem with radio button in Wordpress Theme Corporative, in Woocommerce (Order completion – transport selection). All radio buttons are dotted – only the selected one has a slightly larger dot. It’s very unpleasant and in another theme it’s okay.

Please, give me an advice.

Thank you, Tom.

Hello,

Make sure your theme and woocommerce is up to date, if you still have the problem, please send a ticket here wpgalaxy.ticksy.com, provide the WP admin account and screenshot of your problem.

Regard

Hello,

i have my paid theme Corporative and Woocommerce updated. I have ticket too – (https://reedwan.ticksy.com/ticket/1312727/). But I still have no answer. It’s been a long time.

Thanks for help

Hello. The Visual Composer and LayerSlider WP module does not work correctly. Also requires you to enter the activation code. I need your help.

Hi,

Please send a ticket here wpgalaxy.ticksy.com provide the WP admin account.

Thanks

Hello, i have a bug on the cart page i can’t click on the button to valid the cart only on google chrome with this error : payment-request.min.js:1 DOMException: The payment method is not supported. Do you know how can i fix this ?

Hello,

Please send a ticket here wpgalaxy.ticksy.com, explain the problem with screenshot and provide the WP admin account.

Hi, I purchased before something like 9 months this theme. Now im moved to a new server and i wanted to upload the theme and begin work on it – but it is removed from my download page.

I can prove you that by the fact i have BACKUP from the last server which using this THEME.

Can you please fix this for me since i must finish working on this theme in the next few days?

Thank you,

Sure I purchased it my friend. I also have the theme files on my server. but it suddenly disappear from my download list.

Hi,

I can’t do something because you not show as my customer. You call the envato support for this problem.

Of course im not mate! thats why i cant download it too from my dashboard. I have your theme on my server. im using it but i somethings went wrong here and i removed from that from some reason.

What are we do? Because there is no way i will purchase this theme again.

Hello, Do you have any plan for an update of Page Builder Visual composer. Thanks

Hi,

Yes I have a plan to upgrade the visual composer on the next update.

Regard

Hi. Social icons do not work in visual composer. When you add them to a page, it does not load your configuration options. I mean when you add the new element of Social icons on a specific page. They do not load your settings. It does not work since the last theme update. Can this error be corrected?

Definitely Visual Composer does not work correctly. So far it has worked for me, but since the last update it does not work anymore.

Hi,

Please send a ticket here wpgalaxy.ticksy.com and provide the WP admin account, we will help you.

I tried to send a support ticket but I get the following message:

Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.

This is frustrating because before the theme worked correctly and after the last update has stopped working. That’s why I do not see the reason for extending my support license. Thanks for the help.

jcvikl

jcvikl Purchased

Hello, we installed theme with fresh download and service box settings inside visual editor doesnt respond. It is rolling forever. Please help. https://ema.marcelino.ninja/wp-content/uploads/2017/11/servicebox.png

Thank you, regards

Hi,

I have answered your ticket and just follow the instructions which I give you there.

regards

Rem5962

Rem5962 Purchased

just to let you know that I have also a problem with the last update of visual composer like robvazg on my site.

Rem5962

Rem5962 Purchased

Hello, Support is expired. Do you still want to check it ? I f yes, i need to upload the last version because i have actually the version : 2.9

Hi,

The latest version of this theme is 2.9. We will upgrade this theme as soon.

Regard

Rem5962

Rem5962 Purchased

Hi, yes in fact i updated to the lastest version of the theme but not for all : i didn’t update the visual composer folder because it didn’t works fine.

In making our website ADA compliant there is a blank title=”” tag I need fixed on content.php. Line 124 $out .= ‘’; I need the correct code that bring in the title of the past not a blank space. My guess is this: title=”’.get_the_title( get_the_ID() ).’” but want to double check with the developers of this theme. I would recommend you fix all of your blank title tags in a future release. Thank you.

Hi,

Thanks for your attention, I’ll check it for the next update.

Regard

I need an answer please.

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