Although I have my “hot products” set up to show 12 products in 4 columns, they are only appearing in 2 columns. Any ideas? They used to show in 4 and then changed.
Hi, please post the questions on support platform. Im currently changing it so there is some delay in answering. What theme version and woo version do you have?
Thanks! CosmeticoVersion: 1.8.1 and Woocommerce Version 2.6.8
A pre-purchase question: is Custom CSS function included in theme options?
Hi, yes it is.
Have the same issue. It really need an update, because I have so many errors and bugs right now…
Hi, Update coming on monday.
Which monday? Cause I really need the update…
Hi there, uploading tonight. after that just few h so the update will get accepted.
Please redownload the theme, everything should be fine there. Ive checked everything and everything mentioned was already fixed there. Update with new features will wait for new woocommerce version.
If you are having some trouble please post a thread on http://support.cb-theme.com I will be online.
When updating to the new Woocommerce the category page columns change from 3 to 2. I have checked that the theme/woo is set correctly. I had to perform a restore to the previous version. What seems to be the problem? I also saw that another purchaser had this issue. I looked in your support and see nothing that solves this issue. I need to get this site updated to the latest Woo 2.6.11 & WP 4.7.
After updating the latest version, at envato kit,
1) did a reset to the my translations on loco translate plugin, I tried to new but gave me this error in the pluguin that :
«New language Template missing
This bundle does not define a translations template file.
Loco can sync directly with the source code, but this can be slow if there are many files.
If you have trouble translating this bundle, consider asking the author for help.
“Cosmetico” 1.8.7 by cb-theme.com – Visit official site»
2.) in your woocommerce list (drag nad dorp), in the hot produts apears , now, all products, before are they were only the at promotions (sale).
Can you help me to fix this two points? Or tel me how to do it?
Hi, as you well know support is not handled here.
Anyway, 1/2 – Not possible. 1- you must have overwritten translation files or they got deleted after loco update.
2. make sure your woo is updated and products are set as featured. New woo requires this.
When are you going to update this? My website is bugged and it doesn’t work anymore…
Hi, what do you mean by bugged? Current version works perfectly with current WP and WooCommerce versions. Tested yesterday. There is no need for any update. Its 100% compatible.
And btw. support is handled on http://support.cb-theme.com
Hi, support is handled on http://support.cb-theme.com
Form – Cosmetico->APIs/WooCommerce
Hi, i have a question. How i set up product description on view: look https://loja.tridiumcosmeticos.com.br TKS
Hi, please post your questions on http://support.cb-theme.com
Hello, is this theme support arabic (RTL) language?
Hi, yes it does.
is the theme compatible with Stripe Payment?
Hi, yes it is now.
Although I have my products per page are set up to show 40 products in 3 columns, they are appearing in 2 columns and 1 column. Any ideas? They used to show in 3 and then changed. And when I click show list everything looks weird.
Theme version: 1.8.7 / WooCommerce version: 1.8.7
When will you update the theme so that these errors are corrected?
My WooCommerce version is 3.0.1
Theme version: 1.8.7 / WooCommerce version: 3.0.1
Hi, support is handled on http://support.cb-theme.com
Update for new WooCommerce will be online this weekend.
Im still waiting for the update, 10 days have passed and nothing until now. The issue is that I do not need support, I just need the updated theme for the latest WooCommerce version. Do I need to pay for support to be eligible for updates?
Hi, update will be online tonight- you should get an email in few h.
This comment is currently being reviewed.
Hi, theme has one click demo install. If you have any questions you can ask them on our support platform: http://support.cb-theme.com
Hi, i dont see that you purchased this item so you shouldn’t be able to use it. Support and access to critical updates is reserved for people that bought it.
Yes, it can.
Sorry, not available.
I updated WooCommerce to the last version and the checkout button on the cart page disappeared. Please tell me when a new theme update comes out? I’m having complaints from customers who are not able to buy!
Hi, please post questions on support.cb-theme.com
As for this error- make sure you have set cart and checkout pages in woocommerce->settings
I have your theme installed, and it has errors
I tried explaining in the suport forum but I have this message …
You do not have permission to perform this operation
I already sent you a message here in private and I can not contact you
to know the reason and how to solve a problem with the elements of the theme to compose the visual, does not fix the changes when I save the page.
Can you see please.
Hi, as you know support is not handled here. If you posted on our platform make sure your license is valid (by default its for 6months only i think).
“You do not have permission to perform this operation” is not theme related problem.
hi thanks This “You do not have permission to perform this operation” message appears on your support platform “. And not in the theme.
In the theme I have problems with the elements of visual design that do not save the changes. This happened after the last update … will it be the php version? Which one is right php version for your theme? thanks so i sen an sms private
php7 wont be fully supported with this builder. As for the support platform- make sure your license is valid(support expiration)
now i am using php version 5.6.31
but I can not edit the pages. when I change something in the elements of the theme and make save jumps and does not record. What do you recommend?
cb-cosmetico/woocommerce/cart/cart.php and mini-cart.php version 3.0.3 is outdated. The core version is 3.1.0 I need the updated theme otherwise, when updating these files, the theme breaks
Hi, update is not needed for those files. We have different layout in them – thats why it breaks. anyway- I’m posting new update this week
resales question. You said Powerful Admin Panel do you have demo to see the admin?
Hi, sorry no admin demo available
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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