This author's response time can be up to 1 business day.
I can’t Install the theme, missing style.css please help.
YouTube video: https://www.youtube.com/watch?v=8Rrx_Xqv8SA&t=2s
Feel free to contact us if you have any further questions.
Dose your them work on wordpres 5.8.1 and WooCommerce Version 5.7.1??!!
Sure, the template is compatible with the latest WP and Woo versions.
Hi, your theme is support wpml
Hi there Sure, the template is fully compatible with the WPML plugin.
this section is not working. https://ibb.co/dcnthx6
i have update my theme. but color scheme not working.
Hi there! Kindly create a ticket, and our team would be glad to help you with the issue: https://zemez.ticksy.com/submit Look forward to your reply.
Hello! is Theme RLT support?
Hi there Sure, the theme is RTL compatible.
How do we get some pre-sale questions answered?
Hello! Feel free to contact us at https://zemez.ticksy.com/submit/#100017978. We will be glad to answer all your questions. Best Regards
your theme is old patter, can’t work,how to contact with you for repattern?
Dear Alina, the template is compatible with the latest WP and PHP versions. RKindly reply us to the ticket. We will check the issue more thoroughly for you. Look forward to your reply.
Dear Zemez,can you send me your email to me ?
Kindly reply to us to the ticket that you submitted: https://zemez.ticksy.com/ticket/2739783
HI… the mobile menu items cannot seen in the cel phones… can ou help me please?
Hi there Please navigate to Appearance → menus → manage locations, and see if the menu is there. If it is not, then assign it and save: https://prnt.sc/10lohci. After that, go to Appearance → menus → edit menus. Make sure that the menu is selected under the Select menu for mobile layout tab, and so that the Enable JetMenu for current location option is enabled: https://prnt.sc/10lohz9
Open the Crocoblock tab → themebuilder → header → edit with Elementor: https://prnt.sc/10loif4. Check if the menu is assigned in the widget: https://prnt.sc/10loirc. Kindly create a ticket if you still have difficulties, and our team would be glad to help you: https://zemez.ticksy.com/submit. Look forward to your reply.
hello how to install Cherry wizard installation?? it this plugin is available or not?? also how to get live product search?
Hi there We replied to you in the ticket: https://zemez.ticksy.com/ticket/2719510. Let us know there if you have any other questions. We would be glad to help.
Hello I have version 3.2 and I want to update to the latest version. I can’t find how to update the theme in the documentation. Thanks
Dear Customer, kindly create a ticket, and our team would be glad to help you with the update instructions: https://zemez.ticksy.com/submit Look forward to your reply.
it’s support Arabic RTL?
Hi there! Sure, the template is RTL compatible.
Pagination does not work, the cart does not work! This theme is problematic and not functional.
Hello there. I want to be more certain about one thing. I want the product colors to change when I add variations. Is it possible to apply this in this theme? For example: https://hizliresim.com/Mjpkp2
I apologizee, I have to make sure that
Hi there Yes, sure. The functionality allows to change product images during variations.
Hi! Can we add a blog to non-blog page versions. Also; Is it possible to add color variation to products? And Can we use this theme in WooCommerce 4.6x versions. We will make purchases according to the answers.
Hi there Yes, sure. You can set up blog page in any skin. Also, you can easily add colors variations to your products. The template is fully compatible with the Woocommerce 4.6.x.
Do you support search and display related products after entering keywords
Hi there! You can easily set up the related products in our theme via tags.
your theme is not working , please refund
Please accept our sincere apologies that the template installation caused you difficulties. Unfortunately, you uploaded the wrong zip, and that is why the error occured. We reuploaded the proper one (cosmetro.zip), and now all is good. Our techs privided you with a step by step instruction in the ticket https://zemez.ticksy.com/ticket/2550919 Do not hesitate to contact us back if you still have any difficulties.
Please is there an update to the theme as i get an error from woocommerce stating something about the theme and its compactability with woocommerce
Kindly submit your request here: https://zemez.ticksy.com
We would be glad to check your compatibility issues.
How can I update my theme? Will it automatically update itself? If so, I don’t see a button to do so. Please advise because the site is being glitchy.
Kindly submit your request here https://zemez.ticksy.com We will check the version of your theme and advice what to do.
when i try to make import for perfume theme demo i get these messege ?
Error! Import file not found. Please contact our support team.
Kindly submit your request here https://zemez.ticksy.com
We will check the issue more thoroughly for you.
Is it RTL ready?
Hi, Ahmad! You can easily setup any RTL language with this theme.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
This item is licensed 100% GPL.
Price is in US dollars and excludes tax
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work
We'd like to ask you a few questions to help improve ThemeForest.