Discussion on Cosmetro - Cosmetics Store Elementor WooCommerce Theme

Discussion on Cosmetro - Cosmetics Store Elementor WooCommerce Theme

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259 comments found.

I can’t Install the theme, missing style.css please help.

Dear Rafael,

This error usually appear when you upload the whole template package instead of the theme archive. Use these links to fix “Stylesheet is Missing” in WordPress Error: https://zemez.io/support/wordpress/how-to/how-to-cope-with-the-stylesheet-is-missing-error/

YouTube video: https://www.youtube.com/watch?v=8Rrx_Xqv8SA&t=2s

Feel free to contact us if you have any further questions.

Best regards!

Dose your them work on wordpres 5.8.1 and WooCommerce Version 5.7.1??!!

Sure, the template is compatible with the latest WP and Woo versions.

Hi, your theme is support wpml

Hi there :) Sure, the template is fully compatible with the WPML plugin.

this section is not working. https://ibb.co/dcnthx6 i have update my theme. but color scheme not working.

Hi there! Kindly create a ticket, and our team would be glad to help you with the issue: https://zemez.ticksy.com/submit Look forward to your reply.

Hello! is Theme RLT support?

Hi there :) Sure, the theme is RTL compatible.

How do we get some pre-sale questions answered?

Hello! Feel free to contact us at https://zemez.ticksy.com/submit/#100017978. We will be glad to answer all your questions. Best Regards

your theme is old patter, can’t work,how to contact with you for repattern?

Dear Alina, the template is compatible with the latest WP and PHP versions. RKindly reply us to the ticket. We will check the issue more thoroughly for you. Look forward to your reply.

Dear Zemez,can you send me your email to me ?

Kindly reply to us to the ticket that you submitted: https://zemez.ticksy.com/ticket/2739783

HI… the mobile menu items cannot seen in the cel phones… can ou help me please?

Hi there :) Please navigate to Appearance → menus → manage locations, and see if the menu is there. If it is not, then assign it and save: https://prnt.sc/10lohci. After that, go to Appearance → menus → edit menus. Make sure that the menu is selected under the Select menu for mobile layout tab, and so that the Enable JetMenu for current location option is enabled: https://prnt.sc/10lohz9 Open the Crocoblock tab → themebuilder → header → edit with Elementor: https://prnt.sc/10loif4. Check if the menu is assigned in the widget: https://prnt.sc/10loirc. Kindly create a ticket if you still have difficulties, and our team would be glad to help you: https://zemez.ticksy.com/submit. Look forward to your reply.

hello how to install Cherry wizard installation?? it this plugin is available or not?? also how to get live product search?

Hi there :) We replied to you in the ticket: https://zemez.ticksy.com/ticket/2719510. Let us know there if you have any other questions. We would be glad to help.

Hello I have version 3.2 and I want to update to the latest version. I can’t find how to update the theme in the documentation. Thanks

Dear Customer, kindly create a ticket, and our team would be glad to help you with the update instructions: https://zemez.ticksy.com/submit Look forward to your reply.

it’s support Arabic RTL?

Hi there! Sure, the template is RTL compatible.

Pagination does not work, the cart does not work! This theme is problematic and not functional.

We regret that you’ve encountered such issues and apologize for any inconvenience. Kindly submit a trouble ticket to our support team as possible using the link below: https://zemez.ticksy.com/submit#100016591

Hello there. I want to be more certain about one thing. I want the product colors to change when I add variations. Is it possible to apply this in this theme? For example: https://hizliresim.com/Mjpkp2

I apologizee, I have to make sure that :)

Hi there :) Yes, sure. The functionality allows to change product images during variations.

Hi! Can we add a blog to non-blog page versions. Also; Is it possible to add color variation to products? And Can we use this theme in WooCommerce 4.6x versions. We will make purchases according to the answers.

Hi there :) Yes, sure. You can set up blog page in any skin. Also, you can easily add colors variations to your products. The template is fully compatible with the Woocommerce 4.6.x.

Do you support search and display related products after entering keywords

Hi there! You can easily set up the related products in our theme via tags.

your theme is not working , please refund

Please accept our sincere apologies that the template installation caused you difficulties. Unfortunately, you uploaded the wrong zip, and that is why the error occured. We reuploaded the proper one (cosmetro.zip), and now all is good. Our techs privided you with a step by step instruction in the ticket https://zemez.ticksy.com/ticket/2550919 Do not hesitate to contact us back if you still have any difficulties.

Hello,

Please is there an update to the theme as i get an error from woocommerce stating something about the theme and its compactability with woocommerce

Kindly submit your request here: https://zemez.ticksy.com We would be glad to check your compatibility issues.

How can I update my theme? Will it automatically update itself? If so, I don’t see a button to do so. Please advise because the site is being glitchy.

Kindly submit your request here https://zemez.ticksy.com We will check the version of your theme and advice what to do.

when i try to make import for perfume theme demo i get these messege ?

Error! Import file not found. Please contact our support team.

Kindly submit your request here https://zemez.ticksy.com We will check the issue more thoroughly for you.

Is it RTL ready?

Hi, Ahmad! You can easily setup any RTL language with this theme.

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