Hi, I sent a few questions to weblusibe a couple of days ago.
I have checked all folders, but there is no reply, can you please advise when I can get an answer?
Many Thanks & Best Regards
Hi please submit a support ticket via our Support Forum, thanks.
I also went to ignitethemes support to open a ticket and even though I entered the “Item purchase code” exactly from the purchased/downloaded Cosmopolitan file’s “License Certificate” I keep getting the “unverified purchase” error.
please please tell me how to get help as I need to finish this asap.
thanks in advance,
Make sure your downloading the right License Certificate, also make sure your submitting a ticket on the right file ie Cosmopolitan WordPress and not Cosmopolitan html. Otherwise contact Envato support and ask them to verify your purchase code.
I have downloaded the right certificate and verified with Envato support.
(who said “You can verify the purchase by contacting the author directly via his/her profile http://www.themeforest.net/user/ignitetheme" and VERIFIED the code as well) please tell me where to forward their verification email so we can proceed…
Also, the support forum ticket is submitted on the right file.
(Cosmopolitan – Business WordPress HTML 5 Theme)
You can check yourself: Ticket #19326
(You can see from my messages that I have already purchased the theme!)
please please help me with a solution instead of sending me back and forth between weblusive, Envato and the support forum…
it has been a week since my first message and all I have been doing is opening tickets and sending messages to different people/places.
I need some support urgently,
Please help me as I don’t have any more time left
Hi sorry about that, not sure why your code is not working, anyway you can pm Weblusive for assistance, thanks.
I did pm weblusive a week ago, I keep checking all spam etc folders, too and no reply just re-sent the questions again,
Can you please help as I have no time left
I’ll look into it.
Hi, really like this theme. I can only install Wordpress 3.0 on my server, you say it is compatible I just wanted to check it will look the same as the demo, i.e. all of the features on the demo are supported on 3.0?
Hi, yes shouldn’t be a problem.
hi, How can i make my home page widget area same as your example home page?
Hi, Thanks for purchasing.Please submit a support ticket via our Support Forum, thanks.
How can is put up a different slider per page? The slider on the homepage is working but i can’t get different sliders per page.
Is there any way to put some padding around the logo rather than having it right along the side? This look doesn’t suit my logo.
Also, is there a way to make the NAV bar be all the way to the right rather than starting near the center, I only have 4 pages so it doesn’t extend all the way to the right.
hey, can you tell me the shortcode for shadow behind images? like in the static content example?
Support is only for buyers, if you purchased using a different account please post questions using the purchase account. Thanks.
Any plans on making this a responsive layout?
The slider titles have indexed in search engines. Is there a way to fix this problem? I turned off the SEO plugin but they still come up in the search engines and when I click on the link it goes to a blank page in my website.
Hi, is theme compatible with WP 3.5.x ? I just ask, ‘cause there were already collisions with other themes?
Shouldn’t be a problem.
Hey, where can I add Social Media Icons, like google+
I can’t find the file where the icons are linked.
Did you purchase the file? I need you to post any support questions via the purchase account. Thanks.
If I don`t want a footer of any sort and want the home page to cut off below the slider is that possible?
great theme however i have a problem. I installed the theme, installed the demo content. And all it shows is an error saying page does not exist. I also set the correct menu – still nothing.
Please advise – Thanks
I need to display categories in a page, all the usual plugins and hacks does not work on the theme, how can i achieve this?
Also, when the blog with sidebar layout is selected, it show all posts, should not there be a way to specify with categories should display on the blog with sidebar layout?
Category does not filter. When you add category to a menu it simply displays all categories on the page. I need this resolved as soon as possible please.
I like the design! However before to purchase this theme I would like to ask few questions :
1. Are you planing to make this theme Responsive ?
2. In to the portfolio – projects : is there any chance to add 3-4 pictures in to one project and used as kind of like a basic slider ?
Looking forward to hear from you.
Hi, Not sure about that. If you submit a ticket via our Support Forum, a developer can give you a definitive answer, thanks.
hi, sorry prob real easy one but its not working for me.. On the home page or even any page.. how can i input text inbetween the two shaded parts like it shows on the demo.. where it says companies, partners, strategies, customer service..
Interested in purchasing your theme….however, in the demo your control panel is not working. Can’t change colors or backgrounds on the demo. Can you fix this so I can get a better idea of what my site could look like. Then I may purchase.
Yep we’ll get that fixed asap.
one more question….I would need to have a large slider or lightbox for a slideshow of photos. I did not see that option in your demo. Is that possible with your theme ?
The slider on the homepage can be as tall as you want, but width wise the max is 960px
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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