Great Customer Support
11 Reviews
Professional, friendly and very helpful! Quick turn around with minor issues with the theme that we resolves immediately.
Great Support!
5 stars for the Theme and the fast and great support
Thanks for being great support. I fixed the issues myself.
Very fast and professional support.
You cannot use woocomerce csv import tool with this theme. It will screw up custom tabs on the product pages. The support response has been frustrating. They just keep coming back with questions. My support thread is ongoing, its been 3 weeks. They attempted a fix twice which did not work and gave more instruction to go with it. Now they say I can't use the woocommerce csv import suite.
The testing hasn't been done on all devices, especially on the mobile which is filled with bugs. There are a lot of problems also in the desktop version. Nothing big, but feels very rushed and required a lot of custom css fixes to be added.
If they would do some testing and release a refined theme, I would definitely rate the theme at least 4/5, if not 5 star.
Author response
Hi mate. If you have any problems/issues write me via ticket with wp-admin. ftp access and attach screenshots and developers will help you
Very helpful and fast response to my support questions. Many thanks.
