I cannot see the “Add to Cart” anywhere. It is enabled in the theme Layout->Menu and it is enabled in the Apperance -> Customize -> WooVommerce -> Add to cart button
But still, it does not show anywhere.
Do I need to add a short code to each product item?
You need cart button to add in header ? Let us know or please send some screenshots of your query. We will help you.
Regards., DesignThemes Support.
WP Bakery is not working anymore. What can I do? How to get access back to WP bakery which is included in the theme? Thank you a lot.
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Hi, thank you for fast reply. Simply when I want to edit a page, there is no backend editor from wpbakery. It is just a code. Like it would be deactivated. But I deactivated and reactivated it. Like there is a requirement for activation code. But as far as I know certain version of wpbakery came with the theme. Is it maybe that I have to instal the lower version which the theme has a license for? Thank you
You need to enable “Visual Composer page builder” to all custom post types. Refer this http://prntscr.com/phr9ah and click “Save Changes” then check your editor now.
Kindly refer to the below KB link and video to know how to get the updated plugins.
Hi there. The settings were checked as on a screenshot. I also tried to reinstall it. It still does not work. Please help because the website is not editable at all. Thank you very much, I appreciate your time and effort.
As well, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Good afternoon, I wanted to know if you have the update for the latest version of Woocommerce.
La version 3.6.0 de crafts-and-arts/woocommerce/single-product-reviews.php está obsoleta. La versión del núcleo es la 4.3.0”
Please confirm your purchase. We will fix that deprecated issue.
Purchase code: e1a5a641-1c28-4de9-8bc4-24615d0f5cf4
Thanks for the purchase code. No we do not have any update for those files. You can just update the latest version number in it.
Good morning, we bought the template and in one of the plugin updates we have a JQuery error in https://artaca.com.ar/wp55/wp-content/themes/crafts-and-arts/framework/theme-options/ js / jquery.tools.min.js? ver = 5.5.1
jquery.tools.min.js?ver=5.5.1:15 Uncaught TypeError: Cannot read property ‘msie’ of undefined
My question is if assistance is possible or if you can specify up to which version of WordPress and Woocommerce is stable so as not to have these errors.
My Purchase code: e1a5a641-1c28-4de9-8bc4-24615d0f5cf4
We fixed this issue in our updated version 1.7 So please update your theme and check it out.
Kindly refer this link for how to update the theme
my purchase code from Crafts & Arts item (purchased in 2020-09-29) is no more valid when I try to enter support forum.
So I can’t access support.
Sorry for the inconvenience,
Please send your purchase code details to firstname.lastname@example.org.
We create a user login and get back to you
I sent my code details to support email.
I have already created a user account (robertocastro) on the support forum.
We have replied to your mail
Thank you, it works.
Hi , when i make update whit this file from 8 October 20 , my portfolio change sorting. Usually the new (portfolio) ones are at the front, now the old ones are at the front. How to fix sorting in portfolio page? In documentation nothing is written about this..
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Lovely theme, however I only want the html files, are they included in the files if I buy the wordpress theme?
Thanks for your interest!.,
Sorry, we don’t have an html version of this theme.,
Hi – this is pre-purchase questions: on demo HOME-4 can I show shop products with price overlay and add to cart buttons?
Yes., its Possible : https://prnt.sc/wsvfei
I see demo of mobile version not work property. Will you fix it in the next version?
We will check and try to fix our demo version as soon as possible. Meanwhile, if any issues in your site, send us screenshots and site login. We will have a look and assist you
I cannot seem to update my header image. I have added my logo, but it continues to display the ” Art and Crafts” default logo. I really need to resolve this.
Go to Dashboard > Appearance > Crafts And Arts Options > Layout > General > Remove the existing logo and upload your site logo from your media library and save the changes then have a look.
Please refer : http://prntscr.com/jbv23t
Note : Please clear your catchy files and check the logo in your site.
Hey. Great Theme. I am having an issue with the Portfolio Filters. I installed one of the demo on my WP. I created a Portfolio Page. In the Portfolio Options I set toggled the Filter option on and my Portfolio contains all of the demo’s categories.
The Page is filled with all the Portfolios belonging to the categories in a Masonry Grid View. On top of that there is the Filter with All, Acrylic, ... . When I select a specific category, nothing changes on the page. The page isn’t reloaded, no url change, nor are items filtered.
Please check whether you are using our updated version. If not, Please update our theme and check it out.
Thanks for the notification.
I do not feel comfortable doing this. Is there any other way you can help me out?
Sorry, no other way. Please send your temporary wordpress and FTP login details to email@example.com We will check your issues.
hey hello i buyed ur theme. but how i can import demo i dont know iam new user on wordpress please explain me. my site doramaar.net
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer to our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
thanks and i ask u anything more. how i can change header animation. u know wif chair wif picture table ?
You can easily turn off the animations from the slider backend settings.
Thank you, we look forward to help you!!..
When using a Gallery Listing on a Portfolio Page, setting this to carousel depicts the images under each other or next to each other. Just like the behavior list provides.
Sorry, we are not clear. Please be more specific about your issues with some screenshots/videos so that we can check and let you know asap.
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