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80 comments found.

Hi,

I am having problems with the smooth scroll feature from the revolution slider. the scroll arrow points to the right , like so > where as in the demo on themeforest points down. Can you please help me remedy this problem. I one additional question, am I able to add a logo on top of the revolution slider ?

Thanks!

Hi,

The first slide arrow of the demo slider points right and leads to the next slide. The second slide (video slide) arrow points down.

So possibly you are just looking at the wrong slide? Anyway, you can add your arrow and any other icon easily, also you can rotate existing arrow by selecting it and holding curved arrow icon.

Thank you!

With the last few patches, Visual composer is not saving background image and information, or button colors, and many things, I don’t know if it’s an issue with Visual composer or with the theme integration that is missing something, or if there is a change in the any folder permission require.

Hi,

Are you running latest version of VC (5.0.1) and Core Extend (1.0.9) plugins?

Thank you!

Yes, I also notice than if I manage to get the bg setup (usually 5-10 trials), then if I decide to edit the row again, let says the margin or any tabs that are not the background tab, it will reset the background information to nothing.

Button BG colors and settings, are just not working at all.

Sometimes (very rarely) the save button for the custom text does not work the first time the edit is open, I need to close it and open it again.

Wordpress 4.6.1 and the latest craftman plugin. All plugins up to date. PHP 5.6 / MySQL 5.5

Working on Chrome 54.0.2840.99 m (64-bit) (Windows 10 64bits)

There are currently no known issues in Visual Composer like the one described above. I just tested and everything works as expected here.

The information you enter in Visual Composer is then added to the shortcode. You may want to switch to classic text editor mode and see if changes you make are reflected in the shortcode. Try disabling third party plugins, possibly one of them is causing a JS conflict with VC.

Thank you!

Hi! I can’t see russian google fonts subset on mobile devices for Visual Composer heading element font. On desktop everything ok. Can you help me?

Yes, Styled Heading element.

Hi,

Have answered you on forums :)

Thanks!

Ok, thanks you!

Hi I would like to create custom emails once the user answers a few questions on the contact form.

Here is the code I am working with on the form. The checkbox portion is where I am having the problems. Any help would be greatly appreciated.

thanks

<label> Your Name (required) [text* your-name] </label>

<label> Your Email (required) [email* your-email] </label>

<label> Subject [text your-subject] </label>

<label>Your Message</label> [textarea your-message]

YOUR BUDGET (required) [checkbox* your-country use_label_element “10,000+” “20,000+” “30,000+” “40,000+” “NA”]

YOUR TIMELINE (required) [checkbox* your-country use_label_element “2 weeks” “3 weeks” “4 weeks” “5 weeks” “NA”]

[submit “Send Message”]

Hi,

Could you please describe a bit more, what exact issue you are having and how it is related to a theme itself, is this some custom form or a form for Contact form 7 plugin?

Thanks!

Hi, this has mostly to do with contact form 7. I have attached a screen shot of the the questions on the contact form. When the customer answers the questions If possible, I would like answers to these questions to be in the email that is sent from contact form 7. I hope this describes the problem more.

https://app.box.com/s/ucc6vsvaa8047hiec476rq00fi98ayb3

thanks

Hi,

This can be done. You just need to ad your tags to message body: http://contactform7.com/setting-up-mail/

Thanks!

hi, I bought your theme and I like it very much, I just don’t know how to add a background video. I imported all the plugins and your demo, but I can only change the image and have no options to add a video. Can you help me please. Thank you D

You have imported original demos, not our demo grid.

Please read our previous reply once again: “Craftsman demo grid is located in Demo Content/Grid Demos folder”. Use the import button, choose the file and import it (do not import original plugin demos this time) :)

Thanks!

oh thank you so much :)

Hi, I have a question that hopefully you can help me with ? I would like to add a second logo to the header just left of the nav (while in mobile) I was able to add a logo while on desktop and tablet but not below 760px . below I have attached a link to the site. I hope you can help me?

https://kotulkadesign.com/meyer/

Thanks

Hi,

This is because your image is added as an menu item, and main menu is replaced by mobile menu toggle in responsive view.

It is better to add it directly in header.php file, somewhere after or before

<a href="#mobile-site-navigation" class="toggle-mobile-menu"><i class="fa fa-bars" /></a>

on line 82

Thank you!

Hey there,

when I upload a image to the “Title Area Background Option” it is automaticaly resized. Can I change that fact? My sharp image is resized/zoomed to a blurry Title Header.

Thanks

Hi,

Settings are fine, it just seems that your image is much larger than your screen, this is why you see only part of it.

Please enter cover in backround-size field and it will be adjusted. More available properties: https://www.w3schools.com/cssref/css3_pr_background-size.asp

Thanks!

Thanks alot! Worked flawlessly :-) Appreciate your support!

If you like our theme, consider rating it on your Downloads page, this helps a lot :)

Thanks!

Hey guys,

another quick question. Where can I change the margin between categories and products on my woocommere shop page? Couldnt find any settings in the style.css . The defaul woo commerce theme has bigger margins, so I expect you made some changes with your theme?

Exactly.

I see. The css needed depends on what layout you are using, because margins and also width of the elements would need to be adjusted.

Are you using 3 or 4 column layout?

Thanks!

If there are four columns, please paste this to custom css field in theme options and adjust as needed:
.woocommerce .product-col-4 ul.products li.product, .woocommerce-page .product-col-4 ul.products li.product {width:24.24%; margin: 0 1% 1% 0;}

Thank you!

Getting a Cannot load tgmpa-install-plugins error after latest update when trying to update Revolution Slider

I deleted the Core and Revslider plugins and re-installed by uploading from the download and it worked fine. I’ll see what happens with the next update… Thanks for having a look.

I figured out what the problem was. I also have Buddyforms installed which also uses the TGMP installer. It seems these two clash. When I disable all the Buddyforms plugins, the automatic update runs fine.

Hi,

Thank you very much for letting us know!

Visual Composer won’t update. i keep getting.. “An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?”. I;ve tried several times. I have envato toolkit installed for updating theme. I even tired by installing the theme files directly to server. no luck.

I’m on version 5.1 (wordpress 4.8)

Hi,

To update Visual Composer to latest version, please update theme first and then go to Appearance/Install Plugins and update it – as described in documentation.

If you still get this message, disable the plugin and then run the update.

Additionally, you can always perform manual update by deleting old version and installing new one from your dashboard. All plugin files are located in craftsman/inc/plugins/ folder. Result is the same as with auto updates.

Thanks!

disabling the plugin, then doing the plugin update worked. thanks!

I’m trying to insert my logo into the header (like the theme) but I’m not sure where I do that. Thx.

Hi,

It can be set in Theme Options/Header/Logo settings.

Thanks!

Thanks!

Hello, i bought the theme more than a year ago. i’m trying to reinstall the theme but it returns a message “Are you sure you want to do this?”. why does this happen?

Hi,

Are you trying to update a theme? Have you deleted old theme version before uploading a new one?

Also please make sure that you are not uploading full download package instead of installable file. The file to install is craftsman.zip

Thanks!

the old file i have (downloaded the last time) also doesn’t work – it gets the same message that says ‘are you sure you want to do this?”

any suggestions?

Are you uploading craftsman.zip file?

It is also possible that you have file upload limit smaller than a theme size. Increase it to at least 20mb. http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Thanks!

Does the notes module on the theme page have the function of publishing articles?

Hi,

Yes, of course, it is a blog and shows the latest posts.

Thanks!

Does the topic have the SEO optimization function

Hi,

Could you please elaborate, do you mean Schema.org markup? Craftsman theme does not have it. If you mean any other SEO optimization (like keywords), then it can and should be done via plugin.

Thank you!

How do i edit the Social media icons Located in the footer? Thank you

Hi,

There are various ways. We use visual composer elements as shortcodes, as mentioned in user guide. Here is an example form our other theme (it has online user guide, so I can post a link :)), but the process is the same: http://mnkythemedemos.com/documentation/mag/using-as-shortcodes/

Thank you!

update/ comment deletd

Is there a way to insert a custom icon for the service section?

Hi,

Unfortunatley there is no such option. You can use a text block and inline css to replicate service box with your custom icon, for example insert your icon, add centred bold title and description below.

Thank you!

Hi, the latest update log says that WP Bakery is at version 5.7, but when I did the theme update, it only updated to version 5.6

Hi, saw the update come through today. Tried to update automatically and it updated to a completely different theme called Cryptonite which messed up the whole site. I’ll try to do a delete to install the previous version of the theme.

Hi,

Our bad, the correct theme will be uploaded in 5 minutes, sorry for that.

P.S. This is a not a big update we mentioned, this one just includes plugin updates.

Cool, thanks. I was just excited for the WPBakery update :-D

Today this theme has produced LOADS of error codes with essential grid + js composer, part of WP/bakery visual composer.

This caused my entire site to load nothing but error codes. I didn’t do anything to it to cause this. I had to disable essential grid. Sorry but I don’t think this is good enough. :(

Wordpress used to be more stable but now there are too many conflicts with plugins and there is not enough accountability by anyone. All the plugins and tricks and caches and minification and gzip and combined javascript and lord knows what else won’t do anything if the entire site doesn’t display ANYTHING that it’s supposed to!!!

I’m not talking about a few things looking wrong in css. I’m talking about the entire site somehow DISAPPEARING and throwing up line after line of error codes onto an otherwise blank screen. What is going on?

That’s not right and people should learn to ‘preempt’.

For starters, I don’t think I’ll ever buy another ‘skin’ type of theme that’s based around some other underlying layout/plugin.

Sure it looks good. But look at what’s happened! Am I to believe that I have to fork out $40 for support when I did not do anything to cause or produce this error? How is it my fault? If it’s not my fault, then whose fault is it? Is it Visual composer’s fault? Is it JS composer’s fault? Is it wordpresses’ fault? Or is it the theme developer’s fault?

I think wordpress should slow down with the bloody updates already because it’s getting absolutely ridiculous and the end user is having to pay for others’ mistakes. Just last week I had to fork out $40 for another theme that partially broke. And now it happens again on a different one.

There needs to be some kind of guarantee that a theme will be supported for X number of years without some catastrophic error breaking the entire [stock] website.

Not happy, https://www.vayakora.com

Hi,

Please make sure to update theme and all bundled plugins to their latest version. It should solve any errors mentioned above.

Thank you!

“Sorry you have experienced technical difficulties with our theme.”

You know, there was no notice to update any of the themes.

Update notifications are received in an email of yu enable this feature in your Downloads section on Theme Forest.

Thank you!

Hi, I would like to work with WPBakery’s front end editor, but the option to enable it in “Role Manager” is not available. I have contacted WPBakery, but they say that you need to enable the feature on your side. Please help. Thanks

A little help with the above inquiry please. I’m running Craftsman 1.6.7 and WP 5.2.4. In the description for your theme it says that it works with WP Bakery.

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