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Discussion on Creator - Theme for Handmade Artisans

Elated-Themes

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130 comments found.

re-connect with instagram button is not working under Elated Options. pls advise.

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.



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Hello, I’m using your theme on my website, and it has show me this error in the last days:

Notice: wp_enqueue_style was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /public_html/wp-includes/functions.php on line 5167

I use the Wordpress version: 5.4.1 Theme version: 1.8

so how can I fix that issue?

Hi there,

Could you please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.

Thanks.



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Hi Guys, I am looking at your theme on behalf of a client and since the WP 5.5 update the theme is broken in that it will not display images.

Since you have not updated the theme since 2019 can I ask if this makes this theme redundant?

The site is also throwing the following errors which relate to this line

a.browser.msie && parseInt(a.browser.version, 10) > 8 && eltd.body.addClass(“eltd-ms-explorer-9-10”)

and this line

p.loader.length && (p.loader.fadeOut(p.loaderTime),

Failed to set referrer policy: The value ’’ is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged. modules.min.js?ver=5.5:1 Uncaught TypeError: Cannot read property ‘msie’ of undefined at E (modules.min.js?ver=5.5:1) at HTMLDocument.b (modules.min.js?ver=5.5:1) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function.ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2) E @ modules.min.js?ver=5.5:1 b @ modules.min.js?ver=5.5:1 i @ jquery.js?ver=1.12.4-wp:2 fireWith @ jquery.js?ver=1.12.4-wp:2 ready @ jquery.js?ver=1.12.4-wp:2 J @ jquery.js?ver=1.12.4-wp:2 modules.min.js?ver=5.5:1 Uncaught TypeError: Cannot read property ‘length’ of null at g (modules.min.js?ver=5.5:1) at c (modules.min.js?ver=5.5:1) at dispatch (jquery.js?ver=1.12.4-wp:3) at r.handle (jquery.js?ver=1.12.4-wp:3) g @ modules.min.js?ver=5.5:1 c @ modules.min.js?ver=5.5:1 dispatch @ jquery.js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3 load (async) add @ jquery.js?ver=1.12.4-wp:3 (anonymous) @ jquery.js?ver=1.12.4-wp:3 each @ jquery.js?ver=1.12.4-wp:2 each @ jquery.js?ver=1.12.4-wp:2 ra @ jquery.js?ver=1.12.4-wp:3 on @ jquery.js?ver=1.12.4-wp:3 (anonymous) @ bootstrapCarousel.js?ver=5.5:310 (anonymous) @ bootstrapCarousel.js?ver=5.5:317

Hi there,

Thank you.



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As a note: I removed a couple of offending lines regarding the errors above in Modules-min.js. This seemed to fix some issues with missing images but I will leave it to you to investigate fully.

Hi there,

Glad to hear this!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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lauri88

lauri88 Purchased

Hi! After doing some updates at WordPress and plugins, I notice that the WPBakery Page Builder isn’t working, it only works if I disable the Elated Core plugin. Hope you could help me!

Thanks, Laura

Hi there,

Once we test this on our end, we do not encounter this issue at all. The theme is compatible with the latest version of WordPress and you can always try to update WordPress through FTP.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello! I´m using this theme since last year. Now there are problemens with some plugins (woocommerce) and also with the newest version from wordpress. From woocommerce (Version: 4.3.3) i get the massage in the backend that there are some old files on my server and i should update the theme.

Why is there now update for this theme since more then one year?

Hi there,

Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com  and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.



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after last wordpress update theme does not works.

Hi there,

Could you please provide us your website URL so we can check.

Thanks.



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Hello Sirs, My website url is www.liofyllo.com (mobile menu does not works) and i forced to change my front page because broked up.

Thanks

Hi again,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.



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Hi, I have just downloaded the theme, and due to the Wordpress 5.5 Jquery update/issue it’s not working. I was able to fix it using the jQuery Migrate Helper plugin, which provided this additional message: https://DOMAIN/wp-content/themes/creator/framework/admin/skins/elated/assets/js/eltd-ui/eltd-ui.js: jQuery.fn.load() is deprecated. I am sure you are working on the update, I am just giving additional feedback if it can be helpful.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Sticky header doesn’t work anymore on my website since I updated to Worpress 5.5.1. Did you experience such bug on your side ?

Thanks, it works again ! Hope this is fixed with 5.6 in december :)

You’re welcome! :)



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lauri88

lauri88 Purchased

Hello, I’m experience a lot of problems with the last version of Wordpress: the menu doesen’t work on mobile, the reviews tab seems disabled and in the product and cart page I can’t use the quantity selector. Any suggestion? Thank you!

lauri88

lauri88 Purchased

Hello! Thank for you reply! The plugin fixed the problems. Hope the issue will be solved with the next WordPress update!

Hi again,

We’re glad this helped!



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Tene_d

Tene_d Purchased

Hello, Since I have upgrade my website, the slider revolution plugin is not working anymore. They ask me to upgrade it but when I enter my purchase code I have a “incorrect request” message. Also they propose to buy the plugin Or it is included with the theme. Have you ever heard of this kind of issue? Thank you!

Hi there,

The plugin is included in the theme and you don’t have to buy it. Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will provide you with the latest version.



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