28 comments found.
Hi, I’m interested in theme, but before buying, please reply me how is with updates? I see last update is January 2023 … Thanks
Hello.
We update items only if any bugs found or compatability issues exist. At this moment the theme supports the latest WordPress and the latest versions of all plugins and does not require any updates.
Feel free to contact us if you need more information.
Hello.
Please, write us directly (like.themes.wp@gmail.com) and send your WP-admin temporary access (Username, Password and URL), our support team will help you.
Thank you.
hey guys i notice the product reviews dont show up on the pages! any fixes you recommend? seems theme issue
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Hello team! I have 2 presale questions, 1) can we disable cart function and have a catalogue only website? 2) do you have a menu page where we can list out goods? Thanks.
Hello.
1) Our theme uses WooCommerce plugin and if you do not need checkout you can use additional extensions for WooCommerce to disable checkout page.
2) Could you contact us directly (like.themes.wp@gmail.com) and send us example of such page?
Hello , i followed the article but i still get this error : LiteSpeed Server Your website is hosted using the LiteSpeed web server. Please consult this article. if you have problems with Demo Content installation.
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
just purchased but cant seem to have content demo upload under tools why is that so?
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Good morning, I would like to buy the theme but seeing the unfortunate situation in which the country of Ukraine finds itself, it makes me doubt if they are providing support.
Hello.
Our team is located in Ukraine and the situation is definitely terrible, but we are doing our best to provide support as usual. In some cases could be minor delays.
Feel free to contact us if you need more information and thank you for support.
hello good morning,
I would like to know if this theme is compatible with the version of wordpress 6
Hello.
Yes, our theme is compatible with WordPress 6.x.
Beautiful theme ! Congrats !
Can we build a light website with your theme or it’s necessarily dark ?
Hello.
Thank you for you kind words.
It is possible to customize it to the light version, but the theme was originally built as the dark and all pages are designed for the dark version. The customization to the light will require additional work from your side and is not optional.
Hi, hope your team are doing well and safe, just want to know before buying the theme are you still providing support for it
Hello.
Our team is well and we all are located in Ukraine now. We are providing the support for all themes, but sometimes it could be longer. We are trying to answer in 2-3 days.
Thank you for your support.
Hello Team, I have written you 3 times in the last 7 days on your customer support email. I havent received any reply?? Please respond to my emails and provide the support!!! its not good on your part by not responding
Dear customer,
Our team, including technical support, is located in Ukraine. As you may have already learned from the news, tragedy has come to our country. We were attacked by the Russian armed forces, more than 17 cities were shelled, and martial law was declared in the country. Peaceful people are dying, including children.
Regardless of the situation, we will try to respond to your tickets, but due to the difficult situation and communication problems, there may be delays.
We will additionally check our tickets system and if we missed your ticket answer you as soon it is possible.
We look forward to your understanding and support.
Like Themes Team.
I am reading about some “Request failed. Error code: 500” issue during the demo import. How can I fix this issue ?
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Also you need to send us a purchase code for the theme, because we cannot confirm that you have bought it.
Thank you.
I want to buy this theme, but the latest comment (4 days ago) is about this demo import issue, so, before buying I want to know if this issue is fixed with your latest update or I should fix it by my own ?
There can be a lot of reasons for this error because it is an Internal Server Error. It depends on many factors. If you encounter any problems our support team will help you after purchase.
The latest customer (4 days ago) contacted us by email and we’ve helped him.
Thank you.
When i am trying to uplaod the demo content, it getting this error , Request failed. Error code: 500 . The site requiremnts are all good but demo content is not able to upload, is there any other way to uplaod the demo content
Hello, the page title and page title in the browser are not compatible with each other. there is such an error
https://prnt.sc/12w2pv2You will understand better when you look at the image
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
I sent an email
My menu tab is not working. how can solve this issue? your supoort is not responding…
Hello
We have answered you by email. Please check your mailbox.
Thank you
Hi there, before purchasing your great crems theme, I’d like to know if it does include a sticky nav bar. Cheers, Justine from Cle de Fa
Hello.
Yes it supports sticky navbar in Theme Settings. In case you encounter any issues with it our support team will glaldy help you to resolve them and activate the sticky navbar.
How can i change the loading screen icon? I couldn’t find that =) thanks for your help.
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
Wonderfull theme TO BAD that is not optimized. on Gtmetrix and pagespeed have very bad notes.( If you solve this I will buy it )
Hello.
The Crems theme includes many png images and complicated scripts, which cannot be removed from the homepage, so it cannot be compared with quick and light homepages with minimal number of elements. And the most critical issue on the GTMetrix is “Avoid enormous network payloads” which is related to the theme of large resources.
Other issues are mostly related to the caching configuration or WordPress/Elementor styles optimization and using of the CDN, which is not related to the theme directly.
The optimization must be done to the final project, depending on the number of images used, caching and optimization plugins and server configuration. The GTMetrix shows page “Fully Loaded Time: 4.6s” which is quite a good result for a heavy theme on the WordPress and other issues can be resolved by WordPress Optimization Expert.
If you need more detailed information or help please contact our team directly by email like.themes.wp@gmail.com
Thank you.
Hi , so i have read the question and responses earlier about the theme being designed for dark layout, i am considering using it for a lighter layout and appreciate your earlier comments….. however my question is that when i play with some of the colours on the demo i notice that some elements have semi transparent colour overlay, which takes its colouring from the master colours….. my question is , is it possible to turn this overlay off and just have raw images show through…. i have looked through documentation and don’t see any options for this.
Hello.
The theme was created mainly for dark layout and if you are planning to use light layout the additional customization from your side could be required.
All overlays which could change color are optional and can be disabled in section/row/col settings in Elementor. It is an Elementor setting and we do not include Elementor’s options in our documentation.
In case you need any help with it our team will gladly help you.
Dear Author, I have set up Menu (food & beverages) items in the designated admin area. Then selected categories rigth in the elementor module. Only one of the menu items category is showing up. None of the remaining menu categories are displayed when selected. Please help.
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
I have set up your theme but it did not install as your web example. bikutubaklava.com
Hello.
Please contact us directly (like.themes.wp@gmail.com), we provide support by email.
Thank you.
How can i change the loading screen icon? I couldn’t find that =) thanks for your help.
Hello
We have answered you by email. Please check out your mailbox.
Thank you.
