Discussion on Creote - Corporate & Consulting Business WordPress Theme

Discussion on Creote - Corporate & Consulting Business WordPress Theme

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265 comments found.

I have the theme installed on my website but i am not able to do the activation. I need to do the activation for my website theme.

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi again! Also in the footer doesnt show the background, could you help me pelase: https://enprueba.mx/

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi! Is there a way to put social icons in the top bar in the header 13?

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have 3 licenses. I dont support. Do I have to renew and pay for my license every year, or is it a one-off?

Hi, You don’t want to pay yearly, but if u need support u just want to purchase support package.

Thanks

No, I dont need support. Everything work perfectly. I was wondering if I had to pay every year to renew my license, because I had to do it a few months ago. But maybe something went wrong, I didnt understand.

anyway, no yearly renew payment. thnx.

Hi ,

When you need any support renew and submit the ticket.

Thanks

Hi! I´m trying to make bigger my logo but it stays in 170px width, how can I solve it?

Hi,

We have responded to your ticket. If there are any other issues, follow up on the ticket.

Thanks

my website structure it became horrible suddenly ( https://aspireconsultancyuae.com )

Hi ,

Change the template to home full width -> https://themepanthers.com/documentation/creote-documentation/page.html#pagetemplates

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have purchased new license for this theme but it says “The purchase code is already used.” please let me know were I am using this purchase code.

thanks

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

And how can we remove Demo, Docs & Support Block which is displaying on the right side please guide

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hi how can we edit static header when we scroll the page same header is displaying i want to edit how please guide.

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

in this elementor 2 demo is categorized 1 to 12 demo import and other is 13 to 16 demo i want to import both how ?

Hi ,

Based on your needs you can import the demo content.

Either home 1 to 12 or 13 to 16 or both the demos.

Any other issues please submit the ticket here -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

header is not set up properly even when I watched the tutorial link

Hi ,

We used page option for some pages so you need to disable that—> please submit this issues through ticket -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

please can you send me the instructions how i can change the logo on my website

Hi ,

Please follow this -> https://themepanthers.com/documentation/creote-documentation/basic-setup.html#setlogo

The update header path is Creote—Header

An please submit this issues through ticket -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

I have purchased the theme but when i try to activate it, it gives following error. “Error: Failed to connect to the purchase code validation endpoint: cURL error 28: Connection timed out after 5000 milliseconds”

Hi ,

Appearance - Customise - Staging site – Enable Staging and start your work.

An please submit this issues through ticket -> https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Extremely well supported. I appreciate all the help.

Thanks for your appreciation :)

slider is not showing full images on mobile, how can we fix ?

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

have activated theme once and uninstalled wordpress due to some error, when I again tried to activate it displayed “purchase code already active”, please inform how to deactivate previous code and how to activate new installation

Hi,

We replied your ticket please follow the ticket.

Thanks

Created staging site and tried to import demo but got following error

Import Complete! Your import completed, but some things may not have imported properly.

Hi ,

Follow the ticket.

Thanks

Hi,

i am facing to import data issues in WP Theme, can you provide the guide line or buy another license, my existing purchase code is here: 111e6a89-31ac-4146-9518-a4d4de730d98 – 11 Dec 2022

I will buy this theme than help me or import demo data. Please let me know.

Thanks

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hello, I bought the creote theme last March. When I checked today to update the plugin in wordpress, the element used disappeared. my web page also became messy. I can’t submit ticket because it’s past 6 months support. does this theme only last for 6 months and need to be repurchased?

Hi ,

This is not your purchased account. so please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

Hello Why is this theme not working properly, I updated the site logo, the whole site is messed up and nothing from my site is shown?

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

joeysph

joeysph Purchased

I imported the demo but there are no forms for MC4WP (in the demo). Is this included? Can you send xml. Also the Social Icons on the Footer/Header don’t display the icons. Any idea why?

Hi ,

Please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

LOXarts

LOXarts Purchased

Hi, I am having issues with the menu bar, can you assist me? I tried changing the logo but the changes and the menu item but its not working. I wish it was a little simple.

Hi ,

Follow this video to change content and log in header -> https://themepanthers.com/documentation/creote-documentation/basic-setup.html#setheader

Any other issues please submit your ticket here https://steelthemes.ticksy.com/home/100019165/ Our support team will assist you asap.

Thanks

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