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Discard this post, figured it out.
Small issues in I.E. 11. When a short code buttons is used, if the page that the button links to has already been viewed, the button disappears.
You would not happen to have a fix for that? Thanks.
Hello, please start a support ticket at http://rascalslabs.ticksy.com/ and provide some screenshot and exact link to issue. We have to take a look at this.
Hey man i’m having ” Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/omertuta/public_html/wp-includes/shortcodes.php:154) in /home/omertuta/public_html/wp-content/themes/raiden_1_1_0/framework/functions/functions.php on line 85 ” why???
This issue has now been fixed, please update your theme.
Hi rascals, i cant update my theme because i have no reaching to my own account ” Graphics6 ” can you please help me to solve this issue?
I need help immediatly i cant reach to my website: omertutasi.com * you can contact me from firstname.lastname@example.org ..
Please help me solve this problem.
Still waiting for your reply.
Hi, please contact in this case with Envato.
They are not replying my emails. I’ve already sent my personal id and everything to envato. Im waiting for weeks and im bored. My website is still offline and i have works to deliver to my customers.. Please help?
As you can see at page six I am purchased your template. Check Graphics6.
Come on dude my website is still offline!
I’ll help you on this, but it’s better to contact with Envato because a template had security updates. Contact with me via contact form on my profile page.
Thanks, I’ve sent an email via on your envato profile page.
Props to you guys for updating this theme despite its age. Thank you.
Hello and thank you for using our theme.
We always want to fulfill our Customers needs but unfortunately Theme Forest does not offer any kind of ability to promote major update, they do not reward such updates while productions costs (time) are similar to releasing new template. Also please note that Raiden was made a long time ago and it would require to rewrite almost whole its code to meet current WP and TF standards. Unfortunately it wont be possible for us to make such updates until something will seriously change in TF aproach to that problem.
I just purchased this theme, but when i installed it to my wordpress it was the Raiden theme. Email me personally or respond to this comment. email@example.com
In theme package you will find two themes raiden in old folder (old version) and crow.
Hi i’m not able to activate Visual Composer, when i click on activate i’m getting message that no license found??
Could you please reply to me above comment ASAP?
I’m sorry to hear you are currently having trouble.
Please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Visual Composer will no longer load. Have gone through various steps mentioned to no avail. Help.
New theme update with latest Visual Composer is in queue on Themeforest.
I have updated new theme, still will not allow to update visual composer plugin, thus making the entire template redundant if that plugin does not work. Help.
Hi, weird, please create supportticket at http://rascalslabs.ticksy.com/. I will check this.
So I bought this theme, but when I activate “Rascals Themes – Crow Plugin”, my whole website turns into one blank white page, how to solve this?
Hi, Please immediately contact with me, create support ticket, I will help you.
Hi guys, I’m considering purchasing this theme but I’ve noticed that it hasn’t been updated since the WP 4.6.1 update or the VC 4.12.1 update. Any reason why? Just checking to make sure this will be supported going forward. Please let me know so I can decide whether to purchase this theme or not. Thanks!
==> v1.0.3 (Plugin v1.0.2) - Sep 26, 2016
* Fixed: Google Maps API Key. (Theme Options > General Settings > Google Maps API Key)
* Updated: Visual Composer ver. 14.12.1
* Fixed: Small bugs.
Hi. I wrote this to support but got no reply yet:
When I try to install the Rascal Themes – Crow Plugin, i get this error:
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Sorry for the inconvenience, everything you already have installed and ready-to-use.
I trust you are well.
I have just purchased the crow theme for my Wordpress website. After successful downloading and activating the theme on my Wordpress website. I am now unable to install the WP Bakery Visual Composer plugin.
It shows this error message:
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/content/n3pnexwpnas02_data03/97/3871197/html/wp-content/plugins/js_composer/
Plugin install failed.
Can you please provide some assistance with this urgently.
Please log in to our support and check your ticket. Our staff has already answered your question and sent you a ready solution.
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