Hi – Can you please advise as how to update from CRUSH 2.5 to 3.0.6 Thanks.
I’d recommend creating a backup, but the update is the same as any other, you can either use the Envato market theme plugin to update or download the latest version and simply override the theme files via your FTP application of choice.
I bougth your theme long ago, and it’s been working well all this time.
now I’d like to do many changes, but when I refresh them, my web doesn’t keep the changes.
can you help me?
the wordpress version is 4.8
my web nuriasorde.com
Hi, Nuriasorde. I’ve had trouble with this myself, it appears to be an issue with WordPress itself and long customizer sessions. I’ve notified WordPress core contributors but it may go un fixed for a long time. My recommendation would be to save out your settings regularly.
Sorry, that’s all I can really contribute to the solving the issue. Jesse
Hi Jesse, I purchased the Crush theme a few years ago when it first came out since I enjoyed your previous theme so much. I’m finally using it to build a new site. I really love the update! Thank you so much for all of the hard work that goes into building, updating, etc. your themes.
I am very grateful for the documentation you provided. I have read it over to try to resolve a particular issue. I know you get a lot of question about customizing, so I will try to keep it simple and precise.
I downloaded the demo content. After playing with both demos I stuck with the Standard demo. I have left all demo content as is as I am solely customizing the formatting at this point. I have set the menu to run at the bottom, played with padding, margins, transparency etc. The issue lies when you click on “Assorted Works”, the next submenu doesn’t run seamlessly parallel like in the gif examples of the demo content provided above. I can’t seem to get rid of the word “Filter”, the title of the submenu. This title seems to be keeping the main menu and the submenu staggered, instead of parallel/running in one single row as desired. Do you happen to have any thoughts on what step to take? Should it just not be doing this? I doubt that I would need to reinstall the demo content, at the same time I am willing to try anything you suggest to resolve the menu. If the answer is customizing the code myself, I will figure out how to resolve it this way. Before I did that I wanted to reach out if you had a simple suggestion. Thank you so kindly in advance for your thoughts and time. Again, congrats on and thank you for all of the work you put into the theme and the update!
Hi Claire, the Filter is a label that you set in the portfolio page section of the customizer. You can delete the filter text input there and it should all line up.
I’m using custom image and text widgets instead of a Main Menu – how can I get these to show up in Mobile and Tablet view?
HI, Widgets by default are hidden on mobile devices the only way around this is to add custom CSS to display the widgets regardless of screen width.
Hello! I would need a hand, I’m using two plugins to redesign my home and my portfolio but I can not put full-page content wide. If you look at this address http://www.andreaverzola.com/ and http://www.andreaverzola.com/portfolio-behance/ on the right side of the white space I can not remove with the css.
thank you so much
I solved! Do not give weight to my question
I still haven’t upgraded my website. I want to make sure I can make it look the same exact way after I upgrade. Here is a link to my website can you check my website and make sure I can get it to look the same. http://www.raredigitalart.com
I am interested in your theme but I just 2 qestions in mind, is it possible to make it as minimal as possible especially for the display of images I am a photographer and I look for a display without text, zoom etc ..
And for the blog, can we remove the image from the top, preview? Thank you !
Hi, yes thats possible. Content and background images are optional.
I use this theme for several years now, thank you for your work.
I’ve just updated the new version, is there a simple way to center both titles and images in a portfolio post ? In your exemple the title of the post is always left-aligned, do you have removed the option with the update ?
Plus is there a way to change margin independently (left/right top/bottom) like before ? Thanks !
Hi, In rebuilding the theme from the ground up on a new framework, I simplified the margins, so if you want different margins for different sides you would need to use custom CSS. The same goes for the text alignment.
Thanks for the quick reply Jesse, I’ll give it a try.
Hi, Jesse! I recently tried customizing the theme for the first time in a couple of months, and all of the sudden it seems like the adjustments for spacing, like item padding, gutter and letter spacing, aren’t working at all. It all worked fine the last time I customized it. Do you have any idea why this could be happening?
Hello, is there a PDF or a website for documentation of the Crush theme?
Greetings, I’ve just updated to the newest version of the theme and having issues w/ gutter adjustments. Currently there’s no padding/gutter between blog, portfolio & masonry gallery images and I would like to change this. But when I customize nothing changes.
Here’s a link to an example = https://robertjoynerartist.com/seascape-paintings-with-fishing-boats/
You will notice no gutter spacing and I can’t seem to get the customizer to do the job.
Thanks in advance for your help.
Also, previously you included a plug in that allowed for some columns, buttons, and other page building features. Is this no longer included?
Hi Jesse, we’ve bought this beautiful theme long time ago, and we didn’t feel need to change it much through time but inevitable update time has come so we are now having an issue. Every time we tried to update (upload) theme it says: “Destination folder already exists. /home1/doubleay/public_html/wp-content/themes/crush/”. We are not so technical about codes, web design and stuff (our expertise is another form of design) so we don’t have a clue what to do. Can you help?
Anyone? Hello? We have one more issue. Sidebar isn’t showing on mobile / tablet. And never did. On desktop works perfectly fine. How we can solve this thing? (this theme is responsive if my memory serves me good?)
Ok, I enjoy talkin to myself here… I am aware now that sidebar visibility on mobs and tablets are nonexistent, so I have changed it to footer and on my PC it is visible, and it shows that it is visible on mobs and tabs but in reality it isn’t visible? I’ll come back with more thoughts obvs… Cuz nobody cares… Right?
Hey jessengatai, are there any chance you respond to us? Maybe some info or help on our updating theme issue? Are you serious… we have written 2 months ago!!!!!
Hi there, my apologies. I don’t check the comments or dashboard as I don’t generate income any more on themeforest.net (and haven’t for a number of years). The theme is purely up so people can continue to download it, but otherwise consider it deprecated. Given how old the theme is now, I don’t think this should come as a surprise that this is the case.
Man, are you serious? You are blatantly making fools of 2356 people that purchased this theme?! You decided to no longer support this theme yet you left it to be purchased, and what is this BS about not making any money out of it? Firstly, who cares. Secondly, you have made at least 60K dollars out of this theme. We are your customers. WE! Thing between Envato and you is not our business. You sort that out, retire this theme and prevent others from buying it! And another thing, you didn’t even look through what we have reported to you. We have issue with theme update. You are still responsible to take care of you end product that YOU are STILL SELLING here.
Hey, just to put some things into context here.
1) The theme is marked as not supported.
2) You don’t have a support pack and neither do 99% of the people who purchased this theme years ago.
3) The theme clearly says which version of WordPress is supported so it’s still working as it’s described.
4) If you have an issue with me keeping the theme up for download (for others who still want to download their purchase), YOU should be the one to contact Envato. Myself and many other authors have been requesting such a feature for years.
You’re not in a position to make the sort of remarks you are making. Lastly you said “who cares?”, well I for one care. Time is money, how do you expect someone to live on 60k for the last 4 years? In what world is that possible? I have a job and this is not it.
Theres nothing stopping you from making a refund request. Which I will happily approve.
In my world it IS possible to live on 1250 $ for a month. But whatever. You are talking lake you expected one wordpress theme could give you life of you dreams till retirement… I know its hard here for you creators but do you really thing this is what a customer should be aware of and think about? I am sorry but all this happening right now are bunch of consequences.
$60,000 is $25,000 dollars less than the average annual salary where I live. I in no way expect a WordPress theme to continue making money forever. This theme was launched 4 years ago and makes almost no sales, last year I think there was 8 sales? It’s not economically feasible to continue supporting a such a theme – hence a having a full time job elsewhere.
As I said, you can always request a refund, which I will happily approve.
I’ve now approved your refund.
FYI, I can see your purchase history and you purchased this item over 2.5 years ago. A standard purchase here on TF comes with only 1 year of support if that item is supported at the time of purchase (which this item was for you). This entitled you to 1 year of support, which you received in the form up theme updates etc through till late 2017. I say that because I want you to understand that you are not entitled to life time updates or support here. The reason for the approval is purely because id rather just move on from this.
Inform yourself, please. Thank you.
My friend bought this theme years ago.
Now we see this problem. Can you help to fix it pls? We dont want to lose anything.
The function vk_messages() is a really old function that is no longer a part of the theme. I would recommend updating to the latest version / deleting the obsolete plugins.
How I can update without losing any settings and everything?
I imported your data and my posts are deleted. why?
Updating a themes files does not interfere with your database. Im not sure why you would import my content into your site if all you are doing is a theme update?
Having the same issue as a few others where customizer setting changes aren’t being represented. Was able to work around this for most things with custom CSS, but I am struggling to add a gutter between projects on my portfolio page
My featured images turn out to look blurry on Chrome / Safari. However, on Firefox they are razor sharp. Is there a fix for this? Since I’m displaying my artwork, I always want my pictures to look sharp.
Different browsers handle image rendering differently. I can assume the images that look blurry on webkit based browsers (Chrome & Safari) do so because they are being downsized (ie. you are uploading images larger than they need to be). While this isn’t a theme issue, if you want your images to be as sharp as can be, upload them either at the exact size they need to be or precisely double the size to accomodate retina screens. Naturally, that wont be easy if your utilising a fullscreen style on the theme as image sizes change – if that’s the case maybe consider changing the style of the site to a fixed width.
I’m using Crush since a couple of years for my portfolio, and lately I am having an issue that I can’t work out : when I click on a portfolio filter on my homepage sidebar menu, I just have one item from the category appearing. Before, all the items of the category were appearing, now just one. Can you help me with this ?
Thank you in advance,
Here’s the URL : frenchtouchweb.com
Is this new updated theme now compatible with PHP 7.0?
If not, what is the last version of PHP that is compatible?
Yes, the theme should be compatible with php 7.0. The last tested version was 6.X.X but the differences in 7.0 and 6.0 are minimal.
Hi Jesse, When updating the Crush theme from within the Wordpress admin, getting this error:
Downloading update from https://themeforest.net/short-dl?hash=0969d19f-19a5-4da4-a8db-0cac6c966e7a…
Download failed. GnuTLS recv error (-9): A TLS packet with unexpected length was received.
Just deactivated all the plug-ins and now getting this error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Is the file stored correctly?
Looks like its not connecting properly to themeforest.net and the download of the theme is not working. You will need to download the theme from your downloads section in themeforest.net and update the theme manually – which is covered in the docs.
Ya I seem to recall this issue when updating, and last time I had to delete the original crush folder then it broke my site…
Getting this error when trying to add a new theme (the same theme only the updated ZIP file)
Destination folder already exists. /hermes/bosnaweb20a/b1016/ipg.dchapple/chappledesign/wp-content/themes/crush/
I know I’ must be doing something wrong
Ah, when I say manually I mean by using an FTP program. Not by just uploading the theme again, that’s not how it works. Do you have access to your FTP?
I gotta update to a compatible FTP program I think (macOS Sierra, argh!). Just not sure if I drag the old Crush folder out, rename it or what that upgrade process is. I didn’t find this upgrade scenario in the docs. And last time I did it wrong.
Im not sure what version you are updating from, if it’s a really old version I would just rename the current crush folder (maybe to something like crush_old), so you can revert back to it if need be, then upload the new crush folder.
Theres no reason why it wont work, if you’re updating from a really really old version of the theme, you will need to re-setup your theme customiser and deactivate any old plugins. That really should be all there is to it.
Any need to unzip the crush-child.zip file and upload as well?
Only if you are already using it, child-themes are used if someone is making major wholesale changes to a theme. If you are using a child-theme rename it also (don’t delete it just yet).
JN Portfolio Post Type Says I need this plugin yet it can not find this plugin in the Wordpress plugin store
oops it found the JN Portfolio Post Type when I chose update plugins. I was trying to search for it manually
Just for future reference, it’s also included in the downloaded theme files – https://themes.jessengatai.com/crush/docs/#install-plugins
this upload and theme activation broke something:
Fatal error: Call to undefined function wp_get_upload_dir() in /hermes/bosnaweb20a/b1016/ipg.dchapple/chappledesign/wp-content/plugins/contact-form-7/includes/functions.php on line 18
You can see from the error given that it’s coming from the “contact-form-7/includes/functions.php”.. either, try updating that plugin or deactivating it. As it states in the docs, the only plugin needed is the JN portfolio plugin.
yes that plugin breaks the site. Sadly all of my formatting is completely gone. Hopefully I can put it back to the way it was. Is this typical? Gott rework the look and feel? Will have to play around with it.. thanks
Yes, thats how it should be if you’ve updated from a really, really old version of Crush. The framework that the theme runs on underwent a complete change, so the option names also had to change. If you were to change back to the old crush theme, your old options are still intact.
Yes I was able to put it back for now until I have more time. If I make changes to the new theme, can I still revert back to the old theme with the old layout? Or does playing with the new theme change up all of the settings moving backwards? I think a lot of people have this same question all the time. Sorry to be repeating..
Yes, you can change back and forth. The old theme uses different database option names, so you shouldn’t lose customisation between the two.
Hello, great theme.
I would like to ask, how can I fix empty place below default gallery portfolio post?
Unfortunately, there is this empty space. It is seen in Chrome browser. Example, please scroll to the bottom of the page.
I have the same problem on my personal site.
Just from an initial look in web inspector, it’s coming from a min-height value being set on the sidebar. Theres too many sidebar option variables involved to say which is the cause, so have a play around with the sidebar options in the customiser. Id recommend looking at the “100% sidebar height” option.
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