This author's response time can be up to 1 business day.
Crux contains outdated copies of some the WooCommerce template files. content-product.php, content-product_cat.php and searchform.php.
Are there a update of Crux soon coming up?
Hi there, sorry for the late reply. Yes, we are pushing an update within the weekend, stay tuned!
Ok got an update note feb 3rd. So in what version are we? I would be so neat if one could see the update version clearly. The log say 1.5.6: August 14, 2015
Current version of Crux is 1.6.1. And sorry about the changelog, we’ll make sure to update it.
cool and Crux is an awesome theme for our store, Thanks! https://moodysounds.com/en/
Great site and products. I’m into DIY Pedals/Synths as well, I’ll take a deeper look. Thanks!
1. how much longer for a new updates to outdated copies of some the WooCommerce template files please?
2.and is it possible to customize the header section so that the logo and cart are on the same level as the primary menu?
Sorry for the delay, the update will be released in the following days, we are working on it.
You cannot customize the menu by default, you will need to ask the help of a web developer to make such a customization for you. For any other questions please use our support desk since we do not offer support via this comment area.
Hi everyone, just to let you now that an update to Crux has been approved and it provides WooCommerce compatibility for the latest version.
Everyone is advised to update!
I do not see a update inside wordpress for the template.
How can I update? I have used cdild template, there my css.
question 2: My product images inside Iphone are white, everyweher, but at desktop not. Also not small desktop browser at size iphone.
whait one, Images are normal again, just deleted a plugin, some custumize woocommerce plugin.
So one left, how to update?
Hi there, and thanks for the purchase.
For any theme-support questions kindly don’t use this comment section, but instead open a ticket at our support desk at http://codestag.com/support
This way we can better keep track of the tickets and assist more effectively. To update the theme though, you can take a look at this article: http://codest.ag/HowToUpdate
Hi, so far I’m loving the theme, were using it at http://bazingapop.com. I really nice enhnacement perhaps for a future version would be to extend the category background (Thumbnail) to be used with Tags also. Eitherway, it’s a nice and simple to use theme and I like it. Thanks!
Thanks for the input, and we are glad to hear you enjoying Crux!
All the best!
I am trying to import the demo page or pages to my site, so that I have the same type of layout to work with. The Wordpress importer wants an .xml file and the only one I can find in the Crux folder is wpml-config.xml but that one is not importing. Is there another file I should be importing instead or another way to import the demo page?
Hi, yes. The xml demo files for our themes can be found at our online documentation here: http://codest.ag/1xV2SjC
If you need help setting up please open a ticket at our support desk at http://codestag.com/support and we will gladly guide you through.
Hi. For our site we are trying to add in our own products and delete the demo products on the site. I added a new product, but now it will not show up on the front end of the site, but shows being published on the backend. Also we cannot get the demo items to delete from the front end. What might be the problem causing this and how do I fix it? Thanks!
Hi there! Sounds like a caching issue, you might need to hard refresh, or disable and re-enable any caching plugin you might use. However, support is provided at our support desk at http://codestag.com/support so please open a ticket there and provide admin login details, and we will certainly have a look.
We are having trouble inputting a shipping method onto our site. We are not sure where to go to add that in. It keeps giving us an error about the shipping method. What do we do to fix that?
Hi there, this is more a WooCommerce question rather than the theme version, and I can point you directly to the related part of the WooCommerce documentation: http://codest.ag/1rWGmre
For any further support please open a ticket at our support desk at http://codestag.com/support
Responsive menu don´t work anymore. Don´t feel for paying $41.30 before I´m sure that it´s not WP update related. Now have to use 3rd par. plugin nav for the site. And, I can´t get rid of “This theme recommends the following plugin: LayerSlider WP.” message that keep coming up. “Dismiss this notice” don´t work!
Sorry about the inconvenience caused to you.
As for the issue, we are unable to spot any issue with the responsive navigation and its working as intended. However, if you’re having issues, it might be specific to your site.
Looking at both of your problems, there are possibly some JS errors on your plugin which might be preventing both the actions.
Please open a ticket through our site and we’ll have a look at it at latest.
Hello, I am attempting to customize the redirect for the “continue shopping” button but the normal woocommerce function nomenclature is not working. Is there something within the theme that changes the “woocommerce_continue_shopping_redirect” tag?
No, there is no function that relates to the specified filter. I’d suggest confirming for the same with WooCommerce. All the best!
How hard would it be to add a search bar on the slider and have it auto suggest ?
hi there, this is not built in but if you ask the help of a WordPress developer for such a customization, it should be do-able.
Hi- How do I add the Login and Cart to the top banner (not the subheader menu) like you have on your demo site?
Please ignore my previous comment—I had disabled the store using custom CSS. However, I have a multilingual site and the languages appear next to the Cart/ Login. How do I stop this from happening? I only want the language switcher to appear in the sub-header menu. Thanks.
Hi there please open a ticket at our support desk at http://codestag.com/support and definitely provide a link to your site.
We will gladly assist you there!
why the heck is the slider loading so slow, most of the times it doesn’t load. What is the problem here????
The slider works fine for the rest of Crux customers, so unless you submit a ticket to our support desk at http://codestag.com/support with your site’s url and admin login details I am afraid we cannot do much to help with such generic info.
Many things might be going wrong. From using very high sized images for your slides, using an old version of theme or plugin, conflicts with another plugins etc.
Can’t tell unless we take a look.
Hello, I have 1 little quick question. How do i change the woocomerce choose an option color drop down text colour drop down text. I changed the background to black, and the choose a size text once selected is black and the text below, so it’s not visible. I need to change this to white. How do I do this?
Thank you very much. Nice theme
Thanks for purchasing one of our files, we truly appreciate it!
Support for all our themes is conducted through our support site, please start a new thread over there and we will help you as soon as possible.
Support Site | Where to find your “Item Purchase Code”
My support ran out, i actually never used it before. Could you be kind of enough and tell me how to do what I asked above. Instead of cornering me to pay the support fee. I’ll give you a good rating. If you could please help me with this one thing.
We can’t really offer support without an active support package.
But for this once, I could help you out but I need to provide further details about the issue as your original question is a little confusing. I could provide you with a hint on how to get this sorted if you can detail it a bit and send us a direct message through our profile.
Wow, that was a very quick and thank you for your generosity. I have sent the details. Thank you
Wow once again, you have emailed me the answer. This saved me so much time and money. I highly recommend this theme to anyone. Great support and great looking/functioning theme.
It seems that the Reviews tab isn’t supported by the theme? The link is there for it but there is no tab. Can I get some help getting that to show up, please?
Update: may have fixed my own problem. Had a plugin/theme conflict, potentially.
Glad to know that you got it fixed. If you have any such questions or issues related to theme, feel free to create a ticket on https://codestag.com/support/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50