Web Themes & Templates

Discussion on Crux - A modern and lightweight WooCommerce theme

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292 comments found.

Please update the change log with the changes in the 12/24/18 release.

Sorry about the delays in response. We’ll update it momentarily. Meanwhile, you can always download the theme and locate “changelog.txt” in theme root folder to find the changes.

Hope it helps. Thanks.

When’s an update to this coming? WordPress is warning that this has outdated template files in it.

Hi there,

An update should be available momentarily fixing the issue.

Have a nice day!

Hello, so the theme has made text box’s borderless which is difficult to identify where textbox’s are on the site,

How can I change this to set global text boxs to solid?

Hey!

Thanks for purchasing one of our files, we truly appreciate it!

Support for all our themes is conducted through our support site, please start a new thread over there and we will help you as soon as possible.

Support Site | Where to find your “Item Purchase Code”

Hi, please update the online changelog.

I have embed a video in a slide, but how to hide black background during both the first and last 2 seconds of loading and my youtube account info. in the top corner? my demo site is http://currexsole.circledesk.com.hk

Hey there Erica,

As far as i know your issues have been resolved via our support at codestag.com/support

Hope this helps!

Great Theme. But poor support. I have been waiting for some answers for more than 2 weeks now. My website can´t go live without a few important details. I will wait another week otherwise I will ask for a refund.

Ok, thanks! There must have been a confusion or a technical problem because I did not receive any e-mails from you guys until today. But thanks for getting in touch and showing me that you did answer me. I just replied your e-mail now. Tks

Hi paulo,

There definitely is something fishy at the technical end I suppose, since we didn’t receive your reply this time.

Can you please tell me from where did you reply to? If there’s still an issue, you can connect directly with me at krishna@codestag.com

Waiting for your response.. :)

Great! The issues were fixed! Thanks for your help Krishna!

Hi, I need to know do this theme have a product picture gallery on the product detail page. As I can see only one image of a product on the product detail page. I will need to add multiple images of a product on the page like showing the products from different angles.

any clue when I am getting a reply?

Hi there,

Sorry for the delay in reply here! About product picture gallery yes, crux does support picture gallery at single product pages.

Also you can get to us faster from our support at https://codestag.com/support

Hope this helps :)

Hi ! Hope you are doing well ! I am installing your theme for Envato studio , how can i contact you ?

Hi there,

Please reach us via https://codestag.com/support and we’d be happy to help. Thanks.

nquirk Purchased

Can’t activate theme. Even though I purchased it.

Hi there,

That’s most likely to happen because of wrong zip file. Can you ensure you’re uploading crux.zip, and not crux-package.zip? If you’re still having issues, please let us know via https://codestag.com/support.

nquirk Purchased

I uploaded crux.zip and still have the same problem.

I see. Please reach us via https://codestag.com/support and our support team would be happy to assist you. Thanks.

I am not able to activate the theme. I send two tickets to the support team and no reply yet. Please help me to activate the theme.. its urgent !!!

Hi there bondibutcher,

I think there’s some mistake, we did reply you within 48 hours, here’s a snapshot of the same and some one did see it on the other side -

https://d.pr/free/i/PO1fyS

Hopefully, the above message have been sent in some confusion in any case I’d suggest to please double check your mail for the same.

Have a good day

Hello, I sent a few messages about the Woocommerce Shortcodes that are not working on my site. I really need to fix this issue ASAP. Also, I am still waiting for the theme update with this fix that was mentioned last time I contacted the support. Please respond my emails. Thanks!

Hi there Paulo,

I’ve replied you in the emails, please do check.

Thanks

Hello,

I purchased this theme and after importing the dummy content it not even close to the demo site. please assist

Hi there @claytonscm,

Did you activate the Ink-assistant plugin which comes bundled with the theme?

If you’re having any difficulties doing so or any other questions, feel free to ask us at https://codestag.com/support

Hope this helps

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