Codestag

Codestag supports this item

Supported

This author's response time can be up to 1 business day.

267 comments found.

Hi, all necessary settings in Wordpress – Discussion are ON, in Woocommerce – Settings – Products – Product ratings – enabled and still not possible to write a review. Reviews are gone. Any idea why? Thanks.

Hi there. Hard to tell without taking a look. Check if you run on latest versions of all WooCommerce, WordPress and Crux. If your theme support subscription is still valid feel free to open a ticket at http://codestag.com/support and we will be glad to help by looking into your site.

Thanks!

John

Hello,

Firstly, congratulations on designing such a beautiful looking theme, great job!

I have a couple of pre-sales question:

- When the mobile menu is used (for narrower screen resolutions & mobile devices), the menu text looks very blurred, is this a bug? If so, when is it likely to be fixed?

- When reducing the screen widths on product pages, the ‘Product Description, Additional Details, Customer Reviews’ tabs don’t display neatly, some CSS adjustment is needed, can this be put on the TO-DO list for the next update? And how long does it normally take for changes/bugs to be rectified?

Many thanks, Paul

Paul, just a quick update that the update has already been pushed. Thanks for pointing this out.

John

Hey John, that’s great thanks, seems to have fixed the issues.

I’ve just picked up a few more issues on your Skilt theme, I’ve left a comment on the theme page. Perhaps if you had chance would you mind having a look?

thanks, Paul

Thanks, I did.

Hi! Meta Box v.4.1.1 plugin causing the error: Class ‘RWMB_Helper’ not found in /wp-content/themes/cruxstore/framework/helpers.php on line 34

Where is it used? Is it possible not to use it?

Hi there, support for our themes is provided at our support desk at http://codestag.com/support

Feel free to open a ticket and we will gladly help.

Thanks!

John

Hi,

I really like this. Neat and simple. The only question is does it come with a “boxed” page layout?

I really hate full-width stuff – and so do my clients!

:0/

Perch

Hi. Thanks for the info. I have seen Atik – which I really like. The world needs more simple Woocommerce themes like this. Saying that, however, it seems a bit light on features – especially for the asking price.

;0)

Glad to hear you appreciation on simplicity. The truth is, Atik has more features that Crux. Perhaps we need to communicate that more at the theme product page.

Thanks!

You could be right. It looks nice but somehow the price doesn’t fit the package.

stesod

stesod Purchased

Got the latest update yesterday, thx! But what about content-single-product.php? It seems to be obsolete, 2.5 is now 3.0. And if I use this fix https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/, theme´s breaking the layout.

WooCommerce are pushing daily updates with fixes on the new version, and we are pushing revisions according to these updates as well. This notice is not of vital importance with this page template, but I know it is uncomfortable to see it :)

We already pushed another update, please try again, the notice should be off now.

Thanks!

Hello there,

We just pushed another update to ensure WooCommerce templates are up to date. There has been frequent updates to WooCommerce recently, we’ll do our best to keep our themes up to date.

If you’re still having any issues after updating your theme to latest version, please get in touch with us via our support.

that don’t seem right. I believe there is a issue with woocommerce 3.0 with the featured items not showing. can you explain

Sorry for the late reply.

You need to simply go to your downloads page here at themeforest and download the files again. You may also want to try to update (much more easily) using the Envato market plugin: https://envato.github.io/wp-envato-market/

If you feel like you need help with this, please open a ticket at https://codestag.com/support and let me know your site’s address. I’ll look into it.

Thanks John

i have reinstalled wordress,woocommerce and update your theme. same issue with the featured item widgets. all other widgets work. its something with the section widget that does not work. I don’t it its right for me to have to pay another 40 to have this looked into to.

I understand, but since the featured section at our demo works, I have to assume that there is an issue at your end, and I’m afraid we cannot help without taking a look into your installation.

Feel free to open a ticket at our support desk anyway, you will be able to regardless of your expired support. Someone from our team will take a look into it. Definitely include admin login details and url though.

Thanks! John

“extra product options”

Hi, not sure what the question is, but you might want to take a look at the WooCommerce help file for more info on additional product options

For any theme related help, feel free to use our support desk at https://codestag.com/support

Thanks!

by
by
by
by
by
by